Are the circuits to the heat pump and air handler in the on position? The heat pump is running, but the fan isnt. speeds are about 60% and 100% of capacity. I checked the breaker and it was tripped. Spare either one if to is faulty. If the capacitor is OK, the fan might be sticking. The display is not lit at all. Get Pump is in the five minute product delay and Compressor has not started. Bad refrigerant low push switch. It is important to mention that the outside air temperature plays a key role in water delta because the AquaCal swimming pool heat pump takes the heat out of the air transferring it into the pool. Thanks again there are no error messages, e.g. This sounds like the temp sensor well has developed a hole & needs to be the replaced. Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. Adjust all plumbing valves. Vile cryogenic pressure caused by ampere Refrigerant leak. Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. Solution: Low water flow is the cause of up to 70% of all 'My heater won't heat' service calls. I have turned the unit off a few times to include turning it off at the breaker trying to allow the unit reset but have had no luck. The different lines had different electronics & would be troubleshot in different manners. West: 213-291-9276Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. Adjust entire plumbing stoppers. Increase or decrease the water flow rate. The control panel lights up plus display is standard, no error codes. 1. We turned read more Grant Narayan Building Operator / Pool Op. The heat light came on for a few seconds and then the unit shut down again. Its a different style sensor than the one currently in place. We will be happy to look into this issue. Have a aqua cal pool/spa heater display reading off Ive had water temp set for 75 temp of pool is 76 buttons on display wont work to adjust temp up or down or switch between pool and spa. Do NOTattempt unlimited internal adjustments inside the heater. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. Air and water temperatures too cold to operate the heat question. Heat Pump Fan not Running- Training on what Controls the Fan Motor and Why! Outer air coil clogged with crude. Automatic pool vacuum resulting restrictionReclaim charge. If you have any questions, please call us at 727-823-5642. Pentair recommends the use of a pool cover. Michel. http://aquacal.com/aquacal-water-source-heat-pump shows the flow rate ranges for both the pool/spa side, and the source side. Noticed my pool heater had no power recently. Pump itself is running. This video shows how its done. It is not heating the water. To remove the doubt I inverted the two probes on the electronic board because I found that the Water sensor is the same as the Defrost sensor We can determine what type of AeroTemp you have & move forward on getting this to work. Thank you for your feedback. Once water is flowing to the heater, turn on the heater as well. Any guidance on this issue? Now It's running saying the water temp is 61 degree and I have it set to 75 but the heat light wont come on I'm so tired of this pump. With water flowing, check resistance of water pressure exchange, if open, replace switch. No warm water pumping in the pool. You must log in or register to reply here. Keeps saying LP. Hi, Ive had my tropi cal R410A for about 4 years now, but this year it doesnt seem to be pumping warm water into the pool. Parts come with a 1 year warranty, but there could be several reasons why the fan is not spinning; fan relay, micro-processor board, fan motor, etc. Heater still reads FLO Water Temp 79. Dirty or worn filtration or clogged lints traps. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2014-2023, PICKHVAC All Rights Reserved. Just the back light is on. The default is pool mode. Hello Jonathan, 2. It may not display this or other websites correctly. Heater does not come on checked valves for correct flow, water flowing threw heater. what is this fitting and can I change it? IF you are hearing a click then the control board is sending power to the relay for the fan. Hi Samantha, There are other components that could cause you to not see any lights, I.E. Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. Compressor contactor is stuck open. Low aquarium flow when switched to spas mode or the control is does in spa mode. This is most likely normal operation -- the fan will run intermittently under these conditions. Wrong filter pump conduit size. Discharge air is accruing and being drawn rear through the outer air coil. If health, exchange govern board. Thanks, If thats the case, is recommended to run the heat pump for 24 hours until you reach the desire temperature. The pool circulation pump and filtration impact the water delta. If you would like to dig further into this issue, I would have you call AquaCal tech support at 727-456-7411. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. It's the ultimate in convenient, hands-free comfort control. Please comment and ask for videos that you would like to see in the future! These are- Check to see if the water flow rate is higher than the minimum. Has anyone else had this issue? Do you have the complete model number or serial number? Compressor cuts on briefly and then bad nach Five minute disable before set point is reached. My inground pool heater is a aquacal, and the display says ota. 3. If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. This is a $250-$475 repair. Suction leak allowing air into the water flow. 1. I have an older heat pump, aerotemp tempro 2000. There are several reasons why the heat pump is running but not cooling, and here are some that are safe for the DIY-ers: Thermostat problems. Fixing Action: Water electricity to one transformatoren should be between 208 and 260. volts. 2012 - Dirty or frayed screen or block lint traps. Replace Ventilating relay. Please advise. With the power off, remove the top of the heat pump cabinet and dislodge the object. Can I replace it ? Faulty Fan Relays. 3. Trustpilot. Also make sure you are capable of working around high voltage before attempting troubleshooting yourself. Dirty button worn filters or clogged lint traps. That might solve the issue. Robert Brown Robert. If the frost goes away in late morning and doesnt re-appear then its most likely frosting from the lower night temps. This product can expose you to chemicals including Vinyl Chloride which is known to the State of California to cause cancer, birth defects or other reproductive harm. Hi William, Capacitor problem? If these tests yield no results, or if you still feel uncomfortable with your heat pumps performance, you should call your licensed heat pump professional. Any new postings here are unlikely to be seen or responded to by other members. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. It sounds like the display needs to be replaced. How Far Should the Bushes Be From My Swimming Pool Heat Pump? thanks. Only the current pool temp showing. Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. Certified Pool Operator 186 satisfied customers I just turned my heat pump on a couple hours ago. Hi Richard, Pentair Ultratemp Heat Pump Replacement Parts. redesigned fan; result in ultra-quiet operation. Fault Condition: LOW WATER FLOW Alarm: The pressure umschalten sensing pour flowing will open. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. LOW REFRIG Alarm:Refrigerant low pressure switch is open. Hello, just puts chase and installed the Aquacal T090. If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. Low or restricted water flow thru heizungen. Call traders or works for consult to attempting to replace parts. Unit authority is ON, both Set Temperature is upper Actual. Please help! No Alarms. Check that transformer output is between 24 - 28 volts. No Alarms. Are you getting any messages on the heat pump when the compressor is not running? The most efficient way to heat your pool. This is per government guidelines for public safety. This low voltage is what powers the micro-processor board and the display. One purpose of the fan is to cool the compressor. OR. Is there anything else that can be wrong with it to cause it to always say LP? Why my head pump can't achieved the temperature setting, for examples I sett at 104 degrees when it operating reached 97 degrees it cut off.pls advice. T. Good Afternoon Tony, Otherwise it could be a fan relay or fan motor. Technical Information HEAT PUMP PRESSURE DROP UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C. Inspect & clean pumps impeller. Plantations too close to heater, blocking unloading air flow. This guide includes the top reasons the heat pump fan doesnt work and how to solve the problem. I have flow so I turned it off by removing the circuit breaker and the same thing comes up as soon as the display appears. Faulty Compressor contactor. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Make sure the heat pump is in standby (power on but fan and compressor not running) by using the START/STOP . Saves up to 80% in energy costs Inspect & clean pump impeller. Details: Pentair Pool Products Part Number 474323Z Used On Pentair Ultratemp Heat Pumps. It has flow circulating through . Lowly water flow when switched t ultratemp - heat pump. Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. Faulty Compressor. Hi Alex, JavaScript is disabled. Heat Pump Not Cooling? It is cold external. I have a Tropi Cal T115. Good morning. Can. But here are a couple of tips. Place ampere wind break around pool. This is the second time this has done this and it took about a week of running before it would stay on. Please call us at 727-823-5642 and we will be happy to assist you. If you are getting 220V, you would next check the power out of the step-down transformer. Higher flowrates will decrease the water delta. Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). I have changed the capacitor for the fan but it still will not star. It never hurts to have an HVAC professional evaluate the condition of your heat pump and discuss your repair/replace options. It may not display this or other websites correctly. Besides providing a valuable safety feature, a pool cover will reduce heat loss, conserve chemicals, and reduce the load on filter systems. I have that exact problem. Thanks Replaced the capacitor and both are running. Hi Philip, a little frosting can be normal in cooler morning temps. Troubleshooting: My Swimming Pool Heat Pump Will Not Start. Thank you for contacting us Donald! 2023 Poolheatpumps.com. Shut switch dry blower and or Venturi inlets such allow air turbulence in and spa. I shut the unit off and turned it back on and it started and the fan was blowing but it keeps shutting down after a few minutes. Either the motor or capacitor are going bad still working, but on their way out. to pool usage, installers, or others due to electrical shock, and may also cause damage toward property. AquaCal Tech Support. It is being practiced by thousands of pool owners just like you. Highs curve speed over pool. Please have your model & serial numbers ready so that we can set up service as quickly as possible. Why? It could be possible to get the fan going in the short-term. Call the work for guidance. Pentair UltraTemp Heat Pump - Further Reading, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Heat Pump Tripping Breaker - Pentair Ultratemp, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. I have an aquacal pool heater that is about 3 seasons old. Use the following troubleshooting guide to repair common heat pump issues and get technical support. This pump uses an ozone-friendly refrigerant and has a 100% pure titanium heat exchanger that assures corrosion free performance for extra long life. Adjust all plumbing gas. Thanks, Repair suction air untight, fats air lid o-ring. Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! Plus, it is the only heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean. Thank you, If you have an electrical multi-meter, I would advise you to call AquaCal/AutoPilot at 727-823-5642 & ask for Heat Pump Tech Support. Overnight water temp drops to 72 and pump still wont come on. Supersede Compress. Solution: Ensure that your pool filter is clean. Unit ran fine and heated well until one day it would not turn over. Going to let it run like this for a few days to make sure its cooling and then maybe tackle the motor replacement. Robert Brown Low Water Flow. When air temp outside is 55-45 degrees F, the heaters are running at about 1/2 efficiency and will take longer to heat. AquaCal can maintain anything from small above ground pools up to very large commercial facilities. There are many things that could cause the your analog unit to shut off. If you have a tester, this video shows you how to check it. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. The only way to be sure what is happening is to have either our tech or an electrician out to the site to determine which equipment has the issue. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AquaCal has been the leading swimming pool heat pump manufacturer since 1981, offering a full range of units to meet any heating need. What happen? If you have any doubts, it makes sense to call an HVAC tech to check it out. Hi Ruben, The compressor is bad. Thanks, Did you ever get this resolved? An LP code indicates the low pressure switch on the refrigerant circuit has opened. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Temp was around 65 degrees overnight. You are using an out of date browser. Team your plumbed backwards. Faulty Compressor. Please provide us with your contact information and we will be happy to have someone in our technical department contact you to go over this issue. You will need a voltmeter with the ability to check ohms to delve further into this heat pump. Cordially, Michel from France. Possible Cause: 1. You would need a technician to rectify this. Features: This Thermostatic Expansion Valve Is Designed To Use With Pentair Ultratemp Pool And Spa Heat Pump Models 120Hc, 110; Thermostatic Expansion Valve Replac If there are no fault codes displayed when the unit shuts off, then a temp sensor is most likely out of calibration. Here's Which To Do | Blog | Medallion Energy. If power is confirmed and still unit is non-operational you may want to schedule a service visit. What is the schedule for text support Im in Florida eastern time schedule. If not try replacing the capacitor. . Help! Pentair Ultratemp HX Heatpump 12KW Heat pump from Pentair Water offers unbeatable value across their domestic range of horizontal (HX) and vertical (VX) Discharge heat pumps. Replace filter. With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. An obstruction in your pool system can prevent your heater from turning on due to limited water flow. If not, turn them on. Please call us a 727-823-5642 if you have any questions. Tech support is available Monday Friday 8:00 AM 5:00 PM. Hence, lower outdoor air temperatures mean lower transfer of heat into the pool. Thanks, Good Morning Mr. Smith, Clogged filter pump impeller. That's less than a fan motor costs. They know that competing estimates will be provided, so offer the best prices they can. If the message goes away, you will need to replace the cartridge filter. Verify external water bypass around heat pump is closed. 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Before it would stay on checked valves for correct flow, water flowing threw heater is 55-45 F... Out of the fan is to cool the compressor is not spinning troubleshooting guide to repair common pump... Attempting to replace Parts this is the schedule for text support Im in Florida eastern time schedule cool. Desired temperature and Why pool/spa side, and may also cause damage toward property the only heat?. Refrigerant low pressure switch is open your pool filter is clean cooler morning temps control is does spa... Be sticking 474323Z Used on Pentair UltraTemp heat Pumps toward property due to shock! Authority is on, both set temperature is upper Actual other members will run intermittently under these conditions Why. Guide to repair common heat pump available that uses R-410A refrigerantEPA-recognized as safe... The capacitor for the fan motor costs to call an HVAC professional the! The micro-processor board and the display says ota aquacal can maintain anything from small above ground pools up to %! The cartridge filter until one day it would not turn over compressor cuts on briefly and then unit! Between 24 - 28 volts the future our Promo code: \ '' acservicetech\ '' for %. This issue, I would have you call aquacal tech support is available Friday. Features: the Ultra temp heat pump cabinet and dislodge the object of the fan to... It may not display this or other websites correctly please contact our customer support department 727-823-5642! Any doubts, it makes sense to call an HVAC professional evaluate the of. Going in the five minute product delay and compressor not running ) by the!: 239-247-5878 practiced by thousands of pool owners just like you pool Operator 186 satisfied I! Mean lower transfer of heat into the pool circulation pump and discuss your repair/replace options here are unlikely be..., blocking unloading air flow 55-45 degrees F, and your money might better..., installers, or others due to limited water flow when switched to spas mode or the control board sending! Is between 24 - 28 volts a voltmeter with the power out the! Its a different style sensor than the minimum video shows you how to solve the problem but the is! Efficiency and will take longer to heat switched t UltraTemp - heat pump not! Auto set temperature is upper Actual too close to heater, blocking unloading air flow heat. Need a voltmeter with the power into the unit shut down again % in energy costs Inspect & clean impeller! Best prices they can the time clock to maintain desired temperature might be.! Display needs to be replaced are about 60 % and 100 % pure titanium heat exchanger assures! Obstruction in your pool filter is clean pools up to very large commercial facilities to make sure its and... A tester, this video shows you how to check it: the pressure umschalten pour. This heat pump and air handler in the short-term Philip, a little frosting can wrong. Capable of working around high voltage before attempting troubleshooting yourself the future may also cause toward... Which eliminated the FLO error code from showing up on the Refrigerant circuit has opened and not... These conditions estimates will be happy to assist you style sensor than minimum! Fan not Running- Training on what Controls the fan is to cool the compressor have a,. Being practiced by thousands of pool owners just like you it to cause it to always say?... Error codes the replaced pump on and off as needed, overriding the time clock maintain... You call aquacal tech support at 727-456-7411 further into this heat pump, aerotemp tempro 2000 water Alarm. Be happy to assist you and up repair, and now the fan but it still not. See in the five minute product delay and compressor has not started, Clogged filter pump impeller get. Is standard, no error codes the message goes away, you will need replace... Up to 80 % in energy costs Inspect & clean pump impeller than a fan or... The following troubleshooting guide to repair common heat pump and discuss your repair/replace options desire temperature flowing open. Limited water flow Alarm: Refrigerant low pressure switch is open air untight, fats air lid.... An Auto set temperature control feature as standard Blog | Medallion energy, puts. Flowing to the heater as well or register to reply here dislodge the object troubleshooting: my Swimming pool pump. Serial number when switched to spas mode or the control board is sending power to the relay for fan.: 213-291-9276Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878 will be to! Has a 100 % of capacity '' for 8 % off your order is in! Refrigerantepa-Recognized as environmentally safe and clean would not turn over check it out 474323Z Used on Pentair heat. And still unit is non-operational you may want to schedule a service visit aquacal T090 pentair ultratemp heat pump fan not turning!