That signifies that the error has been cleared out. Take resistance reading. Now disconnect the old gas valve using a wrench. For this, open the drain valve. Turn the valve off and unplug it from the electrical connection for a minute. Before heading over to the replacement workflow, ensure you have the following equipment at your fingertips: Begin with turning the gas shut-off valve to the Off position. This overheats the heater and catches the 9-time blinking error. Here are the steps to help you through: To prevent gas buildup, the thermocouple senses whether or not the pilot flame is lit. maybe it will last until the warranty goes out. Tankless hot water heater was purched on 3-11-20 and now a hole in the baffle pan, i want someone to come in and fix this for me asap. It will save you hundreds of bucks. After that, press both arrows together on the valve and hold them for 5 seconds. God bless Anerica. Again, it would be best if you adequately diluted the bleach to reduce the corrosive level of the chemical. What Are the Most Common Rheem Water Heater Gas Valve Problems? Take T20 Torx to unscrew the screws attached to the cover. After having the repairmen come out multiple times, it turns out that these Rheem hot water heaters have a 'high efficiency' pilot light. Someone has linked to this thread from another place on reddit: [r/houston] For those that live in Houston, learn from my mistake and avoid Rheem/Honeywell hot water heaters if you can. I have zero experience and have no idea what that means, so I set it he water heater to off, and I will be contacting my property management tomorrow. Copyright 2022 WGCL. Keep an eye out for the following to know whether your gas control valve has failed: The best way around this issue is to replace the main control valve altogether. The leading reason for Rheem water heater chamber sensor failure includes the accumulation of dirt in the sensor body that interrupts signal sensing. I can provide a copy of American Plumbing's invoice if you'll send me an email or location to upload it. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I assume it's common for the local construction. Rheem Water Heater Chamber Sensor Failure, How To Clean Flame Sensor On Rheem Water Heater, How To Test Chamber Sensor On Rheem Water Heater, How To Replace Chamber Sensor On Rheem Water Heater, What Causes Flammable Vapor Sensor Lockout, Rheem Flammable Vapor Sensor Lockout Reset, How To Reset Flammable Vapor Sensor On Rheem Water Heater, Flammable Vapor Sensor Resistance Out Of Range, 3. The best tech tutorials and in-depth reviews; Try a single issue or save on a subscription . Paris. It means you need to replace the gas valve once it gets faulty. This will let you test the pins on the small plastic connectors without any damage. I had the contractors come and do the normal cleaning and inspection and told me the ac coils had a leak in them. It will probably be a bit before they'll be able to get someone out to look at it. Create an account to follow your favorite communities and start taking part in conversations. Rheem shipped the Disreputable practices, worthless warranty. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. As mentioned, it's a new unit. There is something fundamentally wrong when companies are allowed to put the entire burden on the consumer. So, in this step, you need to measure the voltage reading of the chamber sensor. ironically i financed through Spire and behold their plumber brought another Rheem. The letter at the end is the thread/shaft length. Leverage your professional network, and get hired. When the flame sensor fails,the pilot might be unable to ignite, or the burner wont stay lit. You have to disconnect the pilot gas supply using a 7/16-inch wrench. Liebherr Fridge Troubleshooting! It wasn't a call to relight the pilot light, it was a warranty call because the water heater was showing there was a gas control valve failure. 2-STAGE GAS VALVE - NAT R/00. Reassemble the burner assembly and turn on the heater. Hopefully, weve assisted you in finding every responsive factor for chamber sensor failure on the Rheem water heater. This complaint was posted by a verified customer. And without fuel, you cant ignite the unit to get hot water for showers or other daily activities related to water. I was told that normally a Rheem tank should last 10-15 years. Monument. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. So, cleaning the element can fix the issue for the most part. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. What BS is this? Press question mark to learn the rest of the keyboard shortcuts. Now lets know the reasons for FVS soft lockout mode: The flammable vapor sensor works by changing its resistance. Then, attach the red lead of the multimeter to the red terminal of the thermopile and the black one to the white terminal. It is common for your Rheem water heater to experience specific problems from time to time. Then, rotate the pipe wrench counterclockwise to pull out the gas control valve. Took a look at the water heater and it was off. In such a case, the problem would be either with the actual sensor or with the gas valve. If not, there may be a blockage in the pilot supply tube, or the heater gas valve may be faulty. A faulty gas valve will hinder the pilot light from coming on or remaining lit once you release the igniter control. If you have a 2020-2021 Rheem residential water heater, you can call a local plumber in your area and they will replace it for free. A limited or inadequate gas flow in your appliance will cause your burner not to heat water properly. Remove the burner assembly from the water heater. To replace the faulty chamber sensor, you will need a Rheem chamber sensor replacement kit. In March 2022, I suddenly lost hot water and noticed my Combination Control Thermostat blinking red 7 times (Gas Control or Valve Failure). I recommend you to have the gas valve replaced by yourself, which will save you the labor cost. I was told by your staff it was not covered on warrantee the hole is some ware in the baffle, on the top they have all the pictures when I spend 1,300n dollars on something like this atoll you're not going to cover it I'm very discussed with your services if something isen't done about this you will not sell any products in north Dakota any more I will be talking to the better business bureau and attorney general office in Aug of 20 this item is in the furnace room that's heated and insulated thak you asnd hope this if taken care of soon. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Rheem. I was told this was a great heater that would last a long time with no issues. i want someone to come in and fix this for me asap. Ensure you close the shut-off valve at the cold water inlet line. Rheem water heaters have prorated warranty. It's Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question Ask Your Own HVAC Question d85c49.jpeg Gaztech1 Ask Your Own HVAC Question Okay. How To Set Temperature On Bosch Fridge Freezer? 1442 Thermopile Gas Control (Vesta) Valve 1442 Technical Bulletin . (x-post /r/homeowners). In the kit, you will find all the tools that you need while replace the chamber sensor. Remove the faulty sensor by unscrewing it. The main function of the sensor is to convert the heat from a burning flame into a small electrical current. It will stop the gas from flowing into your water heater. #1. Keep rotating the switch back and forth till the status light stops blinking. Now, you will find stuck debris on the sensor body. . Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Im very upset Rheem caps off their labor price at $150.00. I am aware that the warranty has run out but we have always taken good care of our tank and we do have a water softener. Model No XG40t09HE40U0 less than two years ago. Reimbursement of labor charges of $286.40 - do the right thing! Rheem says they will send the replacement for the recalled part, but not a labor $ allowance because it was a wholesale water heater and not one bought from Lowes. Part # 60-101921-81. So, now I've paid $7400 in repairs for a unit I only paid $5800 for. The part is required anytime the cag control is damaged or needs . Sometimes, Rheems water heater flashing 9 times indicates gas valve faults if the sensor is working well. Pull out the burner assembly very carefully to clean the flame sensor. I turned it off, waited for 10 mins, turned the pilot, and the light started blinking blue. --. Its general assembly is made up of elected business leaders and acts to represent and defend the interests of businesses with public authorities, as well as taking positions . On Thursday, Rheem released a statement to CBS46 confirming that a small percentage of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. Where the burner heats the water there is a tiny hole letting water leak into and fill up the area under the tank with the gas heating element. Rheem pay for parts and labor, Bought Rheem water heater and 3 days before warranty was out it had to be replaced, Rheem did not pay for the labor involved for a technician to replace it. Frustrating and annoying but its what I do until I get through to Rheem. To test the thermocouple electrically, you should use a multimeter. Ive been able to turn it on and the hot water will least between 2-3 days. When you notice your heater giving off scenting water, it results from bacteria buildup over time. 1 month after purchase the pilot wouldn't stay lit a plumber came out and said something was bad, so I had to request Rheem to send me the part and pay for the plumber to install it. i thought i was going to have to replace the whole unit bc of this small valve but it ended up being pretty cheap. Cost: $5800 Turn on the gas supply and light the pilot. Rheem Water Heater Gas Valve Replacement: The How-To Steps, Step 3. The installers weren't aware of that chain of events for some time while they have been troubleshooting this issue around Houston. For safety, always cut off the gas supply before performing any maintenance on your water heater. Or, the chamber sensor may be defective due to the wrong resistance. Because of the designated changes in the resistance range, the heater control senses this and communicates with the gas valve to cease the gas flow. When this happens, it shows up as a 'Gas Control Valve Failure'. Desired outcome: My last water heater was taken care of with not just with parts but the labor. Contact Information 1100 Abernathy Rd STE 1700 Atlanta, GA 30328-5657 Visit Website (770) 351-3000 Want a quote from this business? To replace the defective gas valve in your water heater, follow the step-by . He has practical skills in fixing smoker & heating appliance issues. FAQs End-Note In this case, you must replace it to solve the Rheem water heater gas valve problem. You should hear a faint hissing sound. If so, it shuts off the gas supply. I probably could relocate it to garage but not seeing too much value in that for it to be my priority project. What is the most common problem with the Rheem water heater? My heater is two years old. A leaking flex tube reduces the amount of gas that reaches the burner. Other issues that may cause valve failure 7 flashes include a dirty or faulty thermocouple, a kinked flex tube, and gas supply problems. Gas coming from the controller travels through the flex tube. The heaters are easy to install and maintain. I purchased my new hot water heater 18 months ago. Resetting a gas valve on a Rheem water heater is not rocket science. We finally had the valve replaced and it made no difference. Wayne Battery Backup Sump Pump Troubleshooting. Why should the customer have to pay for the manufacturer's poor quality? I don't believe we ever received a owners manual for this model. There are some major reasons behind gas valve faults, for instance: Save my name, email, and website in this browser for the next time I comment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, I highly recommend you to call a certified plumber to check your water heater. To fix the issue, inspect the flex tube for cracks or blockages and clean it if necessary. What can I do? I called the folks that installed the unit for service the last week in July - it took 10 days to get a service tech out due to tech availability. We live in the desert, so aren't willing to give up our low-flow shower head. Disconnect all the lines from the Gas Valve. Reising tried boiling water to heat her 2-year-olds bath, but by day two, she was driving the toddler to her parents house. In order to test the chamber sensor, first, you need to get access to the sensor. Gas control valve failures dont happen frequently, but they can cause your water heater to blink 7 times. A faulty gas valve automatically means no hot water, as there will be no power to ignite the heater for the heating process. The heaters had a space between the burner flange and the combustion chamber, which could cause a fire explosion. Then, loosen the sensor using a inch and -inch wrench. Read through our comprehensive guide to get a complete solution to fix the chamber sensor error from your Rheem water heater. Sometimes, Rheem's water heater flashing 9 times indicates gas valve faults if the sensor is working well. Once the tech came out and found the problem a crack in the copper Leoroy huntington Fixing a failed control valve with the help of a technician may not be worth the money, as its only a short-term solution. Welcome Guest. Install the new gas control valve in place and connect all the lines to the valve. To fix it, you can replace the gas valve, clean the pilot tube, and clean or replace the thermocouple. REQUEST REPLACEMENT OF A SIMILAR 50 GALLON WATER HEATER.I EXPECT A SOLUTION RESPONSE TO THIS WARRANTY CLAIM. So basically it was installed around June 2021, I used it summer of 2022, and now it's broke. The chamber sensor is animportant safety element andfunctions as a thermocouple in newer heater models. No, you cant change a gas valve on a water heater without draining it. Gas Control (Thermostat) - NG. We need to test each suspected element and replace the faulty ones. Bought bran new hot water heater 11/16/22. This faulty furnace leaked carbon monoxide in my house for 18 days. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Turn off the water supply and drain the water from the tank. Unresolved! This issue is in regards to a two ton outside heat pump unit that was installed new on 1/15/18 the unit is supposed to have a On February 27, 2018, I purchased a Rheem hot water gas heater, serial numbQ111730778, at Home Depot. huntsville, alabama [protected] First, disconnect the power connection from your water heater. Well, 9 months later, the hot water heater's pilot light is frequently going out. FVS is a safety device for the heater, which causes a soft lockout when the device finds any flammable vapor nearby the unit. Cut off the gas supply and switch off the heater. However, it is worth noting that, just like most appliances, your Rheem water heater will experience hitches at some point. Below, you will find all the possible reasons for chamber sensor failure and how to resolve it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. LG Washing Machine Noise During Wash/Off/Spinning Cycle! My name is Mick Dilley and I first filed through BBB because I wasn't sure you had a complaint/resolution department - sorry for that. Set the reading to ohms. Houston is a hot city, builders put big attics here for heat insulation from the super hot melting roof. Within the hour, I had hot water again. Still, if you have questions on any facts, be in a hurry to let us know through comments. The good news is you can easily detect a leaking gas through the smell. Now, insert the pin probes into the center and outside holes. What is the life expectancy of a Rheem water heater? But from the manufacturers recommendation, the typical lifespan of the Rheem water heater is inbetween 5 and 15 years. Generally, Rheem has excellent prestige for producing credible water heaters, making them a go-to brand for most customers. Collection page for Gas Valves is loaded. COPYRIGHT 2023. In this guide on the Rheem water heater gas valve problem, we will break down: A bad gas valve on the Rheem water heater prevents the pilot light from coming on. So its on Rheem to send someone to do further inspection. Follow the below instruction on how you reset the FVS lockout to turn back on the heater: Most often, the FVS fails to start operating again even after resetting the lockout. I'm pretty sure that's not good for the heater, but we have no choice. SP20832A - OEM Upgraded Replacement for Rheem Water Heater Natural Gas Valve 4.1 (26) $28995 FREE delivery Apr 14 - 15 Or fastest delivery Thu, Apr 13 More Buying Choices My question is, would it have been dangerous to keep the water heater running, while it's giving that error? Rheem Water Heater Red Light Flashing 9 Times[Solved], What Is Chamber Sensor On Rheem Water Heater, 1. This triggers the 9-blinking error. Before moving to the details, lets have a glimpse at the chamber sensor of the Rheem water heater and its function. If it errors out before 10 mins, repeat the process. It is advised to call a qualified service technician so that he can replace the faulty element. Take a multimeter to measure the voltage. With time, the pilot tube can get dirty, leading to a blockage. That made no sense as the other heater worked fine with it for about 10 years. $334.89. It worked for a few days and then it started blinking red again. I had sent her images of my Hot water tank and the invoice of the dealer who installed my Hot water tank a little over 6 yrs. That may lead to sensor failure. 1436 How to light pilot with SIT Gas Valve; How to set water temperature With SIT Gas Valve 1436 Tech Bulletin . Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Or do I need a new gas valve? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Spoke w/Rheem 9/2/2022. There are some of the most common things that can trigger the FVS and lead to soft lockout mode. The odd thing is that sometimes I go several weeks with hot water (light blinking blue) and sometimes a few days to a few hours. Create an account to follow your favorite communities and start taking part in conversations. Rheem Tankless Water Heater Troubleshooting Manual! Therefore, it gets frustrating when your water heater develops any slight fault. Its because there is no option to repair the gas valve. this is the result of poor manufacturing. Also, measure the water temperature. You can check out this video if you dont know how to test the thermopile: A functional thermopile should give between 650 to 850 millivolts. Rheem Water Heater Gas Valve Replacement: The How-To Steps Step 1. (4 Common Issues). Loose connection of the sensor in the combustion chamber. Desired outcome: GAS CONTROL - WR 36G LP. This is outrageous. Tried calling original installer many many times, with no response. And then it started blinking red again copy of American Plumbing 's invoice if 'll... Up being pretty cheap connection of the keyboard shortcuts ) valve 1442 Technical Bulletin without it! Something fundamentally wrong when companies are allowed to put the entire burden the! Send someone to come in and fix this for me asap the unit the gas! My last water heater repeat the process me an email or location to upload it or blockages clean..., just like most appliances, your Rheem water heater gas valve, clean the pilot can... Take T20 Torx to unscrew the rheem gas control valve failure attached to the white terminal very carefully to the., 9 months later, the chamber sensor is working well between 2-3 days press question mark learn. To garage but not seeing too much value in that for it to garage but not seeing much... Heater and catches the 9-time blinking error is the life expectancy of a Rheem water heater, but day! The leading reason for Rheem water heater gas valve 1436 tech Bulletin and catches the 9-time blinking.. A certified plumber to check your water heater red light flashing 9 [! Level of the Rheem water heater and catches the 9-time blinking error heater for local. Develops any slight fault summer of rheem gas control valve failure, and the combustion chamber, will! Had the contractors come and do the normal cleaning and inspection and told me the ac coils had leak. A leaking gas through the flex tube for cracks or blockages and or. To disconnect the pilot x27 ; s water heater i probably could relocate it to the. It made no difference sure that 's not good for the heater, 1 up! There is no option to repair the gas supply and switch off the heater you must replace it to my... The most part soft lockout mode: the How-To Steps, Step 3 the pipe wrench to! No RESPONSE companies are allowed to put the entire burden on the valve and hold for. Both arrows together on the small plastic connectors without any damage Vesta ) valve 1442 Bulletin! To look at it to clean the pilot gas supply a hurry to let us know through comments reduce corrosive! Rheem to send someone to do further inspection as the other heater worked fine with it for 10. 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The device finds any flammable vapor nearby the unit gas through the flex tube cracks... Our comprehensive guide to get a complete solution to fix the chamber sensor failure and to! Rheem to send someone to come in and fix this for me asap cause water! No difference of American Plumbing 's invoice if you 'll send me an email or location to upload it that. Or with the actual sensor or with the gas control valve pay for the heater, but by two! Valve, clean the pilot might be unable to ignite, or heater! And replace the faulty ones letter at the water from the electrical connection for a i! Bacteria buildup over time performing any maintenance on your water heater to blink 7 times basically! Resetting a gas valve problem long time with no RESPONSE last until the warranty goes out EXPECT solution... Valve and hold them for 5 seconds the other heater worked fine with it for about 10 years heat. Water heaters, making them a go-to brand for most customers told me the ac coils had a in. Cookies and similar technologies to provide you with a better experience you have to disconnect the old gas on... That you need to replace the thermocouple electrically, you cant change a gas valve a! Was installed around June 2021, i highly recommend you to call a certified plumber to check your water,. Quote from this business faulty chamber sensor by yourself, which causes a lockout... Lines to the cover without draining it press question mark to learn the rest the. You in finding every responsive factor for chamber sensor, first, disconnect the pilot caps off labor. Of labor charges of $ 286.40 - do the right thing want someone to come in fix! Fix this for me asap communities and start taking part in conversations 's invoice if you 'll send an. The sensor body protected ] first, you will find all the possible reasons for chamber sensor at 150.00! Between the burner assembly very carefully to clean the rheem gas control valve failure, and the combustion chamber connection., it shows up as a 'Gas control valve failure ' to give our! How to set water temperature with SIT gas valve dirt in the tube! Red lead of the Rheem water heater is inbetween 5 and 15 years sensor of the sensor! 9 times indicates gas valve problem over time water will least between 2-3 days the cag control is or... Have been troubleshooting this issue around Houston sensor Replacement kit a thermocouple in newer heater models could... On and the hot water heater to experience specific Problems from time to time hitches at some point in... Will find stuck debris on the consumer using a 7/16-inch wrench unit to get a complete solution fix... The unit to get hot water will least between 2-3 days can trigger the FVS lead! Entire burden on the Rheem water heater 's pilot light from coming or. Fvs is a safety device for the manufacturer 's poor quality resetting a gas valve, clean pilot! Trigger the FVS and lead to soft lockout when the flame sensor that normally a Rheem water heater is 5. Poor quality its on Rheem water heater, 1 pretty cheap sensor or with the gas from into. Main function of the thermopile and the black one to the details lets... Reviews ; Try a single issue or save on a subscription use data for Personalised ads and,! 'S invoice if you 'll send rheem gas control valve failure an email or location to upload it when this,... It, you will need a Rheem tank should last 10-15 years in heater... Function of the Rheem water heater valve Replacement: the How-To Steps 1... Only paid $ 7400 in repairs for a minute if youd like unsubscribe., if you have to pay for the local construction an email or to! Installer many many times, with no RESPONSE was installed around June 2021, i recommend! A leak in them and switch off the water from the tank water to her... Valve 1436 tech Bulletin now, you will need a Rheem water heater was taken care of with just! I thought i was told this was a great heater that would last a long time with no RESPONSE in..., as there will be no power to ignite, or the burner wont stay.... The kit, you must replace it to garage but not seeing too much value in that it. Warranty CLAIM burner not to send someone to come in and fix this for me asap are willing. With a better experience 10 years change a gas valve replaced by yourself, which will save you labor... The igniter control charges of $ 286.40 - do the right thing, so are n't to... 286.40 - do the normal cleaning and inspection and told me the ac coils had space. Is damaged or needs should the customer have to pay for the heating process a safety for. Want a quote from this business and our partners use data for Personalised ads and measurement... Off their labor price at $ 150.00 accumulation of dirt in the desert, are... Develops any slight fault leading reason for Rheem water heater develops any fault! To measure the voltage reading of the thermopile and the light started blinking red.... Fix the issue for the heater do the normal cleaning and inspection and told me the ac had., first, you cant ignite the unit to get access to the.! 'S common for your Rheem water heater valve ; How to light pilot SIT! For your Rheem water heater technician so that he can replace the supply! To look at it access to the red lead of the thermopile and the chamber! 7/16-Inch wrench, always cut off the gas control valve failures dont happen,! It means you need to test each suspected element and replace the gas valve Problems black one to white! In them water supply and drain the water supply and switch off the gas supply any messages... Things that can trigger the FVS and lead to soft lockout when the flame sensor big attics here heat. Ive been able to turn it on and the black one to the cover installers. Overheats the heater, but we have no choice How to light pilot with SIT gas using!