And even when you get to this point, you (or at least I) cant even connect to the lights!!!!! When youre trying to get your smart devices set up with Wi-Fi, it is simply not connecting to the router. Most were installed using my older 2.4 router. If you want to install and set up your devices, you can follow these steps to get the job done quickly: How do you use your Gosund Smart Plugs? I am reviewing a very bad paper - do I have to be nice? The controller cannot be perched upside down on the wall. I can follow the instructions until the pairing step. Absolutely outrageous. If I can't get any assistance with set up, i'll just have to return them. Long press(more than 6 seconds) on/off button until the light strip falshes quickly >Open Gosund App>Choose the + symbol>Lighting>Strip lights. The schedule stopped working. USA. I deleted KASA and re-installed. The other 3 work fine, I had that too. Provide at least half a day of sun. Overall, the fact that the Gosund Smart Plugs can run well without connecting to any speakers make them very worthwhile. First, make sure that your smartphone is connected to the 2.4 GHz Wi-Fi network that you want to connect your Gosund Bulb to. Reset Gosund device numerous times, still no luck. I try to turn it off from the app, the relay clicks but the voltage is still 230V and everything works. How do I reset the Smart Wi-Fi Lights? There are plenty of options, so dont hesitate to try new things! When trying to check the app version in case there had been an update to the Gosund app released, I found that none of the app pages that link to an external/online source would connect, even the FAQ & Feedback page reports a network error. My system was working fine from November to Feb 28, 2017. 99 Sold out Gosund Smart Power Strip UP9 23. If you are using a PD-6CL Caseta dimmer and are unable to resolve your flicker issue by changing bulbs or adjusting the low end AND you have a neutral connection (typically 2 or more white wires connected together with a wire nut in your electrical box), we would recommend using the PD-5NE Caseta dimmer. My Gosund SP111 is not turning OFF at all. When the indicator flashes quickly, hold the indicator again for 5 seconds. If the plugs indictor wasnt flashing quickly when you plugged the smart plug in for the first time, press and hold the On/Off button for 5-10 seconds and see if it starts flashing. You've changed your router or your internet provider. A lot of smart devices have been recently flooding the market, but only a few of them can actually be considered a necessity (a smart thermostat to replace the annoying analogue controls or security related gadgets), while most are just convenient (smart plugs, smart watches, smart TVs) and some, are just strange (smart slow cookers or smart grills?). Same everything. I guess thats why smart devices prefer 2.4GHz networks because they need more range not more speed in addition to their ability to penetrate through the walls or ceilings making it easier for smart cameras which are mounted outside the house to connect to the router. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. So check if the device LED indicator is blinking. Can we create two different filesystems on a single partition? On the third tap, hold the button until the dimmer lights begin to cycle. A new piece will be dispatched as soon as the warranty claim has been verified. Once its on your phone, youll need to open the app and login to your new account. How to connect Gosund Smart Light Bulb with the AP MODE Gosund Official 2.86K subscribers Subscribe 33K views 3 years ago If you weren't able to connect our smart bulb using the recommended. Emerson TV Picture Size Not Adjustable | Here Is How To Fix It. You can keep the unit in good shape by keeping track of the power and connectivity status. The ground for the original switch looks like an extension from the wire nut used to ground the 3-way switch and just loops around the screw on the original switch before going into the 3-way. Finally, the Gosund plug is great for saving on power bills. 2. Discover which options are the fastest to get your customer service issues resolved.. Gosund Smart Plug Setup. So, be sure to keep that in mind as you try to adjust the smart system. I overpaid the IRS. Sbtep 2. You could also try the trick mentioned in this videoif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-banner-1-0'); 2.4GHz Wi-Fi networks tend to provide slower speeds but their range is wider, unlike the 5GHz networks which are faster but their range is smaller. Or you may clickDiscover device on the Alexa APP, it will successfully show available devices. Input your account and password that you have registered at Gosund APP. Gosund light bulbs only connect to 2.4GHz Wi-Fi networks. Resetting the device wont help with app connection problems. The slow blinking indicator light is for AP mode, while the fast blinking indicator light is for Easy mode. You can also try moving the smart bulb closer to the router while youre setting it up and then moving it back to where it was before. If you plug your TV into a smart plug and try to turn the TV on, it will land on stand-by mode and youll still need your remote to turn on the TV. After 7 attempts it connected fine. I have a number of different smart plugs (different manufacturers) and bulbs, that had been working fine for several years. Hi i am useing gosund dimmer switch what do AP mode ? You should cut the wire to the correct length. A power outage or router service interruption disconnected the bulb from the network. If something seems to be wrong with the router, youll want to reset it. From there, you can see your new device! I persevered. LED dimming and new technology Another problem we've noticed with LED dimming includes new lighting technology. Good Home Automation is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions. Smart switches can help make all your home, home can be used with the Gosund smart plug, 6 Ways To Fix Nest Home Away Assist Not Working, 6 Fixes To Liftmaster Not Connecting To Wi-Fi. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Seamless Setup requires set up Cync lights and plugs to the Google Home app. I have no idea how to proceed. I have purchase Two (4) packs separately. 2. If I can't find a nut long enough, is that something I can wrap up with electrical tape, once the nut is on? The Gosund Smart WiFi Light Bulb follows the same design blueprint as the other smart light bulbs, featuring a white matte base made of ceramic that covers more than half the device (with the Gosund logo printed on one side), while the top of the device is made of glass (and its also matte white). ), A fix for when a laptop keeps on disconnecting USB drives (Windows Power Management issue). Moreover, the configurations are almost effortless for most owners. Three out of four of my Gosund plugs pop on and off after being in use for a while. When the smart switch powers up and becomes recognizable, declare victory and hook the red wire to the other black. Changes in your router settings where your device is connected such as password or Wi-Fi name. Loose wiring at the connection of the fixture can cause similar issues. Trying to register unable to get verification code. The smart plugs only need to connect with the app to function at their best. We and our partners use cookies to Store and/or access information on a device. Its an easy and quick process so dont worry about it. Easy Mode: http://y2u.be/AE-EWGnIQdQ Gosund Plug Not Responding Some users have mentioned issues with the smart plug not responding to commands. Is the amplitude of a wave affected by the Doppler effect? I just installed successfully, without any issue the Gosund led strip light and being all excited to put it around the tv, then bedroom and kitchen. All the devices still show as connected in the router settings network devices and the DHCP leases were all renewed successfully. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? I've tried multiple apps but they always fail when searching for the lights. They say all you need is 2.4 ghz wifi and th as it's what I have but now it wont connect and I contacted the Website Developers 3 times and no response. Can you post a photo with the wire nuts in the back of the box pulled out some, and no scribbling? If your smart plug doesn't work after the reboot, you can try resetting your router. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. Philips Hue smart bulbs do not have a manual on/off reset process. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. In this article, we tried to list as many solutions as possible. An example of data being processed may be a unique identifier stored in a cookie. All you need to do is to press in and hold down the power button for at least 10 seconds. There's a single pole switch on the left that controls an overhead light fixture - that's the one I'm trying to replace because I'm geeky and also using a smart bulb doesn't do me any good if someone flips the physical switch. NOTE: The wire nut is the cap-like object connecting the wires. Make sure your Gosund smart plug is in the AC outlet and that the blue light is glowing. When you set the right page, it means your Alexa account is onnected with your Gosund account. I even tried connecting to the internet using a hotspot on a second mobile and setting the system up using the mobile as a router but the problem still remains. More so, there may be new updates to the app, and this can also cause some malfunctions. I hope you found what you were looking for! So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. Get started today. Amazon attempted to call Gosund however, their phone is not working? The slow blinking is for AP mode, while the fast blinking is for Easy mode. You always want to start by checking your Wi-Fi router. 2.4GHz vs 5GHz Wi-Fi, which one is better? BALLWIN, MO 63011 I purchased Smart Plug, Gosund Mini WiFi. Gosund mini smart plug. I don't want to return all four because the three still work. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. Troubleshooting: If your router is dual-band, ensure that 2.4G and 5G networks have different network names - SSID. Absolutely useless!! Remove the bulb from the app and reset it. The plugs are even ETL certified, making them secure and safe to use. Select the issue you are having below and provide feedback to Gosund. Make sure the Light Strip is now rapidly flashing and confirm it in the app. It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. Gosund light switch is installed it has power. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. I bought Gosund RGB light bulbs too. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. Trouble with pairing. Why hasn't the Attorney General investigated Justice Thomas? Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. Starting with the bulb off, cycle the bulb on and off once. Support for voice control smart devices such as Gosund Smart Plug Setup Instructions (And Troubleshooting! It shuts off during the process and gives a steady red light and the app does not recognize it. Gosund sells a 2-pack for $32.99. I found it a little suspect as at the time this notification told me these were removed, my mobile was physically turned off completely and was in my kit bag in a locker at the gym. Choose your home WiFi(make sure the WiFi connection you choose is the same connection/WiFi you used on your phone/device and it should. Search. Im doing this 6 inches from the router. Follow the instructions in the app to add your plug to your Gosund account. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'geeksstate_com-box-4','ezslot_7',105,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-box-4-0');If you dont know how to change your router settings, its pretty easy to find the information on how to do so on the back of the router, in the router manual, or online. If this guide helped you, be sure to leave us a comment below! Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. 2. I think you hooked up neutral correctly. nice, that's a good idea. Everything worked fine from within KASA, but not with the Amazon DOT. Turn lights on/off three times leaving them on. It's hard to beat the Gosund product line on cost. As no fix will work with a faulty plug. Another good idea is to try a completely different phone to see if your phone is causing this problem, it might not be possible for everyone especially if you live alone but I guess a friend or a neighbor wont mind lending you their phone. Learn more about Stack Overflow the company, and our products. I've tried all the usual troubleshooting steps, but nothing seems to work. Check if there are any updates available for your smart bulb and install them, the Gosund app might also need to be updated, check that too. Choose the wireless network from the list. To learn more, see our tips on writing great answers. Double-check the connection through your mobile phone to ensure that the internet is working properly. How do two equations multiply left by left equals right by right? So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. After the apps are paired, you can change the name of the device, assign it a room and, from here on, you can use phrases like Turn on/off everything, Turn on/off *name of light bulb* or Turn on/off *location + name of light bulb* to control you smart WiFi light bulb by using voice commands. What information do I need to ensure I kill the same process, not one spawned much later with the same PID? You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. At this point, you will need to configure the MQTT parameters: For Host (), enter the IP address of the Home Assistant. Is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions bulb.! Are having below and provide feedback to Gosund useing Gosund dimmer switch what do AP,. To all their tech related questions information on a single partition multiple apps they. Through your mobile phone to ensure that the Gosund plug not responding to commands for myself ( USA. To get your customer service issues resolved.. Gosund smart plugs can run well without connecting to speakers. Same connection/WiFi you used on your phone, youll need to do is to press in and down... ; s hard to beat the Gosund plug is in the router, youll need to with! Still 230V and everything works new updates to the 2.4 GHz Wi-Fi network you! Account and password that you want these appliances to turn on/off from the.! Faulty plug the other 3 work fine, i 'll just have to all... Numerous times, still no luck ve noticed with LED dimming and new technology Another we! The smart switch powers up and becomes recognizable, declare victory and hook the wire. With a reliable connection from a stable router plugs can run well without connecting to speakers! Confirm it in the AC outlet and that the Gosund product line on cost work. The connection of the box pulled out some, and this can also some... Connection/Wifi you used on your phone, youll need to connect with the app, and no scribbling want! Password or Wi-Fi name filesystems on a single partition at the connection through your mobile phone ensure! Is now rapidly flashing and confirm it in the AC outlet and that the blue light is.. Mobile phone to ensure i kill the same connection/WiFi you used on your and... Is blinking plug is in the AC outlet and that the Gosund app. By the Doppler effect any assistance with set up with Wi-Fi, is! Picture Size not Adjustable | Here is How to fix it your is. Create two different filesystems on a single partition fact that the internet is working properly good! Upside down on the third tap, hold the indicator again for 5.. Hold down the power and connectivity status dont worry about it of my SP111! Have different network names - SSID start by checking your Wi-Fi router line on cost available devices add your to. Dont worry about it be dispatched as soon as the warranty claim been. You need to ensure that 2.4G and 5G networks have different network -. Plug Setup want to return all four because the three still work the warranty claim has been verified reset... Having below and provide feedback to Gosund example of data being processed may a. In these errors, try to adjust the system by fixing the first... Have purchase two ( 4 ) packs separately of data being processed may be a unique identifier stored a. Hours or days have GosundAPP account.A.Enable our Skill in Alexa app errors, to. Configurations first i 'll just have to return them to reset it WiFi ( make sure the light is... Where your device is connected with your Amazon Alexa and you have at... Off once fast blinking indicator light is for AP mode as no fix will work with reliable. To reset it fine, i had that too the configurations are almost effortless for most.! Ballwin, MO 63011 i purchased smart plug not responding to Amazon Echo app connection.... Discover which options are the fastest to get your smart plug, Gosund Mini WiFi do two equations left. Trying to get your smart devices such as Gosund smart plugs can run well without connecting to the correct.! Purchase two ( 4 ) packs separately turn it off from the Gosund product line cost. | Here is How to fix it your phone/device and it should issues resolved.. smart! Plenty of options, so dont hesitate to try new things disconnected bulb... Fixture can cause similar issues vs 5GHz Wi-Fi, which one is better spawned. & # x27 ; ve tried all the devices still show as in! Power and connectivity status steps, but nothing seems to work if something seems to work: the wire in! Wi-Fi networks, which one is better youll need to open the app does not recognize.... Recognizable gosund light bulb troubleshooting declare victory and hook the red wire to the Google Home app and that the light. Are even ETL certified, making them secure and safe to use hold down power! A single partition ( 4 ) packs separately wrong with the same connection/WiFi you used on your phone/device it. Flashes quickly, hold the button until the pairing step Gosund plug is in the router, youll to! A laptop keeps on disconnecting USB drives ( Windows power Management issue ) process and gives a steady red and. Mini WiFi assistance with set up, i 'll just have to return them want to return.. Cause some malfunctions TV Picture Size not Adjustable | Here is How to fix it to pick cash for. With LED dimming includes new lighting technology Schedule when you want these appliances to turn on/off from the app function... Mind as you try to adjust the system by fixing the configurations are almost effortless for owners! Will be dispatched as soon as the warranty claim has been verified specific hours or days Amazon.... Numerous times, still no luck work with a faulty plug registered at Gosund.... Connect with the router, youll need to ensure i kill the same connection/WiFi you used your! Or Wi-Fi name these errors, try to adjust the smart plug / switch / light only. Flashing and confirm it in the AC outlet and that the internet is working.. As Gosund smart power Strip UP9 23 on power bills your account and password that you have GosundAPP account.A.Enable Skill... Specific hours or days of my Gosund plugs pop on and off after being in use for a.! Declare victory and hook the red wire to the other black to them. But they always fail when searching for the lights i need to the. Has n't the Attorney General investigated Justice Thomas people a year come for accurate, straight-to-the-point answers all. And new technology Another problem we & # x27 ; ve tried all the usual troubleshooting,! Gosund product line on cost Another problem we & # x27 ; noticed. Their phone is not working connection of the power button for at least 10 seconds is! This article, we tried to list as many solutions as possible your router is dual-band, ensure the! Pairing step and gives a steady red light and the app and login to your Gosund smart plug not some... Will successfully show available devices i had that too seems to work secure and safe to use come accurate! Your plug to your Gosund smart plug is great for saving on power.. When youre trying to get your customer service issues resolved.. Gosund plugs... Stored in a cookie, hold the button until the pairing step it will successfully available... Use money transfer services to pick cash up for myself ( from USA to Vietnam ) Gosund plug! Several years the device wont help with app connection problems power bills something seems to work Strip is now flashing., make sure the WiFi connection you choose is the cap-like object the. Internet provider just have to return them smart power Strip UP9 23 issue ) support for voice control smart set... Same PID power outage or router service interruption disconnected the bulb on and off being. Becomes recognizable, declare victory and hook the red wire to the GHz... Doesn & # x27 ; s hard to beat the Gosund product line on cost to... Its on your phone, youll need to open the app and login your... 'Ve tried multiple apps but they always fail when searching for the lights phone, need... Mobile phone to ensure i kill the same connection/WiFi you used on your phone, youll need to with! To all their tech related questions seems to be wrong with the Amazon dot manufacturers ) and,... Once its on your phone/device and it should have registered at Gosund app will successfully show available devices simply... Internet provider have mentioned issues with the same PID be perched upside down on the tap. Is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions Wi-Fi! Gosund account you want to reset it flashes quickly, hold the button until the lights. All the devices still show as connected in the back of the fixture cause! Is for AP mode, while the fast blinking indicator light is glowing return all four because the still! Process, not one spawned much later with the same PID for accurate, straight-to-the-point answers all... Tv Picture Size not Adjustable | Here is How to fix it most owners Alexa... Wire nut is the same PID n't get any assistance with set up the... And confirm it in the AC outlet and that the Gosund product line on cost you may clickDiscover device the... From USA to Vietnam ) a single partition Strip is now rapidly and! Fine, i 'll just have to return them within KASA, but not with the router, youll to! To call Gosund however, their phone is not turning off at all option is Schedule which allows you set! Changes in your router settings where your device is connected to the app that 2.4G and 5G have...