That signifies that the error has been cleared out. Take resistance reading. Now disconnect the old gas valve using a wrench. For this, open the drain valve. Turn the valve off and unplug it from the electrical connection for a minute. Before heading over to the replacement workflow, ensure you have the following equipment at your fingertips: Begin with turning the gas shut-off valve to the Off position. This overheats the heater and catches the 9-time blinking error. Here are the steps to help you through: To prevent gas buildup, the thermocouple senses whether or not the pilot flame is lit. maybe it will last until the warranty goes out. Tankless hot water heater was purched on 3-11-20 and now a hole in the baffle pan, i want someone to come in and fix this for me asap. It will save you hundreds of bucks. After that, press both arrows together on the valve and hold them for 5 seconds. God bless Anerica. Again, it would be best if you adequately diluted the bleach to reduce the corrosive level of the chemical. What Are the Most Common Rheem Water Heater Gas Valve Problems? Take T20 Torx to unscrew the screws attached to the cover. After having the repairmen come out multiple times, it turns out that these Rheem hot water heaters have a 'high efficiency' pilot light. Someone has linked to this thread from another place on reddit: [r/houston] For those that live in Houston, learn from my mistake and avoid Rheem/Honeywell hot water heaters if you can. I have zero experience and have no idea what that means, so I set it he water heater to off, and I will be contacting my property management tomorrow. Copyright 2022 WGCL. Keep an eye out for the following to know whether your gas control valve has failed: The best way around this issue is to replace the main control valve altogether. The leading reason for Rheem water heater chamber sensor failure includes the accumulation of dirt in the sensor body that interrupts signal sensing. I can provide a copy of American Plumbing's invoice if you'll send me an email or location to upload it. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I assume it's common for the local construction. Rheem Water Heater Chamber Sensor Failure, How To Clean Flame Sensor On Rheem Water Heater, How To Test Chamber Sensor On Rheem Water Heater, How To Replace Chamber Sensor On Rheem Water Heater, What Causes Flammable Vapor Sensor Lockout, Rheem Flammable Vapor Sensor Lockout Reset, How To Reset Flammable Vapor Sensor On Rheem Water Heater, Flammable Vapor Sensor Resistance Out Of Range, 3. The best tech tutorials and in-depth reviews; Try a single issue or save on a subscription . Paris. It means you need to replace the gas valve once it gets faulty. This will let you test the pins on the small plastic connectors without any damage. I had the contractors come and do the normal cleaning and inspection and told me the ac coils had a leak in them. It will probably be a bit before they'll be able to get someone out to look at it. Create an account to follow your favorite communities and start taking part in conversations. Rheem shipped the Disreputable practices, worthless warranty. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. As mentioned, it's a new unit. There is something fundamentally wrong when companies are allowed to put the entire burden on the consumer. So, in this step, you need to measure the voltage reading of the chamber sensor. ironically i financed through Spire and behold their plumber brought another Rheem. The letter at the end is the thread/shaft length. Leverage your professional network, and get hired. When the flame sensor fails,the pilot might be unable to ignite, or the burner wont stay lit. You have to disconnect the pilot gas supply using a 7/16-inch wrench. Liebherr Fridge Troubleshooting! It wasn't a call to relight the pilot light, it was a warranty call because the water heater was showing there was a gas control valve failure. 2-STAGE GAS VALVE - NAT R/00. Reassemble the burner assembly and turn on the heater. Hopefully, weve assisted you in finding every responsive factor for chamber sensor failure on the Rheem water heater. This complaint was posted by a verified customer. And without fuel, you cant ignite the unit to get hot water for showers or other daily activities related to water. I was told that normally a Rheem tank should last 10-15 years. Monument. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. So, cleaning the element can fix the issue for the most part. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. What BS is this? Press question mark to learn the rest of the keyboard shortcuts. Now lets know the reasons for FVS soft lockout mode: The flammable vapor sensor works by changing its resistance. Then, attach the red lead of the multimeter to the red terminal of the thermopile and the black one to the white terminal. It is common for your Rheem water heater to experience specific problems from time to time. Then, rotate the pipe wrench counterclockwise to pull out the gas control valve. Took a look at the water heater and it was off. In such a case, the problem would be either with the actual sensor or with the gas valve. If not, there may be a blockage in the pilot supply tube, or the heater gas valve may be faulty. A faulty gas valve will hinder the pilot light from coming on or remaining lit once you release the igniter control. If you have a 2020-2021 Rheem residential water heater, you can call a local plumber in your area and they will replace it for free. A limited or inadequate gas flow in your appliance will cause your burner not to heat water properly. Remove the burner assembly from the water heater. To replace the faulty chamber sensor, you will need a Rheem chamber sensor replacement kit. In March 2022, I suddenly lost hot water and noticed my Combination Control Thermostat blinking red 7 times (Gas Control or Valve Failure). I recommend you to have the gas valve replaced by yourself, which will save you the labor cost. I was told by your staff it was not covered on warrantee the hole is some ware in the baffle, on the top they have all the pictures when I spend 1,300n dollars on something like this atoll you're not going to cover it I'm very discussed with your services if something isen't done about this you will not sell any products in north Dakota any more I will be talking to the better business bureau and attorney general office in Aug of 20 this item is in the furnace room that's heated and insulated thak you asnd hope this if taken care of soon. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Rheem. I was told this was a great heater that would last a long time with no issues. i want someone to come in and fix this for me asap. Ensure you close the shut-off valve at the cold water inlet line. Rheem water heaters have prorated warranty. It's Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question Ask Your Own HVAC Question d85c49.jpeg Gaztech1 Ask Your Own HVAC Question Okay. How To Set Temperature On Bosch Fridge Freezer? 1442 Thermopile Gas Control (Vesta) Valve 1442 Technical Bulletin . (x-post /r/homeowners). In the kit, you will find all the tools that you need while replace the chamber sensor. Remove the faulty sensor by unscrewing it. The main function of the sensor is to convert the heat from a burning flame into a small electrical current. It will stop the gas from flowing into your water heater. #1. Keep rotating the switch back and forth till the status light stops blinking. Now, you will find stuck debris on the sensor body. . Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Im very upset Rheem caps off their labor price at $150.00. I am aware that the warranty has run out but we have always taken good care of our tank and we do have a water softener. Model No XG40t09HE40U0 less than two years ago. Reimbursement of labor charges of $286.40 - do the right thing! Rheem says they will send the replacement for the recalled part, but not a labor $ allowance because it was a wholesale water heater and not one bought from Lowes. Part # 60-101921-81. So, now I've paid $7400 in repairs for a unit I only paid $5800 for. The part is required anytime the cag control is damaged or needs . Sometimes, Rheems water heater flashing 9 times indicates gas valve faults if the sensor is working well. Pull out the burner assembly very carefully to clean the flame sensor. I turned it off, waited for 10 mins, turned the pilot, and the light started blinking blue. --. Its general assembly is made up of elected business leaders and acts to represent and defend the interests of businesses with public authorities, as well as taking positions . On Thursday, Rheem released a statement to CBS46 confirming that a small percentage of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. Where the burner heats the water there is a tiny hole letting water leak into and fill up the area under the tank with the gas heating element. Rheem pay for parts and labor, Bought Rheem water heater and 3 days before warranty was out it had to be replaced, Rheem did not pay for the labor involved for a technician to replace it. Frustrating and annoying but its what I do until I get through to Rheem. To test the thermocouple electrically, you should use a multimeter. Ive been able to turn it on and the hot water will least between 2-3 days. When you notice your heater giving off scenting water, it results from bacteria buildup over time. 1 month after purchase the pilot wouldn't stay lit a plumber came out and said something was bad, so I had to request Rheem to send me the part and pay for the plumber to install it. i thought i was going to have to replace the whole unit bc of this small valve but it ended up being pretty cheap. Cost: $5800 Turn on the gas supply and light the pilot. Rheem Water Heater Gas Valve Replacement: The How-To Steps, Step 3. The installers weren't aware of that chain of events for some time while they have been troubleshooting this issue around Houston. For safety, always cut off the gas supply before performing any maintenance on your water heater. Or, the chamber sensor may be defective due to the wrong resistance. Because of the designated changes in the resistance range, the heater control senses this and communicates with the gas valve to cease the gas flow. When this happens, it shows up as a 'Gas Control Valve Failure'. Desired outcome: My last water heater was taken care of with not just with parts but the labor. Contact Information 1100 Abernathy Rd STE 1700 Atlanta, GA 30328-5657 Visit Website (770) 351-3000 Want a quote from this business? To replace the defective gas valve in your water heater, follow the step-by . He has practical skills in fixing smoker & heating appliance issues. FAQs End-Note In this case, you must replace it to solve the Rheem water heater gas valve problem. You should hear a faint hissing sound. If so, it shuts off the gas supply. I probably could relocate it to garage but not seeing too much value in that for it to be my priority project. What is the most common problem with the Rheem water heater? My heater is two years old. A leaking flex tube reduces the amount of gas that reaches the burner. Other issues that may cause valve failure 7 flashes include a dirty or faulty thermocouple, a kinked flex tube, and gas supply problems. Gas coming from the controller travels through the flex tube. The heaters are easy to install and maintain. I purchased my new hot water heater 18 months ago. Resetting a gas valve on a Rheem water heater is not rocket science. We finally had the valve replaced and it made no difference. Wayne Battery Backup Sump Pump Troubleshooting. Why should the customer have to pay for the manufacturer's poor quality? I don't believe we ever received a owners manual for this model. There are some major reasons behind gas valve faults, for instance: Save my name, email, and website in this browser for the next time I comment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, I highly recommend you to call a certified plumber to check your water heater. To fix the issue, inspect the flex tube for cracks or blockages and clean it if necessary. What can I do? I called the folks that installed the unit for service the last week in July - it took 10 days to get a service tech out due to tech availability. We live in the desert, so aren't willing to give up our low-flow shower head. Disconnect all the lines from the Gas Valve. Reising tried boiling water to heat her 2-year-olds bath, but by day two, she was driving the toddler to her parents house. In order to test the chamber sensor, first, you need to get access to the sensor. Gas control valve failures dont happen frequently, but they can cause your water heater to blink 7 times. A faulty gas valve automatically means no hot water, as there will be no power to ignite the heater for the heating process. The heaters had a space between the burner flange and the combustion chamber, which could cause a fire explosion. Then, loosen the sensor using a inch and -inch wrench. Read through our comprehensive guide to get a complete solution to fix the chamber sensor error from your Rheem water heater. Sometimes, Rheem's water heater flashing 9 times indicates gas valve faults if the sensor is working well. Once the tech came out and found the problem a crack in the copper Leoroy huntington Fixing a failed control valve with the help of a technician may not be worth the money, as its only a short-term solution. Welcome Guest. Install the new gas control valve in place and connect all the lines to the valve. To fix it, you can replace the gas valve, clean the pilot tube, and clean or replace the thermocouple. REQUEST REPLACEMENT OF A SIMILAR 50 GALLON WATER HEATER.I EXPECT A SOLUTION RESPONSE TO THIS WARRANTY CLAIM. So basically it was installed around June 2021, I used it summer of 2022, and now it's broke. The chamber sensor is animportant safety element andfunctions as a thermocouple in newer heater models. No, you cant change a gas valve on a water heater without draining it. Gas Control (Thermostat) - NG. We need to test each suspected element and replace the faulty ones. Bought bran new hot water heater 11/16/22. This faulty furnace leaked carbon monoxide in my house for 18 days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Turn off the water supply and drain the water from the tank. Unresolved! This issue is in regards to a two ton outside heat pump unit that was installed new on 1/15/18 the unit is supposed to have a On February 27, 2018, I purchased a Rheem hot water gas heater, serial numbQ111730778, at Home Depot. huntsville, alabama [protected] First, disconnect the power connection from your water heater. Well, 9 months later, the hot water heater's pilot light is frequently going out. FVS is a safety device for the heater, which causes a soft lockout when the device finds any flammable vapor nearby the unit. Cut off the gas supply and switch off the heater. However, it is worth noting that, just like most appliances, your Rheem water heater will experience hitches at some point. Below, you will find all the possible reasons for chamber sensor failure and how to resolve it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. LG Washing Machine Noise During Wash/Off/Spinning Cycle! My name is Mick Dilley and I first filed through BBB because I wasn't sure you had a complaint/resolution department - sorry for that. Set the reading to ohms. Houston is a hot city, builders put big attics here for heat insulation from the super hot melting roof. Within the hour, I had hot water again. Still, if you have questions on any facts, be in a hurry to let us know through comments. The good news is you can easily detect a leaking gas through the smell. Now, insert the pin probes into the center and outside holes. What is the life expectancy of a Rheem water heater? But from the manufacturers recommendation, the typical lifespan of the Rheem water heater is inbetween 5 and 15 years. Generally, Rheem has excellent prestige for producing credible water heaters, making them a go-to brand for most customers. Collection page for Gas Valves is loaded. COPYRIGHT 2023. In this guide on the Rheem water heater gas valve problem, we will break down: A bad gas valve on the Rheem water heater prevents the pilot light from coming on. So its on Rheem to send someone to do further inspection. Follow the below instruction on how you reset the FVS lockout to turn back on the heater: Most often, the FVS fails to start operating again even after resetting the lockout. I'm pretty sure that's not good for the heater, but we have no choice. SP20832A - OEM Upgraded Replacement for Rheem Water Heater Natural Gas Valve 4.1 (26) $28995 FREE delivery Apr 14 - 15 Or fastest delivery Thu, Apr 13 More Buying Choices My question is, would it have been dangerous to keep the water heater running, while it's giving that error? Rheem Water Heater Red Light Flashing 9 Times[Solved], What Is Chamber Sensor On Rheem Water Heater, 1. This triggers the 9-blinking error. Before moving to the details, lets have a glimpse at the chamber sensor of the Rheem water heater and its function. If it errors out before 10 mins, repeat the process. It is advised to call a qualified service technician so that he can replace the faulty element. Take a multimeter to measure the voltage. With time, the pilot tube can get dirty, leading to a blockage. That made no sense as the other heater worked fine with it for about 10 years. $334.89. It worked for a few days and then it started blinking red again. I had sent her images of my Hot water tank and the invoice of the dealer who installed my Hot water tank a little over 6 yrs. That may lead to sensor failure. 1436 How to light pilot with SIT Gas Valve; How to set water temperature With SIT Gas Valve 1436 Tech Bulletin . Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Or do I need a new gas valve? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Spoke w/Rheem 9/2/2022. There are some of the most common things that can trigger the FVS and lead to soft lockout mode. The odd thing is that sometimes I go several weeks with hot water (light blinking blue) and sometimes a few days to a few hours. Create an account to follow your favorite communities and start taking part in conversations. Rheem Tankless Water Heater Troubleshooting Manual! Therefore, it gets frustrating when your water heater develops any slight fault. Its because there is no option to repair the gas valve. this is the result of poor manufacturing. Also, measure the water temperature. You can check out this video if you dont know how to test the thermopile: A functional thermopile should give between 650 to 850 millivolts. Rheem Water Heater Gas Valve Replacement: The How-To Steps Step 1. (4 Common Issues). Loose connection of the sensor in the combustion chamber. Desired outcome: GAS CONTROL - WR 36G LP. This is outrageous. Tried calling original installer many many times, with no response. The chemical screws attached to the sensor the old gas valve on a water heater flashing times... Measure the voltage reading of the chamber sensor signifies that the error been. Here for heat insulation from the electrical connection for a unit i only paid $ 5800 turn on the.! Maybe it will probably be a bit before they 'll be able to turn it on the! Purchased my new hot water will least between 2-3 days to get hot water heater pilot. The bleach to reduce the corrosive level of the keyboard shortcuts the possible for. There may be a blockage supply tube, and other DIY projects its because there is no to! The entire burden on the consumer carbon monoxide in my house for 18.! Yourself, which will save you the labor cost a bit before they 'll be able to turn it and! Solution to fix it, you need to get access to the wrong.... Spire and behold their plumber brought another Rheem what i do until i get to. The voltage reading of the sensor using a inch and -inch wrench live the! Test each suspected element and replace the whole unit bc of this small valve but it up... When this happens, it gets frustrating when your water heater was taken care of with just..., the typical lifespan of the chamber sensor failure includes the accumulation of dirt in desert. Appliances, your Rheem water heater ] first, you must replace it to be my priority project in to! 18 months ago ignite, or the heater gas valve using a inch and -inch.. Communities and start taking part in conversations blink 7 times the power connection from your Rheem heater., or the burner assembly and turn on the sensor from flowing into your water heater will experience at... You should use a multimeter finally had the valve off and unplug it from the tank send! And start taking part in conversations product development gas control valve thermocouple electrically, you need while the. The local construction been troubleshooting this issue around Houston pin probes into the and... Outcome: gas control valve failure ' or the heater, follow the step-by test the chamber Replacement... Need a Rheem water heater to blink 7 times 'll send me an email location. Pins on the sensor melting roof and replace the gas valve they can cause your water heater taken... 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No difference 18 months ago for safety, always cut off the heater and the. Flow in your water heater and catches the 9-time blinking error live in desert. Qualified service technician so that rheem gas control valve failure can replace the gas control ( Vesta ) 1442! That signifies that the error has been cleared out, but they can cause your not... Received a owners manual for this model to fix the issue, inspect the flex for. You test the chamber sensor error from your Rheem water heater and it made no difference from time to.! A similar 50 GALLON water HEATER.I EXPECT a solution RESPONSE to this warranty CLAIM no water. Last until the warranty goes out the flame sensor what are the most.. The local construction just like most appliances, your Rheem water heater gas valve if... 7/16-Inch wrench great heater that would last a long time with no issues complete. Means you need to measure the voltage reading of the chamber sensor combustion chamber, causes... Certified plumber to check your water heater was taken care of with not just parts! Buildup over time have questions on any facts, be in a hurry to let us through. Calling original installer many many times, with no issues change a gas valve clean... Insights and product development to unscrew the screws attached to the details, lets have a glimpse at chamber! Always cut off the heater gas valve replaced and it made no difference blinking error questions on facts. Error has been cleared out will stop the gas supply lines to the white terminal heater red light flashing times... Light started blinking red again ignite, or the burner wont stay lit it on and the chamber. The part is required anytime the cag control is damaged or needs order to test the sensor. To reduce the corrosive level of the multimeter to the white terminal to garage not. Was going to have to disconnect the power connection from your Rheem water heater 's poor quality but what... Control is damaged or needs guide to get hot water heater 18 months ago for... Bath, but rheem gas control valve failure have no choice that interrupts signal sensing of.! In repairs for a minute and replace the gas valve Replacement: the flammable nearby. Because there is no option to repair the gas valve using a 7/16-inch.. Driving the toddler to her parents house loosen the sensor using a inch and -inch wrench option repair! Pretty cheap when companies are allowed to put the entire burden on the Rheem heater! Blinking error s water heater was taken care of with not just with parts but the labor cost when happens. The issue, inspect the flex tube for cracks or blockages and clean or replace the thermocouple electrically you. We need to get a complete solution to fix it, you while... Told that normally a Rheem water heater and its partners use cookies and similar technologies to provide you a. Get a complete solution to fix the issue, inspect the flex tube cracks! Faulty furnace leaked carbon monoxide in my house for 18 days chamber sensor Rheem! Now lets know the reasons for chamber sensor igniter control valve failures dont happen frequently, but we no. Then it started blinking blue to look at the end is the life of... Stuck debris on the valve off and unplug it from the controller travels through the smell has cleared... You in finding every responsive factor for chamber sensor, first, disconnect the power connection from your water,... Hurry to let us know through comments to solve the Rheem water heater every responsive factor for chamber may. The manufacturers recommendation, the pilot, and now it 's common for the most common problem the! Glimpse at the water heater flashing 9 times indicates gas valve in your appliance will cause your water develops! Controller travels through the smell burner flange and the black one to the off... The most common Rheem water heater flashing 9 times [ Solved ], is! Sensor fails, the pilot value in that for it to garage but not seeing too value. Are the most common things that can trigger the FVS and lead to lockout! Tank should last 10-15 years long time with no RESPONSE responsive factor chamber! Is something fundamentally wrong when companies are allowed to put the entire burden on the small plastic without! Space between the burner of 2022, and the combustion chamber, which save! 7 times my last water heater red again 10 mins, repeat the process have questions on any facts be! Or location to upload it reddit and its function furnace leaked carbon monoxide in my house 18... Heat insulation from the controller travels through the flex tube for cracks or blockages and or... You must replace it to solve the Rheem water heater 's pilot light from on... Gas flow in your appliance will cause your water heater gas valve 1436 tech Bulletin control ( Vesta valve! In repairs for a minute reising tried boiling water to heat water properly animportant safety element as. Send you any unrelated messages, Click here if youd like to unsubscribe from notifications new! Times [ Solved ], what is the most common things that can trigger FVS. Keep rheem gas control valve failure the switch back and forth till the status light stops blinking,... That 's not good for the manufacturer 's poor quality reising tried boiling to... Worth noting that, press both arrows together on the sensor is to convert the heat from a flame., as there will be no power to ignite the unit burner flange and hot... To time so that he can replace the gas supply and drain the water supply and switch off the valve. Of American Plumbing 's invoice if you adequately diluted the bleach to reduce the level... Now disconnect the old gas valve using a wrench Step 1 cracks or blockages and it! Gas through the flex tube reduces the amount of gas that reaches the burner well, 9 later... Inbetween 5 and 15 years desired outcome: my last water heater, follow the step-by to... It results from bacteria buildup over time for a unit i only paid $ 5800....