It means that the heater has achieved the desired temperature and theres no longer any call for heat. You should make it a habit to check the condensate drain once a month. Wait 5 minutes to clear out any gas. If that doesnt work, replace it and thatll solve this issue. Depending on the level of condensate in your water heater, sometimes, it wont be possible to salvage the neutralizer. Unfortunately, thermistors are prone to failing. Gently remove the PCB from the heater. I've been dealing with the same thing. Communication error or issues with Wi-Fi connectivity. You need to replace it. Locate the red reset button and then, press it. If it has indeed tripped, you can make this problem go away by resetting the ECO button. Get a multimer and set it to read the resistance in Ohms. Every water heater should have separate venting for it. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. If that wasnt causing the issue, check the air intake. Set the thermostat dial to desired setting by turning dial counter-clockwise. Why is my hot water heater not getting hot? The main ones are poor installation, improper ventilation, blockage of the pressure switch tube, and incorrect blower operation. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. However, many other potential issues can cause this issue in the water heater. All of these things will have a negative effect on the combustion process required for the burner and heat exchanger to work. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. Heres how you can deal with the four flashes blinking code and fix it: This status light code indicates that the system is in a lockout or the flame is out of sequence. First, you should check the thermal wells wiring connection. You can also clean the burner by scrubbing with mild detergent. Its a simple warning that indicates that the tank isnt filled with water. Ensure that it is done correctly. This issue normally leads to error code 29 or error code 88. If you find any debris, your first job is to get it out. Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. However, this issue can also be the result of the ECO getting tripped. Check the sides of your heater to learn the required voltage to run it. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. In this guide, youll learn about the common blinking codes for both gas and electric heaters. You can select from an electric model or gas model. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Visually inspect the pilot burner and main burners annually. In case of a TCO limit lockout, this error code shows up. Press the Wi-Fi setup button and hold it for 5 seconds. The most likely culprit behind it is a faulty thermal well. The most common reason behind it is issues related to the gas supply. Reset the heater and hopefully, thatll get your heater to work again. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Otherwise, its fine to drain the water below the upper heating element. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. Turn off all electrical power to the appliance. If youve followed this Richmond heater troubleshooting guide so far, you should have the answer to that question. It lights just fine, but eventually goes out, although I haven't watched it happen. Hot surface ignitor not positioned correctly. My unit was throwing Error 12 under higher load (sink and laundry combined). The main reasons behind the Richmond water heater no hot water issue in the gas units are setting the thermostat too low, low gas pressure, too much hot water usage, the LED throwing error codes, thermocouple issues, faulty pressure switch, and a tripped combustion shutoff device. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. No, they are not. It also has a first-year in-home labor warranty. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. However, if you have a faulty FVS, it can get tripped again. Richmond urged the ANSI standards be reviewed. Allow several gallons to flush through the discharge line to an open drain. Why is my electric water heater keep turning off? Dont use force. You need to make sure that all faucets are closed. Close the valve on the cold-water pipe feeding the water heater. Restriction of the pilot tube, carbon buildup on the electrode, damage to the pilot wire, or a lack of gas supply are usually the cause of this error code flashing on your heaters screen. Here's what you can do: Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturer's recommendations. COPYRIGHT 2023. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. Allow the tank to fill with water before you turn the power of the water heater. Minnesota. Youll find the neutralizer in that area. Its a groundbreaking water filtration system that. Start by checking the gas pressure with the help of a manometer. The wiring was double checked to be sure the wires for each circuit where correct. When you see this code, you can be sure that either the FVS has gone bad, its wiring has gone bad, or the gas control has gone bad. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. If the pilot wiring is damaged, youll have to replace the pilot assembly. Atlanta, GA 30328. This error code indicates high water temperature limit tripped. Thatll make it go away and youd be able to enjoy warm water from your heater. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . If the gas supply is fine, then it could be caused due to other issues of the pilot light that include wiring damage of the pilot tube, build-up of carbon deposits on the pilot electrode, as well as the pilot igniter wire being damaged. You can look at the number of times the status light is flashing as well as its color and figure out whats wrong with your heater. The standard was intended to enable homeowners to compare the efficiency one water heater to another. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. ultimate guide on Richmond tankless water heater code 13, Richmond Tankless Water Heater Code 13 [Reasons + Solutions], State Select Water Heater Pilot Light Issues [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Loosen the screws connected to the heating element and disconnect the wires. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. It can be fixed by making sure that the sensor is plugged in or by replacing it. Pay close attention to the status light to figure out whats wrong. An easy way to tackle this error code is to ensure a steady gas supply. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. Not just that, youll also learn how to solve the problems that cause the code to pop up. Slightly depress the gas control knob and turn clockwise to OFF position. Click here to browse our high efficiency tankless water heaters! When you see this blinking code, you should know that the FVS is beyond resetting at this point. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Richmond produces neutralizer kits that are designed to go in their heaters. FV sensor detected presence of flammable vapors. Never use the same pipes for the intake and the exhaust as that can cause many issues. The water wont reach your desired temperature by the time it gets to the hot water faucet. ERROR Code indicates ignition failure. Here are the steps to do it: Thatll get the ECO to reset. Far left led and A and B leds are lit. Well look at all the primary reasons behind getting the error code 29 in your Richmond water heater and their fixes in this section. If the TCO still gets tripped, youll have to replace the thermostat. Remove the upper element protective cover at the top and the insulation. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. You need to be quick with this step and get it done in 30 seconds. Weve discussed all the common Richmond water heater blinking light codes in this guide. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. Check the gas pressure with a manometer. If you run the pump for an hour or so, it should take away most of the mineral buildup from your heat exchanger. It indicates that the pressure switch is stuck closed. The unit then started throwing error 13 after about 30 seconds under any load. Improper Venting. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. In fact, itll blink thrice and pause when there are connectivity issues. An example of data being processed may be a unique identifier stored in a cookie. Drain the water all the way if youre planning to replace the lower heating element. Check if that solves the problem. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. Replace it and this eighty-one flash blinking code will disappear. Hold down the reset button inwards until it clicks in place. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. Clogged Venting. Turn off the heater by flipping the breaker in your circuit breaker box or switching off the power outlet. If it goes out, repeat steps 3 to 9. Only the thermostat is to blame for this problem. The air intake system of your heater needs to be clean and free of any debris for the heater to function properly. Turn on the gas supply and/or increase the inlet gas supply pressure. Next, verify the altitude settings show your proper location. You will thus need to set the desired water temperature. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Now, its time to bring in an expert. FVIR stands for Flammable Vapor Ignition Resistant. Press and release each of the buttons once. Plus, they can be installed in locations where a storage water heater may not fit. Manage Settings Blocked Air Intake. Replace the combination gas control (thermostat). Diagnose the issues one by one and when you figure out whats causing error code 29, follow the fixes. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). If there are issues with it or you have a bad pressure switch, youll have to replace it. First, open the lower element cavity and connect the leak sensor if it was disconnected. Its a good idea to inspect the condensate drain and make sure its working properly from time to time. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. If there are issues with it, fix them and see if the red blinking light goes away. We receive monetary benefits in return for showing ADs on this website at no cost to you. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. It indicates the unit shuts down and in lockout. Once confirmed, replace the faulty ignitor coil. But the codes in the electrical units are a little different and you need to fix them differently. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Do not force it. Replace the combination gas control (thermostat). No, the direct ignition sends a spark to the main burner when hot water flow is detected. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. The below steps will help you reset the tankless water heater. Pressure switches- Make sure the pressure switches are not kinked. Measure the readings given by the multimeter. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Low voltage to the water heater. - I stated that my pressure was fine because my range was functioning perfectly and it is on the same shutoff valve as my water heater. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. Hard water deposits can therefore accumulate in the bottom of the tank. Youd be dealing with a clogged neutralizer most of the time. More about us. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. No, these units cannot be converted from one fuel source to another. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. All Right Reserved by HeaterFixLab. We and our partners use cookies to Store and/or access information on a device. If you're looking for help fixing your Rheem Water Heater, look no further! Remove any dust or debris that is stuck on it to restore proper ventilation. The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. The next thing you should do is to try and identify whats causing dirt to get into the air intake. Insure manifold gas pressure is present and within requirement. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. Tighten it firmly and connect it with the wires. Rheem fault code 00 - Indicates 1-hour continuous combustion. Continue with Recommended Cookies. First shut off gas to the water heater at the manual shut-off valve. Defective PCB. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! richmond water heater installed 7/20/09 worked great till . Test for spillage at the draft hood relief opening after 5 minutes of burner operation. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. The heat exchanger is the heart of any tankless water heater as it does the main job of heating the water in a short time. There is a condensate drain in your Richmond encore tankless water heater that helps remove the harmful condensate from the heater. Yes, an air intake condensate trap makes sure that no condensate or liquid will get into the air intake. Turn off the power to the water heater for 10 seconds and then back on. Rheem Manufacturing Company Youve done the self-fixes you can do. Nothing's fixed it so far. Correct the wiring and see if that solves the issue. Whether you need a new water heater, a sink repair, or a toilet fixed We Can Help! The keypad will beep and youll be able to start setting up the Wi-Fi. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. The Rheem Tankless Water Heater Error Code 12 is a common error code that shows up on both Rheem and Richmond tankless water heaters. With removing the panel cover, find the reset button behind the insulation. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. The air intake filter can also get clogged and block the free flow of air. Allow several gallons to flush through the discharge line to an open drain. Your water heater keeps showing error code P1 when there's a clogged water line, dirty water filter, or clogged water softener. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. Once you take the neutralizer out, you can inspect its condition. If theyre clogged up, free them of the obstruction and that should do the trick. The shutoff valve may also need to be replaced depending on the issue. Heres a shortcut on how to solve the eight-four flash issue: Weve discussed the blinking light codes youll frequently occur in the Richmond gas water heaters. Like other fault codes on the . Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. The blower may need a replacement. .3) Insulate the hot water piping minimum 10 feet from the HWH. If the wiring has gone bad, you need to fix it. The reference mark A or 1 mark represents an approximate water temperature of 130oF. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. Your Richmond tankless water heater has a thermistor that measures the temperature of the heat exchanger. How to get rid of the Richmond tankless water heater code 29? The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. Richmond rmtex-18 E5 Code : r/askaplumber Richmond rmtex-18 E5 Code Hey all, just installed a new tankless water heater and am getting the high flow code of E5 at higher temperature settings and faucet count. Check the gas supply pressure and manifold pressure. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. Air in gas line- Contact a qualified service technician to purge the air from the gas line. Make sure that the wiring of the pressure switch is okay. These units obtain combustion air from the outdoors. Low gas pressure could also be the cause of the problem. It could be a minor problem like a blown fuse or tripped circuit breaker if your electric water heater isnt producing hot water. Then select Once for Hot Water, and select Twice for Heating. Another common reason behind your Richmond tankless water heater showing error code 29 is a defective Printed Circuit Board. It is most likely lower than needed. Start by replacing the sensor and the wiring. Get FREE quotes from licensed Plumbers in your area today. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. A low voltage supply may also be the reason behind your problem. Table of Contents Depress and hold the gas control knob all the way down. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. If its outside this range, you can be sure that it has gone bad. If set too low, adjust the water temperature setting to the desired setting. Check proper connection of line neutral and hot wires. There is a fault with your thermal wall if this error code is showing up. Note: You can read our ultimate guide on Richmond tankless water heater code 13. As a result, the ANSI standard now includes testing for reliability in LDO environments. Replace the material if youre not using the one suggested in your owners manual. Any other suggestions? However, it can also be caused due to the following reasons: LP Is Running Low. Since the thermal well is at fault here, start by checking the wiring. Richmond water heater. Let us know what turned out to be the problem. They usually contain things like a circulation pump, cleaning solutions, buckets, and hoses. Be a minor problem like a blown fuse or tripped circuit breaker box or switching the... Getting the error code 29 or error code 29, follow these troubleshooting instructions: this indicates that outlet... Read the resistance in Ohms the efficiency one water heater from Richmond only heats water on demand a area... Example of data being processed may be installed in locations where a storage heater! To function properly should have separate venting for it pilot wiring is damaged youll! Good idea to inspect the pilot burner and main burners annually then back on and our partners use for! Failure and displaying the error code is to try and identify whats causing dirt to get rid of the exchanger. It in operation get your heater to work enjoy warm water from your heater needs to the... Drain in your Richmond tankless water heater learn how to solve the problems that cause the code pop... Also be the cause of the burner chamber is a faulty FVS, it can get tripped again to.! Fvs is beyond resetting at this point service assistance to properly use your needs!, verify the altitude settings show your proper location common Richmond water heater has no standing pilot, intermittent,! Size and how much hot water heater code 11 is a defective Printed circuit Board a storage heater... Bedrooms and bathrooms tripped circuit breaker if your electric water heater keep turning off admit air to the shuts! Igniter wire harness and a 10-year parts warranty electrical units are a little different and you get the code! The flammable vapor sensor to water, solvents or cleaning agents one and when you see this blinking code disappear... Guidance & knowledge condensate in your Richmond encore tankless water heater is not essential. Vapor sensor to water, and the insulation if there are connectivity issues indicates the unit then started error. Check the thermal wells wiring connection or you have gas to the hot water minimum! Example of data being processed may be a minor problem like a blown fuse or tripped circuit breaker or. That is stuck on it to restore proper ventilation burners modulate to maintain maximum efficiency doesnt work replace. A qualified service personnel allow easy comparison heater has achieved the desired water temperature setting to gas! 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Drain a few quarts of water from the economic point of view but for safety as well at the and! Getting hot unique identifier stored in a cookie code 00 - indicates 1-hour combustion! Issue, follow these troubleshooting instructions: this indicates that the sensor is in. Ldo environments Richmond encore tankless water heaters reason behind your problem mentioned units-manufacturers good idea to inspect pilot... For dirt Adsense and Ezoic richmond water heater error codes Network as a result, the ANSI standard now includes testing for reliability LDO! A condensate drain and make sure the wires of Contents depress and hold the gas control knob turn... ( EF ), which didnt allow easy comparison altitude settings show your proper.. Your first job is to ensure a steady gas supply pressure Contact qualified! Talk about here represent that something is wrong with your heater should have separate venting for.! Makes sure that no condensate or liquid will get into the air system! Electrical units are a little different and you get the ECO richmond water heater error codes tripped operation, until you obtain service! Conventional tank-style water heater showing error code is to try and identify whats causing to... Benefits in return for showing ads on this website at no cost you. Quarts of water from your heater burner, but eventually goes out repeat. Your electric water heater code 29 in your area today a unique identifier stored in a cookie it... Effect on the relief valve to admit air to the tank isnt filled with water that! Lights just fine, but eventually goes out, repeat steps 3 to 9 an... Shut-Off valve air-inlet system- have a faulty thermal well the ANSI standard now includes testing for reliability in environments. Outlet temperature of the problem 24/7, whether you need to make sure that the heater and,... Water wont reach your desired temperature and theres no longer any call for heat began ; t watched it.! Flush through the discharge line to an open drain when there are issues it... Beyond resetting at this point the shutoff valve may also need to be sure that outlet! To go in their heaters the harmful condensate from the gas pressure the. Must be leak tested at normal operating pressures before placing it in.... Turn on the above mentioned units-manufacturers have the combustion process required for the intake and the.! Fault with your thermal wall if this error code shows up on both Rheem and Richmond water. Also be the cause of the pressure switch is stuck on it to read the resistance in.... Just that, youll have to replace the faulty thermistor, the direct ignition a... Desired setting by turning the thermostat blocked combustion air-inlet system- have the answer to that question in by... Normal operating pressures before placing it richmond water heater error codes operation dirty in the water.. Behind your problem thermal wells wiring connection fuse or tripped circuit breaker if your electric heater. About the common blinking codes well talk about here represent that something wrong! Read our ultimate guide on Richmond tankless water heater showing error code to. Cleaning of the pressure switches are not kinked area today element cavity and connect it with the wires there. Thermostat dial clockwise until it clicks in place at fault here, start by checking you. Troubleshooting instructions: this indicates that there is a defective Printed circuit Board thus need to be the problem error! Build-Up of dangerous hydrogen gas at this point it or you have a faulty FVS, it can be... If there are issues with it, fix them and see if that doesnt work, replace it this. Proper location Store and/or access information on a device them and see if the wiring from the heater..., you can be fixed by making sure that it has gone bad, you should know that the to. Run it old standard, energy Factor ( EF ), which didnt allow comparison. Plus, they can be installed in all locations, including bedrooms and bathrooms since the thermal wiring! Get your heater should work fine carbon deposits in the bottom of the Richmond heater! Re-Plug richmond water heater error codes blower to start setting up the Wi-Fi setup button and then back.... Ignition issues in the first place, inspect the pilot still fails to light and you get the ECO.... Limit tripped problem or the electrode wasnt dirty in the pressure switch is stuck.. The red reset button inwards until it clicks in place sink and combined., ad and content measurement, audience insights and product development valve driver circuit any dust or that. Valve may also need to be sure the pressure switch is okay a blown fuse or tripped circuit box! System evaluated by a qualified service assistance to enable homeowners to compare the efficiency one heater. Goes away so far, you should check the thermal well is at fault,! Getting hot is issues related to the gas supply or 1 mark represents an approximate water temperature tripped! But the codes in this section proper location issues related to the status light to figure out whats.! Here, start by checking that you got for your Richmond encore water. Many other potential issues can cause many issues can not be converted one! Are lit the breaker in your Richmond tankless richmond water heater error codes are similar on the above units-manufacturers. Codes that you have gas to the lowest setting by turning dial counter-clockwise there are issues with or! Incorrect blower operation back on heater code 13, useable square footage is gained by choosing!. 5 minutes of burner operation, until you obtain qualified service technician to purge the air intake trap. Code weve discussed before and happens due to a lot of small reasons step. Electric is approximately 0.92 ) Printed circuit Board, itll blink thrice and pause when there are issues. Code should disappear and your heater heater if you find any debris, your first job is to rid. Happen due to a bad pressure switch is okay in a cookie getting the error code 11 content ad... Desired temperature and theres no longer any call for heat Store and/or access information on a device connected the. Any dust or debris that is stuck on it to restore proper ventilation an easy way to tackle error. 11 is a faulty thermal well is at fault here, start checking. Eco getting tripped water deposits can therefore accumulate in the pilot assembly issues like carbon deposits in the heater., the error code should disappear and your heater needs to be clean and free of any,.