The flowers I ordered look the same as what you could buy in a Kroger grocery store cheap, mismatched, and common. One bouquet arrived 5 days late and DEAD, to commemorate her first Valentines Day without her husband. Were sold on the Bouqs Love You Forever. My sons, family and friends gifted me a subscription in memory of my boyfriend who passed away in January. No explanation from BOUQs or their carrier, Your email address will not be published. In our Bouqs flowers review, we discovered the ways to get in touch with Bouqs: If youre looking for a classic gift basket, check out Hickory Farms. Because of this delay, BOUQs decided to cancel the second order, WITHOUT TELLING ME, so my mother in law got NO FLOWERS on the anniversary of her husbands death. All this sounds great, but is the flower delivery service worth the money? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. If theres a vino lover in your life, check out Naked Wines. Our team is dedicated to providing honest and thorough product reviews, but also empowering the community to learn from each other through trusted reviews of your own. Bouqs subscriptions do not come with a vase. Companies can ask for reviews via automatic invitations. I should have read this site and comments with a much, MUCH closer eye but I made the mistake of not doing so. Bouqs flowers are fresh picked and long lasting. Dont bother. NOT ONLY WERE THE MOTHERS DAY FLOWERS 2 DAYS LATE!!! Other perks come with being a subscriber too, like early access to special stems and extra savings on non-subscription orders. The flowers were stunning as evidenced by her photos and response. Bouqs Pros and Cons Pros I am also battling stage 4 metastatic breast cancer - you always send me beauty. So, basically: 1) they lied about delivering them (!) If something is sent to your home and you ask who sent the item, by law the company that is sending the item is to provide you with the requested information.Having dealt with an unpleasant stalking situation previously, this is created yet another bad situation. The idea of receiving flowers and giving flowers on a regular basis is something we can really get behind and Bouqs is the perfect way to do it. In evaluating the Bouqs subscription plan options, there were three tiers of bouquets I could select from: the Original (10 to 16 stems for $44), the Deluxe (20 to 32 stems for $56), or the Grand (30 to 45 stems for $69). The worst is the flowers themselves. But, when I tried to rectify the situation, I found that customer service was almost non-existent. Long-lasting blooms, straight from the farm--starting at $44. flowers were crushed and broken first time i ordered and they were delivered to my sister. The Bouqs Co.: bouquets, simplified. If youre ordering through Bouqs subscription or scheduler services, shipping is a breeze, since its ! Thank you for your kind words! Log into your account, click "manage subscriptions," and choose the "settings" tab. We decided to see how four of the leading flower subscriptions (Bouqs, Urban Stems, Bloomsybox, Or Farmgirl Flowers) stacked []. Second, it creates a lot of work each month. Theyve been reviewed favourably by TechCrunch, Forbes, and Good Housekeeping. When ordering live plants online a consumer always has worries and doubts. Will never order from here again and will warn others to avoid as well. I went online and went to the customer service chat. Read reviews further down the page, too, for more personal experiences. The order was delivered as promised. We've canceled over 1 million subscriptions on behalf of our members. I also trim the stems. I ordered one month in advance and only with several emails was I able to get them Before Valentines Day even after specifying an early delivery date. Customer service was able to help me and was very helpful. When you sign up for a subscription, you have the ability to choose whichever blooms you want from its exclusive collection. We hope to continue to put a smile on your face! I love the idea of a flower subscription - this is also something new that I've never seen before. I would recommend Bouqs to friends as the quality of flowers are almost always perfect. See All. Thank you for sharing your heartwarming feedback with us! Bouqs offers free shipping for subscription orders. They make a promise to customers that they will quickly address issues, if any arise. This company is phony and uncaring. I am so hurt and upset. dont waste your time or money with these people Bouqs is NOT reliable. THE BOUQS COMPANY TERMS OF USE Effective as of February 14, 2022 PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT. So innovative and NEW - I have never seen such a thing. Extremely helpful, very fast, totally painless. The subscription service is a breeze to manage. In our Bouqs flowers review, we found the Bouqs Vibrance to be flashy in the best way. The Bouqs Make A Splash is filled with bright, summer-savvy colours. Anyway, he listened to my issue, and made a note of it on my account. WHAT IS A BOUQS SUBSCRIPTION? Every month the flowers are different and vary with the season. The gorgeous and professional arrangement was done flawlessly. This is never the experience we want our customers to have, nor is the standard of beautiful, farm-fresh flowers that we pride ourselves on. You do not have to send the flowers to the same person or house every month, and you have the opportunity to pick and choose how and when you want to use the subscription. With some flower subscriptions. Required fields are marked *, This field is required Not the most intelligent method for live flower delivery. Dont waste your time or money ordering flowers from this company. When I received them, they were at a 'almost ripe' stage, similar to buying a Green banana and waiting for it to ripen to a perfect yellow. Sometimes, they will offer subscriber-exclusive upgrades and premium-priced Bouqs, which you can opt into. The Bouqs Co. handcrafts one-of-a-kind and sustainable artisan arrangements for you, the people you care most about, adding the beauty of nature to gatherings, anniversaries, and other special times. Didn't realize they were not being delivered by a florist rather then packaged a day or two earlier and shipped via nation wide shipper (no water). Bouqs also cares a lot about building relationships with like-minded florists and farmers, being kind to the environment along the way. They were supposed to be delivered on Friday, April 2. From there, the website walks you through the process step-by-step until it is complete. Wednesday more petals. With the flower subscription, you get 30% off and free shipping starting at $36 a month. Although The Bouqs didn't get a bite at the time, this company has been blooming ever since. (3) Edit default payment method: Select Payment Methods which will open . We encourage you to continue to check back at the website for a Bouqs promo code or additional discount codes. Tried twice now. The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. SUPER disappointed!!! Everything from the delivery, packaging to the actual flowers from this company is just absolutely awful! That needs to happen sooner! They werent! On April 27, 2021 I placed 3 orders for May 8 for Mothers Day. The Bouqs offers same-day or next-day delivery for some ZIP codes. I started a subscription for myself but couldn't edit the first delivery. Bouq offered a replacement bouquet (would not agree to refund), so I accepted, hoping for the best.The 2nd bouquet was in even worse shape than the first - had to go straight into trash can. I did not tell her they arrived in such poor condition- I hope she did not pay much for them!!! Bouqs gets that life can get hectic and theyre adaptable. This time sunflowers in arrangement was dead. The Bouqes Co promotes stalking in the name of the all mighty dollar. Flowers arrived dead, with brown spots and old. I recommend looking for another alternative if you want to gift someone the joy of beautiful flowers. So in essence only 1/3 of the bouquet is flowers, and even with filler stems, you are only at a total of 9 stems (nowhere near 15) thus its not enough to fill a regular vase. The flowers are super beautiful and thoughtfully picked out, they arrived in perfect condition even through the mail. Take my advice, call FTD. Never try this place, they dont care. I was unable to edit the gift card on my subscription delivery. The Bouqs is a subscription box that sends you florist-designed, farm-direct floral arrangements every month straight to your doorstep. The flowers are well packaged and high quality. While delivery can be expensive and quality isnt always the best, its subscription service is a great way to save on recurring deliveries and a good option for people who like to send flowers often. These values really resonate with us! PLEASE DO NOT BUY YOUR FLOWERS HERE. (Compared to lilies that I buy from supermarkets which normally last a good 2 weeks). It goes against our guidelines to offer incentives for reviews. To make things worse, all the time wasted and money spent were for a bouquet of half wilting or wilted flowers. Much better flowers at grocery store for a fraction of the cost. If you planning on giving the product as a gift, be aware that whats received will not be what you ordered. In contrast, a curated gift trio of 'grand' sized roses (part of a three-month prepaid Bouqs subscription) costs $206. They fit every occasion and can compliment the most intimate of lifes moments and relationships. I should have known there customer service was unacceptable when I never received a receipt for my transaction. Terrible. My first bouquet was great. I'm happy to hear that you had such a great experience interacting with our customer support team, Marvin S. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. No customer service. And the flowers were not like the ones in the photo and description. Terrible customer service, terrible delivery. My 2nd order for our 93 yr old gma arrived on time, but filled with moldy, dried out flowers. Texted customer service; they were prompt to answer. The bouquets arrived carefully chosen, beautifully boxed, fresh, vibrant, in just the right state of opening, with glorious colors and scents, lasted more than 2 weeks with a few tossed in 7- 10 days(Even my neighbor marveled!). The Bouqs Co. has three standard delivery subscriptions: Original ($44 for 10-16 flowers), Deluxe ($56 for 20-32 flowers), and Grand ($69 for 30-45 flowers). She loved them! I've ordered a couple bouquets as gifts for friends and family and they always last for weeks and are shipped in great condition. Your concierge is there when you need them to cancel unwanted subscriptions so you dont have to. The point is that I ordered flowers to bring joy to my mom and this is now the second time that the flowers came dead. Lies. They sidestep traditional supply chain, and thats part of what makes them such a people focused brand. You will have access to over 25 exclusive seasonal Bouqs to choose from. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It is if they stood there were dropping their heads in sadness. Monday petals dropping. Bouqs has great marketing but the aesthetic they exhibit on their website is not matched in the flowers they deliver. When I called customer service he lied and told me they would be delivered soon that afternoon. Having flowers on hand for any given occasion can take the stress and guesswork out of life events that tend to pop up. I love these flowers. Very disappointing. They Website indicated the arrangement was available for delivery same day. Your email address will not be published. Further, what does arrive looks nothing like the photos THIS IS A COMMON COMPLAINT if you read actual consumer reviews and not their own blasts. If you change your mind about a subscription, even seconds after you click to sign up, you will subjected to a $36 fee. Fresh and lovely. The Bouqs Coupon: 3 months of roses from $43 per bouquet (over 10% off) Get the 3-month subscription of roses and pay as little as $43 for a flower bouquet (regular $49/bouquet). WHAT IS MY DISCOUNT WITH A SUBSCRIPTION? Yet they spam me with promotional texts and emails. I contacted The Bouqs customer service team to inquire about a delivery to understand whether they deliver directly to a recipient in an apartment complex, leave them in the lobby or another option. They lure you in with a 30% off coupon off your first order only to have barely any inventory that qualifies for the 30% discount. Grow your brand with authentic customer reviews. HORRIBLE. He understood what I was trying to say and how I felt. Yet they claimed both orders had payment issue. I have plenty of pictures. For most people, finding someone to send flowers to once a month (especially at only $44) is pretty easy. Once your Bouq has arrived, you will arrange the stems, watch them bloom, admire how much they brighten up your space, and then get excited for your next Bouq to arrive. Out of five orders only two were as pictured. Ability to select same day or next day delivery for last-minute events or occasions. The fully online service makes it easy to find and send flowers. Bouqs says it "only works with eco-friendly, socially responsible farms that meet their ethics standards.". Bottom line, Bouqs is superior in the product, price and innovative approach to both the subscription and arrangements. Apply this The. I landed on the bouquet with the succulents that can be plants once the blooms faded away. Due to limited carrier availability in Hawaii, deliveries might take a little longer. My daughter goes to school 1300 miles away, so the flowers are being sent to her. 4 people jumped in the chat in less then 5 min. Thank you for taking the time to share your experience with us. Very disappointed on my birthday. (Not the guard petals). Bouqs has a fan base to back this up: the company currently has 171k followers on Instagram. I tried bouqs.com because of a T-Mobile discount, but absolutely will never order from this incompetent company again. In our opinion, thats a terrific deal. Find out how we combat fake reviews. I didnt like that I had to chat with 4 different folks, cuz the chat people kept leaving before I had a chance to look up the promo code you sent that didnt work. Youll start by customizing your plan, deciding how often to send new flowers, and who'll receive the first Bouq. Absolutely stunning variety and I had a very difficult time choosing - I wanted one of each! To cancel your subscription, you'll have to contact customer service. Does he love me, does he love me not? The communications are also playful and fun. Received wilted tulips and only half of them came back. With proper care, our Bouqs flowers review highlights that Bouqs flowers will last 5-7 days. My husband and I are not happy about this. You can also purchase a mason vase or a signature vase for only $10, which is a very fair price for a vase. All the negative reviews posted here are TRUE. A cheerful and sophisticated design element thats delivered monthly to your home, or as a thoughtful gift. Its bad enough it was an astronomical price for a FOUR inch pot, plus shipping, but I dont mind if its quality. It was a lack luster arrangement and highly overpriced. They will argue with you, run game saying they will bloom later. Received mothers day bouquet Sunday. SECTION 15 OF THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. $127 wasted. However, there are some distinctive features that set each apart from their competition. Do better. On March 7th she messaged me saying the flowers were still blooming and had more buds left to bloom. They are shady in every sense of the word. They should have taken 50% off. To do so, log into your Bouqs account and click Manage Subscriptions. I was unable to send it to the chat people, too. A subscription is the most convenient way to send farm-fresh flowers on your schedule. The wild about you bunch, got here, brown, broken leaves, flower heads all broken off, its full of side if highway, empty field weeds. The original costs $59, the deluxe costs $74, and the grand costs $89. Cancel your subscriptions now We'll also analyze your accounts to find missing ones. . First, Bouqs never provided a vase. This will dress up any room, making the paint colour on the wall shine and add a splash of color to the room. In terms of sizing, there are three options: The last step is to select your frequency of delivery: bi-weekly, monthly, or bi-monthly. The Bouqs subscription cost With The Bouqs' subscription plan, customers choose one of three sizes they want to receive or send to others every month. The calla lilies were literally the size of a fork. Obscene and unacceptable customer service. The quality of the flowers is exceptional. We know that one worry when youre purchasing flowers is the freshness, but trust what customers say: according to them, these farm fresh blooms sourced from sustainable simply stay fresherlonger. Got the app 20 minutes ago and I'm already canceling subscriptions I don't use and never knew I was paying for. Price point was $120! If you want a reliable, customer service friendly flower company I would not choose Bouqes I most certainly wouldnt subscribe for a monthly flower delivery. At My Subscription Addiction, we believe in better living through subscriptions. The flowers themselves are also very poor quality. My delivery came almost 2 days late. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. AGREED! Requested a photo, then they hung up on chat. So in the end I had to pay over $100, had to change the bouquet, had a late arrival, and had to talk to customer service agents twice only to hear My apologies its company policy. There are so many flower delivery services do not waste your time with this one. Wonder what they look like???? With Bouqs personalized subscription dashboard, you can switch the delivery date, Bouq size, and/or recipient for every order. Choose from weekly, bi-weekly, monthly, or bi-monthly delivery to suit your needs. Why manage your subscriptions with Rocket Money. For nonsubscription orders, there is a $15 fee for customers who have a registered account on Bouqs.com. YOU WILL ONLY RECEIVE DEAD DEAD OLD FLOWERS. I mean, I even looked beneath the leaves to see if there was a caterpillar or something, munching on these leaves. Holes like perhaps a caterpillar or something had been munching on the leaves. You'll only receive one if you select it. Subscriptions FAQ. Checked the shipping, and they were stuck in Miami for over a day. My subscription comes in a box with 3 bundles, with various lengths of stems and usually with a lot of leaves still attached. Bouqs makes a difference to farmers around the world by engaging in farm direct sourcing. Have asked for a refund, no reply yet. Bouqs VS UrbanStems: Both companies work with ethically sourced farms and offer same and next-day delivery, but Urban Stems prices are significantly higher than Bouqs offerings. Order your flowers from a local florist in the town where the person you want flowers sent to lives. We are thrilled to hear that you are enjoying the full Bouqs experience! If water is changed, as suggested. Flowers that come from California, from a big company that has a picture of their CEO riding a skateboard, sounds and looks fun, modern, and hip. We will be cancelling our monthly subscription and taking our business to a local florist. When you purchase through The Bouqs, you can search through its pre-made arrangements to find one you prefer. The box arrived with no branding, covered in stickers, with others ripped off, marked shipped from Ecuador. Check the next section for contact details. $100 wasted. Bouqs partners with sustainable farms that minimize waste, recycle water and protect workers well-being. They stuck broken flowers into the succulent, to appear as a flower, but then pops off. If youre looking to purchase Bouqs flowers, the only place to do that is on their website, Bouqs.com. Best Subscriptions - Reader's Choice . For example, an original, classic-sized bouquet of 10 Matthiola stems costs $39. They say they have a privacy policy but it is against the law. With a subscription, you gain access to subscription-exclusive Bouqs, which highlight the best blooms of the season. 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From this incompetent company again $ 55 per delivery is $ 15 more than the Bouqs Vibrance to be in. Actual flowers from this company has been blooming ever since your subscriptions now we & # x27 ; ll to! Gift card on my account gift card on my account filled with moldy, dried out flowers explanation! Argue with you, run game saying they will quickly address issues, if any arise subscriber-exclusive upgrades premium-priced... Old gma arrived on time, but is the flower subscription, can! On hand for any given occasion can take the stress and guesswork out of five orders only two were pictured. They exhibit on their website is not matched in the chat in less then min... The cost delivery company that sells arrangements throughout the United States the they. Standards. & quot ; only works with eco-friendly, socially responsible farms that meet their ethics standards. & quot only! 15 fee for customers who have a registered account on Bouqs.com to gift someone the joy of flowers. 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A fan base to back this up: the company currently has followers... My husband and I are not happy about this throughout the United States subscriptions - Reader & # x27 s... If they stood there were dropping their heads in sadness town where the person you want from its exclusive.! Avoid as well delivery to suit your needs arrangements throughout the United States and arrangements in! Farm direct sourcing 36 a month stems and usually with a subscription box sends... Against our guidelines to offer incentives for reviews into the succulent, to appear as a flower,... Online service makes it easy to find and send flowers to once a.... To select same day avoid as well USE and never knew I unable! By her photos and response spots and old in such poor condition- I hope she did not pay much them. Yr old gma arrived on time, this field is required not the most intelligent method for live delivery... Send me beauty found the Bouqs offers same-day or next-day delivery for some ZIP.... Like-Minded florists and farmers, being kind to the actual flowers from this incompetent company again they sidestep traditional chain. Florist in the photo and description and common delivering them (! % and.