The Rheem tankless water heater error code 11 is usually indicated by a flashing on the code on the thermostat. Remove the plug for the unit and turn of the circuit breaker in the main panel to your home. One of the few downsides of using a tankless system is that when a fault code occurs, there is no way to get any hot water. Make the tab fully parallel to the gas line. There are a few different codes that can be associated with Rheem water heaters. Check your breaker box and reset the breaker if necessary. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. If I do, then the next place I look is to replace the ignition coil. That's 9000-45000I have heard of plumbers charging close to 300 per hour for Emergency but those are the ones that just got out of prison but I have emergency rates too for Electrical things and I don't go anywhere for less than 150$ in my bad ass RAM 3500 Diesel truck full of tools and materials but I don't rape people jeeZ !!! Luckily, weve compiled a list of the most common error codes and their meanings to help you troubleshoot the issue. As you can see, it regulates the pressure of the intake of gas. The below steps will help you reset the tankless water heater. Check the Rheem tankless water heater manual for your specific model. The average water heater flood claim is $4,440 1. You may need to replace the gas valve if it is damaged or defective. You should consult with a licensed professional and check local permit requirements before starting any project. Replace the ignitor coil by unscrewing it from its attachment to the body of the unit and removing it from its contact with the ignitor at the top. Install the new ignitor coil in place of the faulty one. Make sure you are in compliance with all the requirements of the manufacturers as well as local and national codes. I had a slow leak. Our comprehensive Rheem Water Heater error code guide will explain common issues,. Evacuate the home as soon as possible to avoid injury or possible death. This can be caused by scale and sediment. If it is, clear the obstruction and try restarting the water heater. If you have a Rheem water heater, you may occasionally see an error code displayed on the unit. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. Maintenance is key to saving spending your hard-earned dollars on repairs. Protect Your Home u0003With Mobile Leak Alerts. If the igniter fails, the water heater will not turn on. The water heater's gas valve is located near the bottom of the unit and connects to your home's natural gas line. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. * All pros listed are independent dealer-owned . What is Rheem Tankless Water Heater Code 11. It should take a quarter-turn. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. The unit is 13 years old. Another often overlooked issue with error code 11 is that the problem might actually be that the Igniter wire harness may be worn out. Open the front panel by removing the screws around the unit. Remove any flammable products from the water heater's area that might trigger the vapor sensor. To check the Ignitor coil, start by verifying that there is gas supply to your tankless unit. Turn on your multi-meter and set it to read resistance or "ohms". Rheem tankless water heaters are a great way to save space and energy, but they can sometimes develop problems. The inlet water pressure may be too low. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. The igniter creates a spark to light the gas released from gas valves to start the healing process. You will find instructions on venting pipes thickness, material, and other configurations. Follow these steps to reset your Rheem tankless water heater: Rheem error code 16 indicates that the outlet water temperature is too high. Turn the water heater's blower switch off and disconnect the power cord for the water heater (refer to your particular model's operation guide for the exact location of the blower switch). E02 - This code indicates that the unit's gas valve is not open. 13 Common Rheem Tankless Water Heater Error Codes 01. Save my name, email, and website in this browser for the next time I comment. What does code 12 mean on a Rheem tankless water heater? I've learned to deal with the 6-3 error for several years now but it was getting more frequent. If that doesnt work, check the manual for your specific model to see if there are any other troubleshooting steps you can take. Unfortunately, it is not worth it it just fix the wiring. You can check that the unit is working by opening up the hot water on your faucet. Copyright. This can be checked with a pressure gauge at the inlet to the unit. If all else fails, contact Rheem customer service for assistance. If you want to know how to fix a Rheem Water Heater flashing a red light 2 times, first, turn off the gas supply. For example- a gas leak. Check the vent terminal and exhaust venting. Replace the sensor to fix this problem. Then flash 6 times and then 3 times. We and our partners use cookies to Store and/or access information on a device. Sensor Failure Uncommon fault reserved for manufacturing. If that doesnt work, then the next step is to check the pressure regulator. But I installed it anyway. If the pressure is below this, you will need to increase it before proceeding. To begin, unplug the power cord. Click here to add your own comments Press both the left and right buttons on the control pad at the same time. I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. It is safe to enlist the help of a professional as earthing can be tricky. Now, take out the Pilot Assembly and the Thermophile Wire. Code 11 occurs when there is an ignition failure on the unit. In case you dont feel much more than the weight of the tank, your tank is almost empty. The ignitor coil is located on the bottom right side of the Rheem tankless unit. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Contents show The Rheem tankless water heater code 29 may be caused by a low heat exchanger outlet temperature, a clogged neutralizer, a blocked heat exchanger, or a faulty PCB. If your flammable vapor sensor caused your water heater to shut down, check the area immediately for leaking gas or other flammable products. Call Rheem on 1300 556 036 or EMAIL US So if any one wants to support my efforts please do we have 3 special kids homeschooled cuz one is \"on spectrum \" and one income and although I am a very good Electrician it's hard to live in the most expensive place in US.Venmo is @matt-carter-32. The hot water should begin to run within 15 minutes. Home | Sitemap | Blog| Privacy | Disclaimer | Contact| About. Your gas line can get clogged by dirt, loose debris, insects, tree roots, and even water. Once you have confirmed that the system is getting enough gas supply, your ignitor coil is the problem and will need to be replaced. If youre still having trouble with your Rheem tankless water heater, contact a professional for help. Simply click here to return to Rheem. There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. Its about a year old and - Answered by a verified HVAC Technician . Your water heater model has some specific instructions on venting material, pipe thickness, and configuration. If the reading on your multi-meter reads below 9k or above 45k ohms, the flammable vapor sensor is faulty and in need of replacement; you cannot reset the system until this issue is resolved. If the circuit has flipped off, flip it on. If your water heater smells like gas, it's crucial to act fast to avoid potential hazards. Watching the video will be helpful for you. So I bought some pipe insulation for about $6. Symptoms, causes Upgrade to solar hot water heaters and reduce your carbon footprint while enjoying savings on your energy bills. Remove the access panel on the front of the unit. As long as the pilot light remains lit, your water heater should run normally. There can be a blockage in the gas valve and the gas line resulting in low gas flow and hence error code 11. Redo the entire process if the pilot light goes out. LOL Well maybe I'll make some more videosIf anyone needs out of state or in state CA PST Zone ELECTRICAL TECH support call me and for 25 $ on a venmo or Credit Card I can walk you through any Electrical Problems . Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Text me at 760 580 2368 $4TECH SUPPORTI can do more extensive stuff if you need more than 15 min but I'll try to keep it at 15 or 25$ per 15 min. Error Code 12 The cause of this error code is usually a dirty or obstructed burner assembly. My Rheem Hybrid unit was sending every day two alarms: "A005 Compressor shutdown - discharge temp high". Reset your Rheem water heater ( press the 'min' and 'max' buttons on the control board). It can be caused by many possible reasons. Clamping pliers or an open-end wrench can also be used. Then, leave your water heater for 30 seconds in state of disconnected from the power source. How to check if a tank is leaking due to an increased hot water pressure. If you suspect a gas line blockage, turn off your homes gas supply and call a plumber who specializes in gas line repair. In 99% of the units I have worked on this fixes the problem. The causes of the E5 code appearing on your heater's display include too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room . My unit keeps stopping heating water and has 12 showing in the indication window .which we then have to turn off ,wait 20/30 seconds and try again the unit then seems to recover and works fine. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. To open the valve, place an adjustable wrench over the valve tab and loosen it. Set the valve to the On position now that the pilot light has lit. If there is, remove it and see if that fixes the problem. The most likely ones are- a bad igniter, defective igniter wire harness, closed gas shutoff, obstructed gas line, low LP gas, air leak, ungrounded power supply, inadequate gas pressure, and improper venting. Common household chemicals such as bleach can also trip the safety system as well as unsuccessful burner ignition attempts. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. What maintenance can I do on my Rheem hot water system or appliance? Make the switch to sustainable living and harness the power of the sun! I was once troubleshooting this problem and had spend hours on it only to find out that our utility company was working on the gas line to the house and had shut off power. In preparation for troubleshooting, the system is turned off. There are a few things that could be causing this, so its important to troubleshoot the issue. * All pros listed are independent dealer-owned . First, check the power supply to make sure the unit is receiving electricity. I replaced the pressure sensor but still had the same problem. Shut off off the cold water inlet pipe and check for water leaks while you are at it. It is important to not the this sound is not a temperature warning. If not, then youll need to call a technician to come take a look at your unit. It's easy to do. Did more research and noticed that my water heater turned off after a few secs/mins. Senses paint fumes gas etc. Itll be at the end of your gas supply pipe. My Rheem tankless water heater, model RTG-64DV is not heating the water; the burner doesn't start. Ive seen this typically on newly installed units where the wrong vent piped adapters are used. how to fix the Rheem tankless water heater code E5 problem, Sta Rite Pool Heater Turns On By Itself [5 Easy Fixes], Heat N Glo Fireplace Turns Off By Itself [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Since the installation, the controller has periods when is turns solid RED (internal lock) and requires a number of power cycle to start again. To drain the water from your heater, open the relief valve. As pressure rises on the gas line, a blockage can potentially lead to a gas leak. Rheem Tankless Water Heater Error Code 10 06. This is the reset button. Hopefully, our Rheem tankless water heater code 11 troubleshooting guide has helped you with all the information you need to get your heater running ASAP. EcoNet and Flash Codes Inverter Product T959_O Compressor Heater On (Normal Operation) Flashing Indicated only at control center Often times this is a result of short cycling due to envelope protection or pressure switch trips. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. I'm pretty handy, but I know nothing about this stuff and am hesitant to try anything involving the gas line. Remove any flammable products from the water heater's area that might trigger the vapor sensor. I read all the manuals on that error code and none of the causes made any sense. It will be the black square box accompanied by a four to five inch long wire. The tankless heater itself has a gas valve that feeds it with gas from the utility company. 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