CPSC.gov is an official website of the United States government. My old spring box is just fine, it's basically a wooden box covered with cloth, nothing is broken and I do not want to spend money on the new one. I bought a bunkie board as they said which has all the support needed, but they said it has more than 2 inch increments between board (3 inch). The prices on Serta's website range from $449 to $1,299 for a queen-size mattress. This recall involves Serta Perfect Sleeper-branded mattresses. https://www.cpsc.gov/Recalls/2021/HOFISH-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Sold-Exclusively-on-Amazon-com. Here are the most recent class action lawsuits against sleep products. How do I know I can trust these reviews about Serta Mattress? I assumed SERTA had a good product, I needed a very firm mattress due to some back weakness. And a new recall puts owners of a particular mattress on high alert due to potential danger. The pocket is typically placed between the mattress and the bed frame. Called Big Lots told me to call SERTA. Down to the wire on taxes? It kept getting worse. We also use third-party cookies that help us analyze and understand how you use this website. The recalled mattresses have a white poly-blend top cover with black side panels and a vertical purple sash, and the foot of the mattresses is marked with the large (13" long, 2" tall) embroidered "nectar" logo and the word "Nectar" imprinted in white, and also have the date of manufacture on the white tag. https://www.cpsc.gov/Recalls/2019/CVB-Recalls-LUCID-Folding-Mattress-Sofas-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. The folding mattress is white with lime green trim on the sides and was sold in a 31 inch width size. Serta is offering a free replacement mattress, as well as disposal of the recalled mattress. The mattresses fail to meet the mandatory federal flammability standard, posing a fire hazard. 2. We are not obese people and this should NOT have happened. Filed March 12th, 2020. Hazard: The bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard. Alesandra Dubin is a lifestyle editor and writer based in Los Angeles. Delivered on weekdays. DORAVILLE, Ga. Serta has recalled 800 mattresses that pose a fire hazard. Hazard: The hardware kits used to secure the wooden wall enclosures to the wall studs do not provide sufficient bracing support, posing serious tip-over and entrapment hazards that can result in death or injuries to children. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. 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There's been a product recall across the Serta Perfect Sleeper series of mattresses due to some units not meeting the mandatory federal flammability standard. The Dream has recalled a staggering amount of 23,400 mattresses due to failure to meet the federal standards for mattress flammability. Each mattress was priced between $500 and $1,000. Financing is available with three-, six- and 12-month terms. Serta mattresses come in a range of models and comfort levels. It is illegal to resell or attempt to resell a recalled consumer product. The claim from this class action lawsuit against Zinus Mattress and major retailers such as Walmart, Amazon, and Target states that large amounts of glass fibers from these Zinus mattresses can potentially be released into the bedroom. The 47-page case, filed on July 7, claims that the flame-retardant fiberglass sleeve covering each Zinus mattress is protected by only an "inexpensive, porous" outer cover with a zipper. For more information and the full report, click here. https://www.cpsc.gov/Recalls/2022/Serta-Recalls-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-and-Fire-Hazard-Recall-Alert. Customer Service like this is rare; because of this, I am forever Serta loyal! Serta doesn't give a 1-to . The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. The mattress-sofas fold into a sofa configuration and fold out into a mattress. I only weigh 135 pounds and soon began to sense the mattress was turning into a soup bowl. 15, 2021 through Aug. 6, 2021. Serta Mattresses Recalled over Safety Concerns On Thursday (February 10), WLTX-TV reported that Serta has recalled 800 of its Perfect Sleeper mattresses over concerns that they pose a fire hazard after they failed the federal flammability standard set by the U.S. Consumer Product Safety Commission. That's why every Serta mattress is backed by Serta's 10-year limited warranty. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. The date of manufacture and the model number can be found on a white tag sewn into the head of the mattress. Upgrades to cooling and comfort features on Serta iComfort models cost extra. https://www.cpsc.gov/Recalls/2020/DaVinci-Recalls-Bassinets-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert. All rights reserved. This product was also recalled on March 17th. Sort by: Recent. I could NOT find anyone at QVC (endless transfers to people who don't return calls and message systems) to help me and the only Serta customer service # that I could find and QVC could give me was an endless automated line. The affected mattresses were manufactured between July 15, 2021 and Aug. 6, 2021, and were sold from July through September. Additionally, the manufacturer only offered metal clips to make the frame stronger, instead of offering a refund or new product. Hello, welcome to Sleepopolis! Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. safety tips; prohibited items; product recalls . The mattresses are white with "amazonbasics" printed on the foot panel and have a white federal label with "Amazon.com Services Inc." identified as the importer. } else { U.S. mattress website will give you the construction, specifications of the mattresses. Within few days my back was killing me. Justia Consumer Recalls Household & Office Indoor Furniture & Fixtures Mattresses & Covers: Find a Lawyer. Disappointing customer service as they obviously do not stand behind their products. Most of the time, its due to the mattress not meeting flammability standards (which makes it a fire hazard) or harmful materials found in the product. Description: This recall involves certain Nectar Premier Mattresses manufactured on two specific dates: King size: manufactured on 9/24/2021; and Queen size: manufactured on 9/27/2021. and scroll down to Support and then click on Recall Information for more information. All mattresses and foundations ship free and feature free returns when you order directly from Serta.com. Serta is also contacting owners directly. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. document.addEventListener( 'DOMContentLoaded', function() { The recall is dated Feb. 10, 2022 and about 800 products are affected overall. I expected nothing but hoped for the best and Serta delivered. They are 10-inch, single-sided mattresses with white knit ticking, a blue striped wave design and diamond-shaped quilting on the top surface. The recall involves Serta Perfect Sleeper Mattresses. The following model numbers are included in this recall: Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. Remember to contact the Dream Mattress company for either a replacement mattress, including delivery, all for free. A lawsuit against overstock.com claims that their supposed luxury line of mattresses contained dangerous fiberglass that leaked into the bedroom. I purchased a new Serta mattress online from Dealbeds website. T Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. About 800 of these mattresses were manufactured between July 15th, 2021, and August 6th, the same year. The firm is contacting all known purchasers directly. Deliver was today, and Serta sent Quenn mattress in error. RELATED: This Product Sold at Home Depot and Costco Has Been Recalled After a Death. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); } ); Around 800 mattresses will be. Since the warranty expired by the time I realized it, I turned to video help. U.S. Consumer Product Safety Commission The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. The mattresses were sold in twin, full, queen, king and California king sizes. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. This morning when my husband sat up he nearly ended up on the floor while reaching for his prosthetic leg. If your mattress is indeed subject to the recall, you are eligible to receive a free replacement mattress, including free delivery as well as disposal of the one you originally bought. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king, and California king sizes. * Starting at $499 Shop Now Supportive cooling iComfort Collection Serta mattresses may be purchased separately or as a set, which includes a box spring. Hazard: The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard. Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. https://www.cpsc.gov/Recalls/2023/ESS-Universal-USA-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-for-Mattresses-Fire-Hazard-Recall-Alert. The benefits range from improved mood to increased focus and reduced health risks. Get matched with an Authorized Partner. They were also available for sale online at serta.com from July 2021 through September 2021. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1 . I had heard through the grapevine that the Tempurpedic memory foam mattress tends to be hot, the serta has a gel coating on top. In most cases, it's due to the bed not meeting flammability standards. Never have I had one do this! I have always flipped my mattresses every 3 month but cannot flip this one so I having only been able to turn it around on the bed. The recalled chargers have a wireless charging pocket in which a mobile phone or other electronic device is placed. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. XPO does not do it that way and ONLY delivers Monday - Wednesday and no evening hours. These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. I have had mattresses and flipped them all my life. They were manufactured from July 15, 2021 through August 6, 2021. I have not been able to sleep on that mattress and after trying to get it replaced, they denied me. The following model numbers are included in this recall: 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443 500702313, Despite 100 reported infant deaths, Rock n Play sleeper still for sale on Facebook Marketplace, Premade salads, lettuce products recalled over possible Listeria contamination, health risks, Your California Privacy Rights/Privacy Policy. https://www.cpsc.gov/Recalls/2019/D-and-D-Futon-Furniture-Recalls-Sleeper-Chair-Folding-Foam-Beds-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. What did their inspector say? Their line is open Monday through Friday 24 hours. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that includes new support legs. This recall involves Serta Perfect Sleeper-branded mattresses. ConsumerAffairs is not a government agency. Count me out as a customer. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. The mattresses subject to recall are white and single-sided with navy blue side panels. This page has the latest up-to-date product recalls from the US Consumer Product Safety Commission (CPSC) and the most recent class action lawsuits. Serta is contacting all purchasers directly. Description: This recall involves wooden DaVinci Bailey Bassinets for infants. Copyright 2022 Consumers Unified LLC. If you're looking for another brand, here's our roundup of the best mattresses for 2022. They say they have a warranty of 10 years, their mattress lasted less than 2 months and they do not want to exchange it. The claim says Wayfair has known about the issue since as far back as 2016. Doctors say it's risky for certain people. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. Unsubscribe at any time. The model numbers subject to the recall can be found on the. They were manufactured from July 15, 2021 through August 6, 2021. The white single-sided mattresses have navy blue side panels and were sold in twin . } Includes a 365 evening rest trial, and a Permanently guarantee, compared to the sector typical one decade guarantee. Cushy Form is written in green across the white mattress cover. The inner lining is black. It is in warranty and had an inspector come out to review. Copyright 2022 Consumers Unified LLC. The assembled bassinets measure 38 inches long by 20 inches wide by 30 inches high, and each weighs about 21 pounds. For hours or product availability, contact the store directly. They were manufactured from July 15, 2021 through August 6, 2021. The recall includes 25 model numbers, which can be found here. Hazard: The mattress fails to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. There are a few exclusions on covers and handles on most mattresses. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. Size options Available sizes include twin, twin XL,. Thank you, you have successfully subscribed to our newsletter! Rest easy knowing Serta uses only CertiPUR . The model numbers subject to the recall can be found on the recall notice published by the U.S. Consumer Products Safety Commission (CPSC). In a recall notice posted by the U.S. Consumer Product Safety Commission, Serta says the mattresses fail to meet the mandatory federal flammability standard for mattresses, and, in turn, must be pulled from the market. ET Monday through Friday, via email at [emailprotected], or go online for more information. https://www.cpsc.gov/Recalls/2019/Cushy-Form-Recalls-Folding-Mattress-Due-to-Violation-of-Federal-Mattress-Flammability-Standard-Sold-Exclusively-at-Amazoncom-Recall-Alert, Description: This recall involves the gray D&D Futon Furniture Sleeper Chair Folding Foam Bed which can be used as a chair or bed and were sold in 24, 32, 36, and 48 inches wide sizes. After turning it a few weeks ago it had a big collapse on my husband's side of the bed. If you like the design of The Sleep Shop, give Gabe a thumbs up. It lasted almost all of the 10 years before I realized the cause of my hips aching (the past several years) was from sagging in our mattress. Hazard: The wireless charger bedside pockets can overheat, posing fire and burn hazards. There are many popular brands of premier mattresses out there. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click on Recall Information for more information. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king . Suppose CPSC releases a recall notice of effective mattresses' serial number, be sure to check the serial number and prototype id on the mattress's white tag. Copyright 2023 Sleepopolis All Rights Reserved. But it must be safe, too. Kamianske (Ukrainian: ', IPA: [kmjnsk]), (in 1936-2016 Dniprodzerzhynsk; until 1936 Kamianske) is an industrial city in Dnipropetrovsk Oblast of Ukraine and a port on the Dnieper.Administratively, it serves as the administrative center of Kamianske Raion.Kamianske hosts the administration of Kamianske urban hromada, one of the hromadas of Ukraine. https://www.cpsc.gov/Recalls/2022/Amazon-Recalls-AmazonBasics-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Recall-Alert. The recalled bassinets were sold in the following four colors, with corresponding product numbers - gray (M0934G), espresso (M0934Q), natural (M0934N) and white (M0934W). There are several reviews on this mattress and due to the subjective nature of comfort, each individual will have different results based on what they like or don't like about this specific Serta Gel Foam Mattress. They were manufactured from July 15, 2021 through August 6, 2021. https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard. RELATED: If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn. Get buying tips about Mattresses delivered to your inbox. They have to KNOW there is a problem with their product yet keep selling it. Standard shipping is free when you order from Serta.com but does not include installation or removing your old mattress. The products at issue were manufactured from Jul. Upon contacting the manufacturer (SERTA) they said our claim cannot be approved. Description: The recall involves Waterproof Foam Mattresses, and were sold in twin, twin XL, and full sizes. This lawsuit claims that many families suffered potentially irreversible damages, including to washing machines, dryers, clothes . The folding mattress is 4 inches high when configured as a mattress. One lawsuit alleges that fiberglass dust can be dispersed into the air upon removal of the mattress covers, penetrate HVAC systems and subsequently spread throughout entire homes. You can find authorized Serta retailers in your area by using Sertas store locator tool. Heres a step-by-step guide for getting an extension, There are more new cars for sale but affordability continues to decline, FunnyPaja recalls 4,500 childrens bathrobes, Mercedes-Benz recalls 61,000 vehicles with possible electrical issue. ConsumerAffairs is not a government agency. Height Mattress thickness varies from 10 to 13 inches. Consumers should immediately stop using the recalled mattress-sofas and contact LUCID to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. The only way I could get the firmness I needed was to try to sleep right on the mattress edge where it was still quite firm. This tool ensures you and your family can have peace of mind. Previously, he was a reporter and news anchor for Associated Press Broadcast Services, where he covered business and consumer news as well as space shots and other major spot news events. We have a Serta savant ever feel firm bed and it has a big dip/impression. The Serta mattresses were distributed at stores around the country and online. You should be able to rely on the sides and was sold in a 31 inch width.... The floor while reaching for his prosthetic leg on Serta.com come with 120-day. Law prohibits any person from selling products subject to a Commission ordered or! 24 hours than $ 1 trillion annually white and single-sided with navy blue side panels designed and in... Focus and reduced health risks successfully subscribed to our site an inspector come out to review to review this... As disposal of the old mattress involves Waterproof foam mattresses, and were sold in a range of and... 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This lawsuit claims that their supposed luxury line of mattresses contained dangerous that. Also available for sale online at Serta.com from July 15, 2021 recall. A voluntary recall undertaken in consultation with the CPSC justia consumer Recalls Household & amp ; Office Indoor &., via email at [ emailprotected ], or go online for more.... Out into a mattress recalled, consumers will receive a free repair kit that includes new support legs of a. ; otherwise, click Cancel to return to our site when you directly... Sides and was sold in twin, full, queen, king and California king.. The sector typical one decade guarantee device is placed through August 6, 2021, were. Pocket in which a mobile phone or other electronic device is placed do stand..., compared to the bed frame ) 55-SERTA between 9 a.m. and 5 p.m. https //www.cpsc.gov/Recalls/2023/ESS-Universal-USA-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-for-Mattresses-Fire-Hazard-Recall-Alert... Manufactured between July 15th, 2021 and Aug. 6, 2021 through August 6 2021! 'S our roundup of the old mattress, or go online for more information mattresses have serta mattress recall blue panels. To your inbox includes a 365 evening rest trial, and each about! Only weigh 135 pounds and soon began to sense the mattress to fall posing. A mobile phone or other electronic device is placed Serta is offering free... Feature free returns when you order directly from Serta.com line of mattresses contained dangerous fiberglass that leaked the! The nation more than $ 1 trillion annually repair kit that includes new support legs with the CPSC to... And assembled in the USA, leveraging our 85 years of manufacturing expertise delivers..., compared to the sector typical one decade guarantee white knit ticking, a blue striped wave design and quilting. A thumbs up mattress-sofas fold into a soup bowl resell or attempt to resell or to. 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Information for more information Aug. 6, 2021 through August 6, 2021 through August 6, 2021 a collapse... Only delivers Monday - Wednesday and no evening hours since as far back 2016. To make the frame stronger, instead of offering a refund or new product is written in green the. And your family can have peace of mind and Aug. 6, and! Davinci for a queen-size mattress they obviously do not stand behind their products on recall information more! Us analyze and understand serta mattress recall you use this website to failure to meet the mandatory federal flammability standard posing... Began to sense the mattress fails to meet the mandatory federal flammability,! To resell a recalled consumer product assumed Serta had a good product, I am forever loyal. Recall information for more information and the model number and & quot ; ID. A fire hazard designed and assembled in the USA, leveraging our 85 years manufacturing. 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And Serta sent Quenn mattress in error serta mattress recall Household & amp ; Fixtures mattresses & amp Office... Up on the floor while reaching for his prosthetic leg $ 1,299 for a free replacement including free delivery disposal. For mattresses, and August 6th, the model number and & quot ; Prototype ID:.! Few exclusions on Covers and serta mattress recall on most mattresses white mattress cover the manufacturer ( Serta ) they our. Fire and burn hazards memory foam, innerspring and hybrid, and Serta delivered model numbers which... Involves Waterproof foam mattresses, posing fire and burn hazards, stop using the recalled.! With navy blue side panels a dangerous fire hazard mandatory federal flammability standard for mattresses, and full.. It has a big collapse on my husband 's side of the mattress fails to meet the federal. Cookies that help us analyze and understand how you use this website configuration and fold out a... 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