We were being careful because of Covid. So this is now a 2nd boat with a 2nd captain. You can choose how often you want to work and rent out your boat and are in charge of your income. They are not upfront about the refunds when you book through GetMyBoat . He found us a boat and crew. Would definitely recommend! I informed him we had already cancelled. It was ABSOLUTELY spectacular. Need to find a different location? Ryan was great! The ladies and I really enjoyed our day out on the water with you. Here are five major drawbacks to joining a boat club that they keep secret from you. I booked with Landon Martin & it was super easy to book, the boat was clean & the captain was knowledgeable & very accommodating. Easy, done. Yeah 4 min before pick 150,000 listings, 184 countries. We hope this answer helps but if you have any . In the midst of Covid-19 you kept us all at ease. Capturing the once in a lifetime moments. The "owner" gave us a broken boat and blamed seaweed. The platform is the worlds largest boat rental and charter marketplace with over 150,000 boats in 184 countries and over 9,000 destinations across the globe. GetMyBoat Reviews: Is GetMyBoat Legit? As such, if your search for boat rental in Miami hinges on water sports, Miami Watersports may be just right for you. We wrote GetMyBoat people to get a refund but to no avail. As a matter of policy, BBB does not endorse any product, service or business. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The prices you set are completely up to you. Booked boat 3 weeks in advance GetMyBoat's mission is to allow boating enthusiasts to be able to rent a range of boats from kayaks to luxury yachts without suffering the costs or headaches of ownership. I will write a review once we get the credit sorted out. An online business that handle payments and sensitive user information must use HTTPS. Our weekend was ruined because the boat owner did not show up with the boat. BCI coverage is available in the USA, Canada, Latin America, and Europe. Made such a memorable day for all of us. Take the plunge and the opportunity to spend the day with Memo aboard Basic Instinct. The staff at Getmyboat is the best ever and the app is easy to use. No where to be found! Exciting for our big day. Experience the water. Once you confirm the trip was a success, GetMyBoat will issue your payout. The app makes water experiences accessible to everyone, whether they want to snorkel with sea turtles in Sardinia, kayak in California, catamaran in Croatia, or host a bachelorette party in Barcelona. GetMyBoat doesnt charge customers a typical security deposit, but it does have a security allowance. When I called getmyboat.com, all they said was sorry we will get you a refund. We had 5 young kids and they basically wanted to tube the whole time and they were awesome with the whole process. Disclosure. Truly disgusting! Thanks again Captain Kim for making my birthday very special. Yes, GetMyBoat is legit! GetMyBoat has a very detailed and extensive FAQ page in their help center that answers their most commonly asked questions. Don't use "Get my Boat" until they start screening the owners. Keep it up. We may delete comments that doesn't include proofs. Personal websites (such as blogs, portfolios, etc) do not need HTTPS connection. GetMyBoat and website WILL NOT allow less than 5 Star Review!! Review of Marina del Rey Boat Rentals Reviewed September 28, 2015 Trustpilot is assessing this review in accordance with our flagging process. 23 hours before the launch date I received a cancelation saying that the original boat had to be serviced. Got a text cancelling booking 30 minutes prior to pick up time #1CaptainKim #Getmyboat #HappyCustomer, Skipper Jim gave myself and my 4 kids (16, 15, 12, 9) a fantastic trip out and around Clew Bay yesterday. Really? We will definitely be booking another trip soon. David and his daughter Peyton were fabulous! A great day was had by all and all booked hassle free with simple communication through GetMyBoat.com. And yet you still have no access to GetMyBoat to even cancel the trip or delete your profile. At this point, I'm starting to get a bad feeling. We assume he partied to hard the night before and did not want to take us out. A permanent part of planning our future vacations. How can a boat owner be allowed to cancel AFTER the start time??? Good idea but I have had the worst time with the boat owners . Or maybe he has something against children with disabilities. Whats good, you can rent out any type of boat you may have and set your own prices hourly or daily. I use several other platforms as well. Worst - avoid! You can earn extra money from guests with both of these apps. I was almost inconsolable, calmed by my friends, who rallied around to cheer me up. Great communication and he makes your entire party feel as comfortable as possible! I later learnt there was a political rally for Trump going on simultaneously and it appears from the look of things he may have gotten a higher last minute offer than what I paid. We scan the website with multiple domain blocklists to better find out if it is malicious. I highly recommend 3 hours minimum if you want to relax on the water. There was absolutely no safety training and only one life jacket on the boat and we were two. GetMyBoat is a great place to rent out your watercraft, with the lowest fees in the industry. The app and website make it so easy. You may also want to bake in the cost and services of a professional captain you or someone you hire with each rental. DollarBreak is reader-supported, once you enroll by hyperlinks on this submit, we could obtain compensation. This is a multi-location business. rentals, charters, tours, lessons and adventures in any worldwide waterway. GetMyBoat at 950 Tower Ln Suite 2117, Foster City, CA 94404 - hours, address, map, directions, phone number, customer ratings and reviews. However we were given 50% back of our total rental. They ruined my weekend. Terrible customer service and biased reviews by blocking me from writing a negative review of the boat owner. They were all ready at the boat ramp. The pictures on the description website were NOT pictures of the boat. *** did not show up to the doc until 9:00pm (the time we were supposed to sail)He did not help us locate the boat- which was NOT at a ******* It was not at a well-lit dock)He was unresponsive. Owner in caps because he was offering us every boat on the marina and the registration which he only showed a picture of and did not provide was in another name. I am a boat owner and this is by far the best company of all.They are the more reliable and professional service of its kind.Their customer service is unmatched and they always take care of both the customers and the boat ownersI have had other bad experiences with their competitors and I can tell this is not an easy business, so for them to do it so good is really a plus, As an owner you feel and you know you are co working with a solid company which not only cares about putting more customers on the water and converting rentals, but also be there throughout the way and even after the service is done. Avoid "Get my Boat" and Tariq "Tee" Ammasyali like the plague!!! Lester and Fabiola are extraordinary hosts, and their boat and service are exceptional. Then Sunday morning Joe tells me we have yet another captain (Matt) on yet another boat. They are informative, prompt with their responses and very detail oriented. It was confirmed and paid for ($2400). We went to a party cove, floated on a magic carpet, and enjoyed a private tour of Lake Austin. I told them that I am just renting the boat with the captain and the crew and already paid in full, so there is no need for such strict identity policies. I promise youll be happy. It's time for your boat to start paying you back. Ranked 60,930 th globally and 1,738 th in Mexico. We found out many of the operators in Hawaii often book through Get My Boat but also accept bookings for higher prices on their own and that is exactly what Captain Carl did. They only refunded out money. This may not be the apps fault entirely . Thank you so much. 2023-02-28. They take care of both the boat owner and the customer. I cannot say enough how much we had a fantastic time. For the customer and myself we all love it. I booked a 3 hour cruise on Saturday May 8 (for June 15) then cancelled it the same day. We were two families with kids and everyone was disappointed. She was much more then I was expecting. Only to see we received an email at 11 PM the night before our 10:30 AM check in saying boat engine fail :-(. He probably double booked or took a more expensive booking. You don't know what you're gonna get.or if your going to get it!!! Thy charge the customer as well as the boat owner such a large fee that it isn't even worth it. Users can browse faraway destinations or places nearby and get out on the water, or start earning money as a captain, guide, or host. Use it if you dont care about identity theft or privacy practices. Rented a boat which looked good in pictures but was terrible in condition. GetMyBoat app,Excellent business partner!It has been a very positive experience with fantastic customers. That feature is really needed! They would not help at all and their customer relations is a joke! How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. Getmyboat.com has boat rentals and planning quoting, however I dont see any reviews about this site.. has any one used this site? Very nice and all but it ruined the day for us. Well guide you through the process. Either way we are very upset with our experience. Cant wait to do it again! It seems rare these days when a service actually does what they say they will do but GetMyBoat actually does! 60,930 th Find boat The App was easy to use and to communicate with my charter. Tel: ( 786) 713-8006. Left me stranded This business severely flawed and not reliable. I was in communication with him the morning of the ride and all was supposedly good. The HTTPS connection assures that all the traffic between you and the website is encrypted. We were told the boat had a bathroom and cabin and captain said bathroom did not work. Experience the water. ~ from Justuseapp.com NLP analysis of 8,121 combined software reviews. Learn more about Birdeye. Yeah You will read the policy and then be like "Okay cool- I am covered". Please read the full Terms of use and Privacy Policy. No successful online business operates like this. There are tons of other rental places out there who will treat you much better! Incredible on-the-water travel experiences start with GetMyBoat. GetMyBoat is legit, but not 100% legit to us. Check if Getmyboat.com is legit or scam, Getmyboat.com reputation, customers reviews, website popularity, users comments and discussions. Things to highlight that we absolutely loved: *Sitting on the front of the boat while getting a mansion tour *Docking the boat and letting us float on the mat near fishers island *Getting to eat our meal with a beautiful view *Having Andy to take beautiful pictures for us as a keepsake We booked this boat for our friends bachelorette party and it was honestly the highlight of the entire weekend! Be safe from hackers and unwanted bills. Find out how we combat fake reviews. If you have a boat or yacht you want to rent out to make additional income, GetMyBoat is worth it. If you don't have your own boat to float, the app GetMyBoat self-described as the Airbnb of boats offers rental listings in the area that can help you explore the lake. I will no longer do business with a company that takes my $44 dollars and delivers nothing to their customer in return. GetMyBoat has an overall rating of 4.9 out of 5, based on over 17 reviews left anonymously by employees. For now, and without a full refund, I can guarantee you it's not going to be a good review. GetMyBoat has the lowest booking fees in the industry - you set your own prices and keep more of your earnings. The floatables are fun! Don an email, that night it came back undeliverable. You can, however, also search for opportunities near your location on the Boatsetter platform and assign yourself as an eligible captain to any and all available boats. They were fast in responding and trying to fix the situation, I love GetMyBoat and its the boat version of Turo which is cool. 2 teenage boys, one of which has spined a bifida, is confined to a wheelchair was completely heartbroken. Had the best experience with both the owner, Rory and also our boat concierge, Mark. If renting in San Diego, rent from a legit company. GMB is nothing more than a scheduling service. Connect directly with boat owners and captains to securely book online. I had the worst experience ever with this boat rental company. I booked with Kyle several weeks ago. Ive left several messages. - you set are completely up to you it if you have a boat yacht. Only one life jacket on the boat of us were not pictures of the boat owners your profile September. ) do not need HTTPS connection assures that all the traffic between and... We went to a party cove, floated on a magic carpet, and Europe website not... 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