Beach Gazebo Venue This beach wedding gazebo has a lot to offer! The couple in love can enjoy breakfast in bed (mimosas included), and couples spa treatments are also part of the deal. They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. The things of lesser importance to us are exquisite cuisine, high adrenaline shore excursions, and over-the-top room amenities. Also I believe there was a shooting at Secrets a while back, maybe last year. There were no quick drop-offs, no rocks on the ocean floor, and just enough wave for body surfing! Please see our partners for more details. Discover genuine guest reviews for Riu Palace Costa Mujeres - All Inclusive along with the latest prices and availability - book now. Excellent amenities include furnished terraces -- some with sea views -- and two-person whirlpools either outdoors or inside, as well as flat-screen TVs, AC, minibars, Nespresso machines, MP3 docking stations, laptop-sized safes, and electronic tablets to order room service and make reservations. The clubs activities are all about the surrounding nature, science, and exploration, including treasure hunts, sandcastle contests, and a theater. We were on the beach the day of the shooting and it was absolutely terrifying. He said: We heard the gun shots and everyone was running away from the sea screaming.". The modern design consists of medium-toned wood furniture, beige marble floors, neutral-tone upholstery, and various shades of blue in striped rugs, throw pillows, and artwork. Brits described hearing six loud bangs "like a car backfiring" before screaming families ran for their lives at 8.30am on Tuesday. I do think the preferred rooms are worth it if staying in the building where the preferred lounge is Thanks for asking! Ask sstanziola79 about Dreams Playa Mujeres Golf & Spa Resort, Ask Ladygigi305 about Dreams Playa Mujeres Golf & Spa Resort, Ask Echst about Dreams Playa Mujeres Golf & Spa Resort, Ask Kristy M about Dreams Playa Mujeres Golf & Spa Resort, Ask mbinx about Dreams Playa Mujeres Golf & Spa Resort, Great property, terrible handling of a shooting on the Beach, Ask jmodaff52 about Dreams Playa Mujeres Golf & Spa Resort, We compared the lowest prices from 16 websites, Grand Palladium Costa Mujeres, All Inclusive Resort & Spa, We compared the lowest prices from 18 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites. Now i know Dreams cant control cigar salesman on the beach but the way it was handled was brutal. Prices are not fixed and may vary with time. I have a reservation for this June and when I first read about this I was concerned, however once I really consider everything I just don't see the reason in cancelling. Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. There are also 6 whirlpools, a kids pool, a childrens waterpark, two waterslides, and a lazy river (Preferred guests only). Thanks for your tips! * The staff is very dedicated to making sure travelers have a great time- everyone was friendly and helpful!I'd like to call out a few employees who especially stood out for us: Daniel (photographer) took gorgeous family photos for us- he was awesome! Classes: Caribbean dance and Spanish. Kids' and teens' clubs receive positive feedback. I am very disappointed that the hotel mangement did not provide us with any information. Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. The first day we arrived there was a shooting on the beach and the guests in the resort were not notified the only ones knowing the people on the beach or nearby. Dreams Sapphire Resort and Spa provides the ultimate backdrop for your luxurious family vacation, or the ideal honeymoon or wedding in Mexico with unparalleled pampering, family fun and lasting memories. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. There's little within walking distance, so it's best for tourists who plan on spending most of their time at the hotel. While there, they can enjoy interactive adventures and activities while you enjoy some kid-free downtime. Finally, I love that Dreams is fostering an atmosphere that is welcoming and comfortable for families. The hotel only cares about money and tips. We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. Complimentary transportation and green fees at the adjoining Playa Mujeres Golf Course. I was hoping the shootings were a thing of the past. Further, there was little to do in the gap of time between dinner, and waiting for the performance to begin. Ive never been shot at before, so it was traumatizing for me and my family. No one was told anything!!! In this article, well share our tell-all Dreams Playa Mujeres review! To use our mobile site, please enable JavaScript. This was our first experience at Dreams, and it met our expectations. There were no beach peddlers, and no public traffic let through to the grounds. * Swimming with the dolphins- a highlight of my kids' trip! Fortunately, there's a ton of facilities on-site to keep visitors occupied: multiple pools, including a water park and lazy river, several dining and drinking options, and an array of sports and water-based activities, to name a few. Opened in 2016, the Dreams Playa Mujeres Golf & Spa Resort is a family-friendly property that draws travelers wanting all-inclusive packages outside of the busy Hotel Zone. In fact, it is our sixth all-inclusive that weve visited overall. It comes amid escalating drug cartel violence in the Mexican beach city popular with Brit holidaymakers. For a better beach, consider Dreams Sands Cancun. Because we all have different priorities when we imagine the perfect family vacation, Ill disclose what is important to us. A vows renewal event is also offered with an onsite ceremony and spa discounts, to name some perks. The victim managed to dodge the bullets as he cowered in a nearby restaurant. Mexico has been hit with at least 130 murders this far as gangs battle for territory. Make it a point to get to know the Entertainment Team members. Link. To inquire about a licence to reproduce material, visit our Syndication site. Review tags are currently only available for English language reviews. It would have been nice to have a daily activity schedule delivered to our room during turn-down service each night. The boardrooms can take in 10 to 15 people, while the azure veranda is an outdoor space for up to 180 guests (banquet setup). It comfortably slept our family of 5. The 18-hole golf course was designed by Greg Norman and invites with undisturbed nature and fairways that nestle into the surrounding landscape. William A. Boykins. Theres no better place to enjoy some us time. Food is great. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Yes, Dreams Playa Mujeres Golf & Spa Resort has a pool onsite. I may have been spoiled by going to adults-only resorts in the past (where nightlife was part of the fun), but this resort is QUIET after 9 p.m There are some moderately attended shows in the early evening, but by 9:00 it was a ghost town. Additional planning tip: Dont forget to bring along these awesome beach cup holders to keep next to your beach chair! The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Then I see it was the mainland, and that the hotel messed with the crime scene and moved the shell casingsand Im like, yup, business as usual. Raf Contessa, 48, who is on holiday with his wife, 46, and two children, aged 8 and 11, said the attack sparked mass panic on the popular beach. Enjoy free breakfast, free WiFi, and free parking. Guests will enjoy six pools, seven restaurants plus a gourmet food hall, a kids' club and a spa. I was on a Cabana with my wife and saw two "cigar" vendors run in front of us on the beach. Because of this exclusivity, my family and I always felt safe at this resort. Not once did I see a stumbling drunk or hear inappropriate languageit was very family-friendly in that way. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. There's a name for all this all-inclusive awesomeness - Unlimited-Luxury. Travelers wanting a similar property closer to the Hotel Zone may prefer Dreams Sands Cancun Resort & Spa. We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. Chair service wasnt the best, but the bars were so close that it didnt seem to matter. On March 26, at least 14 visitors to Dreams Playa Mujeres an AMResorts property in Cancun reported to management and online their fear stemming from a shootout on the beach in front of the . We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. The 502 rooms are huge, contemporary, and well-outfitted with modern amenities. I am very disappointed that the hotel mangement did not provide us with any information. Share this page. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Playa Mujeres Golf & Spa Resort. For those that may not know --- this did not happen on the Island of (ta && ta.queueForLoad ? Nestled away on a dedicated beach within a gated community, explore the family-friendly world of Dreams Playa Mujeres Golf & Spa Resort, close to downtown Cancun and a quick drive from Cancun International Airport. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We first took cover then proceeded to run for our lives and made it back to our rooms safely. Let us know by commenting below! It is our biggest hope you can give us the opportunity to host you again in the near future so we can welcome you once again, with the truly remarkable experience that you deserve. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. We'll show you how hassle-free family travel is possible - when you travel with a plan! This is definitely a family-friendly resort that I highly recommend for multi-generational travel. No one was hurt, no cops or increased security seen. Photo by Dreams Resorts Cancun - After three days at Dreams Playa. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. We frequently found ourselves wondering what was going on each day, and where various activities were being held. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you buy something through our links, Oyster may earn an affiliate commission. Its safe to say that we never really knew what we were going to come home to after spending the day at the beach and pool. The Dreams Spa by Pevonia gives guests the ultimate escape, luxury, and relaxation. They start taking reservations at 4:30, but if you get there at 4:30 you may be too late. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. While the location is quiet and secluded, the white-sand beach isn't quite as pristine, nor the water as turquoise, as those found in the Hotel Zone. Numerous pools include two infinity pools, six hot tubs, two kiddy pools, and a water park, all of which have loungers -- some of which are submerged. We found the Brazillian style served meats to be too undercooked for our liking. Ample features include multiple pools -- two infinity pools, six whirlpools, and a water park -- an elegant spa, modern gym, live performances and daily activities, and a golf course. Reservations are hard to come by and it is first-come, first-serve. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. Then staff from ERC told us to leave the beach. March 26 there was a shooting at Dreams Playa (ta && ta.queueForLoad ? Even the massive deployment of federal police and troops have done little to slow things down. Once a week, a camping night on the beach takes place for outdoor fun under the stars. Being from Montana, guns don't scare me at all. They are super handy! The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Some of these shootings are at gas stations or shopping centers in nice areas. Retreat to your well-appointed suite with a private balcony or terrace. I do feel sorry for some of the hard working employees in the bars and restaurants that were great such as Gabriela by the pool who we loved because this resort needs some change at the top.. Dear jmodaff52,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Yes, many of those travelers are couples seeking a romantic beach getaway, but thanks to affordable flights and all-inclusive resorts, families are drawn here, too. Having been prepared with our all-encompassing Mexico packing list, we feel as if we hit the jackpot on this vacation! While weve seen many oceanfront pools, theaters, and beautiful beaches at all-inclusive resorts, those with lazy rivers are rare, despite their appeal for, There are two types of lazy-river fans. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. As are our regular practice, weve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.We look forward to having the pleasure of having you back home in the near future.Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. Only a matter of time before an innocent by stander got hit by a bullet.Wait until it is a tourist that get hits then see what happens.. https://www.tripadvisor.ca/ShowUserReviews-g1229340-d12818673-r583907796-Hotel_Riu_Dunamar-Playa_Mujeres_Yucatan_Peninsula.html, Review of (ta && ta.queueForLoad ? If you are trying to escape for awhile, the Upper-Level pool near the Mermaid Swim-Up Bar was a more quiet and relaxing place to go. I am on (ta && ta.queueForLoad ? Amenities: Lockers, dressing rooms, bathrooms and showers, parking, photo store, souvenirs. Guests will go through the resort concierge by 3 p.m. to enjoy dinner, live entertainment, and cocktails at one of the neighboring resorts. Play at one of Mexicos best golf courses while staying at this hotel and enjoy special privileges as a guest. First-hand accounts of traveler experiences will help guide your vacation choices and will impact your expectations. Hotel would not acknowledge the shooting and brushed it off. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Side note: If you stay in the Preferred Club, request to stay in Building #6 as we did. The staff came out and gave cocktails to those of us waiting in line. This is the version of our website addressed to speakers of English in Canada. Additional planning tip: Pool rafts are welcome in the pools and can be brought from home or purchased in the gift shop. It is actually north of the hotel zone in Cancun --- way north --- and across from the island. Likewise, all questions regarding ingredients go right to the kitchen manager, and never to the general waitstaff. The 502-room, upscale Dreams Playa Mujeres Golf & Spa Resort is a family-friendly all-inclusive located along a white-sand beach in the exclusive gated community of Playa Mujeres. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Dreams Playa Mujeres Golf & Spa Resort that suits you best. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our kids loved going here each morning of our stay as they were not old enough to visit it otherwise. Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. What better way to do that than with a private plunge pool? The cheapest deals can generally be found in September and October. Available for English language reviews screaming families ran for their lives next to the.! Do n't scare me at all the Island of ( ta & & ta.queueForLoad a lot to offer beach holders. Visit our Syndication site sea screaming. `` adjoining Playa Mujeres Golf & resort... Links, Oyster may earn an affiliate commission body surfing think the preferred club, to. 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