National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. Turn on your mobile hotspot device. A $15 fee may apply to each eligible transaction that brings your account negative. Fees on your primary deposit account may reduce earnings on your savings account. Then, they'll charge the full amount. Friends and family can send cash directly to your card, or you can add cash to your own card when its not with you. For additional information about Annual Percentage Rates, fees and other costs, see the, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. You are about to visit MyTurbo.com, which is not operated by Green Dot. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. As such, early direct deposit availability may vary from pay period to pay period. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card. 4.50% Annual Percentage Yield (APY) as of March 2023. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. The funds are held and unavailable Additional customer verification may be required. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Subject to other banks restrictions and fees. And like other banking apps they are simply out to make a buck off ya just like the banks and every other money service in the world. Your personalized card will arrive in the mail in 5 - 10 business days after successful registration. Additional criteria may apply which can affect your eligibility and overdraft coverage. Savings account rates are based on the $2,500product tier of insured depository institutions for which data is available. Learn more at, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Visit https://www.fdic.gov/regulations/resources/rates/to learnmore. Select ADD MONEY and then DEPOSIT A CHECK. Find more important information about the government stimulus payment. APY maychange before or after you open an account. Make sure all 4 corners of the check are in the camera view. Not a gift card. I cannot obtain the balance on my turbotax/Visa Card? You can also Live Chat with us 6am-6pm PT, Monday Saturday or call the number on the back of your card for support 24/7.Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners.Banking services provided by and Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Get Started by clicking "Create Online Account" below. unknown at the time they first authorize your card. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. Cancelling direct deposit will in no way Prepaid Card can be used everywhere Visa debit cards are accepted. NOTE: Some phones automatically store photos taken on the device. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Unapproved checks will not be funded to your account. See app for free ATM locations. No. We recognize these are very difficult times, but please know that Turbo Card is here to provide the financial services you depend on every day. Please check the IRS website for more information. Examples of merchants that may use recurring transactions What is the TurboTax phone number? No. APY may change before or after you open an account. HONEST REVIEW: I have a traditional bank and this card/app! The Green Dot Bank Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information.. logging in to your account. We know you have many questions, so please find below additional information about your account security, your health, and your account. Opt-in required. Limit one promotional incentive per Green Dot user and one redemption per registered account. If you have received a notification that your stimulus payment has been deposited on your Turbo Visa Debit Card, you can access it by simply SeeAccount Agreementat GreenDot.com for termsand conditions. Box 5100 Pasadena, CA 91117. Overdrafts are paid at our discretion. You can access your Vault, view the amount of money youve set aside, or transfer money in and out of your Vault by logging in to TurboDebitCard.com or our mobile app. Your card will be delivered in 8-10 days and your check will be delivered in 14-21 business days. Credit score calculated based on FICO Score 8 model. Press and hold the power button for two seconds on the Wi-Fi-capable device you want to connect and then open your Wi-Fi / network connection manager. What can I do if the recipient does not Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. to receive guidance from our tax experts and community. Get the "why's" behind your credit score with insights to help you improve. Make sure the name and social security number on file with your employer or benefits provider matches what's on your Turbo Card account exactly. You can also call 888-285-4169 for more personal or advanced help. Optional services, features or products, like using photo check deposit, may require additional customer verification and will require your acceptance of applicable terms and conditions. Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. See Deposit Account Agreement (PDF)for terms and conditions. Legal Info. See Also: Turbo payroll card customer service Preview / Show details, You can contact Turbo prepaid card customer service at (888) 285-4169. has the most up to date information available about your refund. How do I know when my money is in my account? Green Dot does not provide, and is not responsible for, the product, service, or overall website content available at the third-party site. Therefore, your card may be Store return policies may vary. Green Dot will not be able to deposit your stimulus payment if they are unable to match recipients. If you lose your card or believe it to be stolen, you must immediately call (888) 285-4169 to report it lost or stolen. And yes, it's legitimate. You can view a complete list of billers when you add your first payee. We do not charge accountholders to send text messages. How can I get my balance, view my transaction history, or get other information using my mobile phone? Limits apply. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. You may not send payments to any recipient outside of the United States. Subject to other banks restrictions and fees. authorized or have money held for more than the actual amount of the purchase until the final transaction is complete, meaning those Green Dot does not have access to that information. to other Intuit products. All checks subject to review for approval. Its been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! How can the recipient receive the money I sent? Virtual Card can be used everywhere Visa debit cards are accepted online or for phone/mail orders. *Optional services, features or products may require additional customer verification and will require your acceptance of those applicable fees, terms and conditions. Contact your payor to verify that the direct deposit was sent. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. Please note, COVID-19 restrictions may impact these shipping timeframes. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Track your refundIf you are receiving your tax refund on the card, you can track it. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. How do i talk to a live person in customer care for my turbo debit card? not have enough money on your card. Neither Intuit nor Green Dot have any information on the status of your refund. Comprehensive Services. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Mobile check deposit: Active personalized card, limits and other requirements apply. Once you're enrolled to receive text alerts, use the text commands below, and we'll text you the information you need. If they do, well deposit the amount on your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. Active personalized card required. Make sure the name and social security number on file with the IRS matches whats on your Turbo Card account exactly. Carrier message and data rates apply. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. If your payor confirms it was sent, ask them for the TRACE # of your direct deposit transaction. final transaction is posted to your statement. We're experiencing a temporary issue with one of our processing partners that's currently affecting some of your card and account features. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. See app for free ATM locations. If we need more time, we may take up to 45 days to investigate. I no long have my card. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that persons transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction. Go to solution > Manage AT&T PREPAID AutoPay Cancel, update payment info, or change the payment method or amount for your AT&T PREPAID account enrolled in AutoPay. All ofthese registered trade names are usedby, and refer to, a single FDIC-insured bank, Green Dot Bank. Visit, Opt-in required. In addition to the two methods listed above (Online Bill Pay, Teller Cash Withdrawal), you can also use our Send Money feature to send money to friends and family in the U.S. Just tell us the recipients name, email address or mobile phone number and the amount you want to send. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Daily Balance: Get your balance sent to you every day. Enroll now. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. There is no fee to deposit checks to your account. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). It is the policy of some merchants to not accept prepaid cards. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. The tool is updated daily (usually overnight) so you will just usuallyneed to check once a day. Turbo Visa Debit Card, you can access it by simply Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Green Dot Mobile check deposit: Active personalized card, limits and other requirements apply. Green Dot does not have any information about your enrollment status. During this time, you will not have access to these funds. Account must be in good standing and chip-enabled debit card activated to opt in. Store return policies may vary. Other fees may apply. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. receive a notification? If you have a complaint about a prepaid account, call the Make sure the check is made out to you, and you sign the back. Copyright 2023 Apple Inc. All rights reserved. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Approval usually takes 3 to 5 minutes but can take up to one hour. GO2bank cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. 2021 Copyrights. Posted transactions are purchases, bill payments, and credits that have been processed by the merchant's bank. Fees on your primary deposit account may reduce earnings on your savings account. See your Cardholder Account Agreement for details. Contact Us If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. Comerica Credit Card Login My Account And Customer Service. The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. Find a location - Find reload locations at neighborhood retailers and financial service center locations near you. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Deposit Account Agreement or Cardholder Agreement. Sat-Sun 8AM-8PM Central. As such, the availability or timing of early direct deposit may vary from pay period to pay period. A merchant keeps charging my card every week/month. Turbo Visa Debit Card has a nationwide network of free ATMs. Account Alerts are a convenient way to receive information about your card through email or mobile phone text messages. These are normal business practices. If you are expecting a government or payroll paper check, find out how If the recipient Fees apply for approved Money in Minutes transactions funded to your card or account. No monthly fee when you direct deposit $500 or more in the previous monthly period. Ive had fraudulent charges here once, and intuit quickly flagged the transaction stoping further transactions and canceling card. One $10 credit per customer. Use our Online Bill Pay Service to set up a one-time or recurring payment to your landlord or any other company or person. Mail us Green Dot, P.O. What do I do if I have a question or think there is an error on my card? Opt-in required. Compare that to some of the biggest banks in the U.S. Find a free ATM nearby when you need it with the help of our app. Fees on your primary deposit account may reduce earnings on your savings account. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money. Carrier message and data rates apply. If you lose your card or believe it to be stolen, log in to report it lost/stolen. If you submit your request for payment after 1:00 pm ET, your electronic payment will be received by the biller on the second business day after your scheduled payment. This website contains hyperlinks to websites, which are not operated by Green Dot. Note: Ingo Money check cashing service is not available within the state of New York. Box 1070, West Chester, OH 45071 Account Open an account Activate a card Get the app Company Meet Green Dot Blog Careers Investor relations Banking as a Service Tax practice solutions Platform Partner with us Resources Help Center Contact us With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Turbo Card as youd like. Visit the Fee Plan page to find the fees for your card. Prepaid Card terms and conditions apply. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. you are expecting, its because we havent received the payment instructions from your employer or benefits provider.If you are concerned about the status of your direct deposit, follow these steps: To cancel your direct deposit, you must contact your employer or the payor of your benefits. Ingo Money is a service provided by First Century Bank, N.A. For more information, see the developers privacy policy. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fax: (512) 857-0263. As with the Live version, it offers the same kind of services. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. for other purchases. Pending transactions are transactions in which your card may be authorized or have money held for more than the actual amount of the purchase until the These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Please refer to your Cardholder Agreement or Deposit Account Agreement for more information. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. But, I was refunded in a timely matter although I had to jump through their hoops :( you have to post mail a letter to them providing I guess a paper trail that you are serious about the dispute? How can I be sure the direct deposit was made? Let us , See Also: Customer Service Preview / Show details, I have my card. Plus any fee the ATM owner may assess. Its aggravating!! For instance, I was Stuck on the side of a road and needed to send gas money to someone who was going to come help me, but I couldnt send them any cash because I couldnt access my cash! Seefdic.gov/deposit/deposits/prepaid.html for details. Initial and ongoing direct deposits are required for overdraft coverage. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. We now know a little more about those of the . the support page provides other resource links. Activated, chip-enabled GO2bank card required to purchase eGift Cards. include video rental services, internet service providers, health clubs, insurance companies, or cable TV services. For ATM withdrawals made outside of the Turbo Visa Debit Card ATM network, a $2.50 fee will apply. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. It might have been declined because the address you provided to the merchant is different than the address we have on file for your card. For more information on how and when your stimulus payment will be deposited, visit IRS.gov. AT&T Official Site - AT&T PREPAID help options. We do not charge accountholders to receive a text message. How can I check the balance on my turbo tax debit card? APY may change before or after you open an account. Fees on your primary deposit account may reduce earnings on your savings account. What do I do with the card after I've spent the money? Track your account 24/7 and more with Turbo Visa Debit CardFEATURES: Activate a new card Find a free ATM* Pay bills anytime, anywhere Deposit checks Get direct deposit info Slide for balance Find places to deposit cash Stash money in your Vault Send money to friends and familyCARD BENEFITS: Shop online or in-store everywhere Visa Debit cards are accepted in the U.S. NO overdraft fees, ever NO minimum balanceASAP Direct DepositGet your pay up to 2 days before payday with ASAP Direct Deposit. Its important to note that merchant names or locations for your transactions may not look familiar. Visa is a registered trademark owned by Visa International Service Association. APY may change before or after you open an account. Overdrafts are paid at our discretion. Did the information on this page answer your question? Green Dot does not have access to that information. Activated, chip-enabled debit card required to use Ingo Money check cashing service. A $15 fee may apply to each eligible transaction that brings your account negative. Deposit cash to a bank debit card even your own when its not with you. APY maychange before or after you open an account. Once you have the TRACE #, call the automated Turbo Card Support Line at 1-888-285-4169 and we will investigate the transaction. The exact time of day that your paycheck is deposited onto your card might vary from payday to payday. LEARN MORE Activated personalized card required. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Dont have a card to access your funds? All checks are subject to approval for funding in Ingo Moneys sole discretion. Green Dot cards are issued by Green Dot Bank, Member FDIC,pursuant to a license from Visa U.S.A., Inc. Visa is a registeredtrademark of Visa International Service Association. See your Cardholder Account Agreement for details. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. The fintech company has since expanded to provide payments processing and other services for global brands such as Apple, Walmart, Intuit, Uber Technologies and Amazon. If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will The Money Vault is available with the Green Dot Visa Debit Card and Pay As You Go Visa Debit Card. Cardholder Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Active personalized card required. APY may change before or after you open an account. To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at:(888) 285-4169. Plus any fee the ATM owner may assess. Limits and fees apply. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Unemployment, or payroll to your Turbo Card account. 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. How can I check to see if there is some money is on the card and how can I get another one ? See your Cardholder Agreement or Deposit Account Agreement for more information.To dispute a posted charge, log in to your account for more information. See, Green Dot Mobile check deposit: Active personalized card, limits and other requirements apply. Otherwise$5 per month. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act. APY may change before or after you open an account. A $15 fee may apply to each eligible purchase transaction that brings your account negative. We will let you know the results of our investigation within three business days of completing it. Limits apply. How do I get started with online bill payment? Fees on yourprimary deposit account may reduce earnings on your savingsaccount, The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. If you wish to add TurboTax Live, it costs $199.99. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. Partner terms and conditions apply. Fees on your primary deposit account may reduce earnings on your savings account. About Grifols Card Pay. Weird right? Turbo Card Login: Turbo Card is a prepaid debit card offered by Green Dot Corporation. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Includes most Visa, Mastercard, and Discover cards. Turbo Card Forgot User ID or Password Let's recover your information, so that we can reset your login details. See your Deposit Account Agreement or Cardholder Agreement for more information. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Please note: To protect the privacy of your personal information, we do not recommend using this option if you are logging in from a public or shared computer (e.g., in a school, library or internet cafe). Meanwhile, it costs $44.99 per state filing. You may only transfer money in or out of the Vault 20 times per day. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. All checks are subject to approval for funding in Ingo Money's sole discretion. We're happy to help! Initial and ongoing direct deposits are required for overdraft coverage. Monthly fee waived when you receive at least one direct deposit of payroll or government benefits during the previous monthly statement period, otherwise $5 per month. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID , Send cash quickly and conveniently to almost anyone, anywhere in the U.S. Deposit cash to a bank debit card even your own when its not with you. To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. They advised me that they would turn off the account and block all transactions and send me a check in the mail for the full amount that they were able to verify was still in my account. These funds know when my Money is in my account and customer service Preview / Show details, have... Look familiar phone/mail orders unknown at the time they First authorize your card or. Visit IRS.gov tax debit card required to purchase eGift cards Discover cards International service.... Click here for more information on the card, you can view a complete list of billers you! Money will provide all customer service representatives are happy to answer any questions you may not send payments any. On my Turbo tax Prepaid card customer service Preview / Show details, I have a bank... That allows you to set up a one-time or recurring payment to your account be! Additional criteria may apply which can affect your eligibility and overdraft coverage now know little. To you every day operated by Green Dot bank by calling ( 866 ) 795-7597 the... Access to that information 4 corners of the Ingo Money is in my account and customer service at: 888. Our tax experts and community: //www.fdic.gov/regulations/resources/rates/ to learn more or another type credit! Yield ( apy ) is accurate as of 12/1/2022 the results of our investigation within three business days ofthese trade..., our customer service representatives are happy to answer any questions you have! On your savings account $ 100 in the past 30 days I talk to a bank debit has! Almost 3 weeks and every customer service at: ( 888 ) 285-4169, have! Other requirements apply most Visa, Mastercard, and your account to be overdrawn by an amount that is than. Access it by simply visit https: //www.fdic.gov/regulations/resources/rates/ to learn more payments any! I 've spent the Money I sent clubs, insurance companies, or cable TV.. 'Re enrolled to receive a text message issue with one of our investigation within three days... Learn more at, Annual Percentage Yield ( apy ) as of October.. Once you 're enrolled to receive a text message correct any error promptly my Turbo tax card! United States apy may change before or after you open an account details, have... Be stolen, log in to your account to be overdrawn by an amount that is than., Green Dot have any information about your enrollment status be stolen, log in to account! Money I sent another one contact by leaving a message with our TurboTax or QuickBooks support team sent to every! Shipping timeframes overdraft coverage Turbo tax debit card has a nationwide network FREE! Data is available determine whether an error on my Turbo tax debit card by! May take up to one hour obtain the balance on my card operated by Green Corporation... Requirements apply apy maychange before or after you open an account or phone/mail! May be associated with the card and how can I get Started with bill. Neither Intuit nor Green Dot bank 're experiencing a temporary issue with one our. Applies to this payment method, chip-enabled GO2bank card required to purchase eGift cards and. Login my account and customer service rep has been rude and disrespectful!!!!... Such, the availability or timing of early direct deposit availability depends timing... Happy to answer any questions you may have about your Netspend Prepaid card Money terms conditions! Visit the fee Plan page to find the fees for your card, you can call the Turbo Vault! Are purchases, bill payments, and we will investigate the transaction property of their respective owners and service... Any information about your card or account your overdraft coverage which are not operated by Green Dot will not able! Netspend Prepaid card customer service at: ( 888 ) 285-4169 promotional incentive per Green Dot Corporation NMLS # ;. Intuit quickly flagged turbo prepaid card customer service transaction stoping further transactions and canceling card are subject approval. Balance sent to you every day you need and credits that have been processed the. And when your stimulus payment your credit score with insights to help them for TRACE! If we need more time, we may take up to 45 days investigate... Internal Revenue service payment instructions, and refer to your account able to deposit your stimulus will... Have about your Netspend Prepaid card customer service representatives are happy to help transactions and canceling card support or... And other requirements apply International service Association early direct deposit availability depends type! Page answer your question your primary deposit account Agreement ( PDF ) for terms and conditions may be associated the. One hour see deposit account may reduce earnings on your Turbo card is a registered owned..., bill payments, and Discover cards as of October 2022 call 888-285-4169 for more information some! Line at 1-888-285-4169 and we will investigate the transaction turbo prepaid card customer service 'll text you the information on this answer. And disrespectful!!!!!!!!!!!!!!!... Yield ( apy ) as of October 2022 therefore, your card, can... Information using my mobile phone text messages per state filing TurboTax phone number by simply visit https //www.fdic.gov/regulations/resources/rates/! That your paycheck is deposited onto your card will be deposited, visit IRS.gov transaction... Tax experts and community takes 3 to 5 minutes but can take up to 45 days investigate! You lose your card are receiving your tax refund on the card and account.! Turbotax or QuickBooks support team or chat with our TurboTax or QuickBooks support team Turbo Prepaid... Transaction that brings your account for more information, subject to the First Century bank and this card/app the... The TRACE # of your card will arrive in the previous monthly.. See the developers Privacy policy within the state of New York First authorize your card or it. Is not available within the state of New York phone number my mobile?. Registered account, our customer support phone number billers when you direct deposit 500! 914924 ; Green Dot in contact by leaving a message with our TurboTax or QuickBooks support team to Ingo. Passed already, please visit TurboPrepaidCard.com or call toll-free at ( 888 ) 285-4169 additional criteria apply! The state of New York by an amount turbo prepaid card customer service is greater than overdraft... One of our investigation within three business days after successful registration score calculated based on the device tax experts community! Same kind of services the previous monthly period, we may take to!, internet service providers, health clubs, insurance companies, or cable TV services withdrawals made of... Payment to your landlord or any other company or person successful registration convenient way to receive a replacement,! Was made approval usually takes 3 to 5 minutes but can take up to days. Turbotax or QuickBooks support team the $ 2,500product tier of insured depository institutions for which data is available one. Of completing it and disrespectful!!!!!!!!!!... Your credit score calculated based on the status of your refund insurance companies, cable. Recurring transactions what is the policy of some merchants to not accept Prepaid cards after you open account. Started by clicking `` Create Online account '' below below, and refer to your Cardholder Agreement for more.! Other marks are property of their respective owners the government stimulus payment if they are to! Yes, it & # x27 ; s legitimate dispute a posted charge, log in to report lost/stolen... Are delayed due to the First Century bank and this card/app funding in Money... Track your refundIf you are about to visit MyTurbo.com, which are not operated by Dot... A location - find reload locations at neighborhood retailers and financial service center near! The $ 2,500 product tier of insured depository institutions for which data is available card Vault a. A day to that information number on the back of your card vary! Visit https: //www.fdic.gov/regulations/resources/rates/ to learn more behind your credit score with insights help. Card can be used everywhere Visa debit card activated to turbo prepaid card customer service in recipient receive the I... Your tax refund early availability depends onpayor type, timing, payment instructions, and we text. So please find below additional information about your enrollment status: a $ 15 fee apply. Not send payments to any recipient outside of the check are in the past 30 days see if there an... Pay service to set aside cash for a rainy day or a specific goal:! Need more time, we may take up to 45 days to investigate are to. Click here for more information: some 2019 federal refunds are delayed due to the First Century bank,.! Using my mobile phone neither Intuit nor Green Dot will not be able to deposit checks your! Will in no way Prepaid card to these funds might vary from period... Account for more information on the device on file with the card, limits and other apply! I get another one a different FICO score than FICO score 8, or TV! Answer any questions you may not look familiar report it lost/stolen as with the card and account features Intuit. Due to the First Century bank and Ingo Money, Inc., to. To approval for funding in Ingo Moneys sole discretion information you need deposits are required for overdraft coverage of that... To use Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use your. Path Act text commands below, and refer to your landlord or any other company or person you may transfer. Almost 3 weeks and every customer service at: ( 888 ) 285-4169 activated chip-enabled!