Id bet it does happen. Subscribe to our newsletter to receive offers. Back when the iPhone XS Max was launched my Max was cut out of the box and UPS had delivered a empty box to me. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. Honestly, I don't understand why they don't keep track of the IMEI's of the devices they ship, allowing them(and you) to blacklist a potentially stolen device. Of course, there are many more things that you can do to prevent package theft. Sunday was Easter, so they were closed, but all day today (Monday) it was still being "prepared for pickup". That item still hasn't been scanned into the system to say its here even though it is there. If your package has been pending after being scanned into a truck, it has been stolen. i had my xbox stolen years back. 2023 Cox Media Group. I had no worries at that time 1 day won't hurt right? No knock. This all happened on the same day. If are gamers overreacting is an option, its nearly always most likely that. Sorry to hear that. The next guy basically said the hold was still there and I just had to wait. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. Here are some things you can do to help keep your packages more secure. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Singleton said Walmart did reimburse her $1,000 but she has not heard from FedEx. If Apple, ask for a Senior Rep - theyll expiate you a replacement and offer a good will gift. Im pissed I paid for this an even for 1 day shipping only to be ripped off be a random FedEx worker. i had the same case. That Wednesday afternoon it updated to pending until Sunday when I called my facility in Quincy and the customer service Representative there told me that a bunch of people have called about their PS5 not being delivered. These people are sketchy Just received from verizon via fedex, iphone, case, screen protector. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. There's constantly reports from r/googlepixel that fedex stole their phones and they need to report to Google in order to have their phones, but I still don't believe that the amount of stealing stuff it's high, it will be unbelievable. Your packages are important to you. The PS5 I got for my friend literally said PS5 on it. One of my best friends Is a delivery guy here in Italy. If you still believe that your delivery has been stolen, visit the FedEx claims site. I work for a major online retailer that uses FedEx as their primary delivery partner, and I can confirm that OP's third explanation example is most likely correct. This is four months old, but did you ever get it? You can try and call them directly @ 916-387-8941 to see if they can help you. I then asked to change the address to somewhere that I knew someone would be available 24/7. 2. Singleton electronically submitted a report to the St. Johns County Sheriffs Office. No they don't. Why are discreet packages not the norm already for everything? I did an was told I'd have to pay to.change the address and for 1 day shipping to still receive my package on its original date. Hello, this is Robin. FedEx driver came to my home to deliver my sons PS5. While the police cannot always help recover stolen packages, it is always a good thing for them to know about crime in your area. I know a lot of people were talking about how major retailers like Target didn't cover up the boxes, I imagine that has more consoles than normal getting stolen at some point. Fedex driver tried to claim it was a return box, and took off. Divinity Original Sin 2 iPad vs Nintendo Switch vs Steam Deck What Platform Should You Buy It On? By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. I would typically agree. I'm livid. Finally reached a lady who apparently does package tracing and she informed me that my package was lost. The driver was initially in a white delivery truck but showed up in a silver pickup truck. ive always thought its just a lot of people buying shit now they are just at home and how we are so close to the holidays just makes it worst for any of the carriers. Though, when I got a PS4 Pro delivered from Amazon, they literally left it at my door in the PS4 Pro box, not within another box like literally the rest of the stuff I order. FedEx fucked up my release day delivery because they left it at the warehouse, not because someone stole it. It obviously doesn't do anything for you, but it certainly keeps the asshat who stole your device, from being able to do anything with it as well. ST. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her sons 15th birthday. But that doesn't mean they send one out total the stor right away. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. The FedEx reddit page is inundated with complaints of stolen PS5's. There seems to be a large amount of Target packages missing, and buyers claim that Target put the packaging slip on the outside of the box, making it easier to be stolen. Well, good job abusing a call center worker who has nothing to do with your problem. I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. Police interviewed the driver who said he didnt know what happened to the package but it couldve been delivered to the wrong address or stolen from the truck. Is it okay if we ask FedEx drivers to work crunch to deliver us the thing we so covet? Handgun lost in transitWMAR-2 News also obtained a copy of a police report for a handgun that disappeared from the Sparrows Point facility last March. You may need to escalate this to get it approved if that's the case. So, I guess YMMV? I guess since everyone is using anecdotal evidence as gospel in that reddit thread, I had 5 shipped to my house by FedEx and they all got here on the correct date with no issues. NOTHING!Overall, I got the Playstation 5. It may not display this or other websites correctly. Answer (1 of 17): Honestly, you have about a 20 % chance of getting robbed by your driver. I'm sure drivers stealing packages has happened once before, but to imply they it's happening at a large enough scale that it's affecting most people's PS5 deliveries is unfounded nonsense. I was at work but I had someone home to make sure it didn't get stolen. You must log in or register to reply here. Boone, 33, stole the truck by force from a driver delivering packages, officials said. Donald Prichard with the Broward County Sheriffs Office Well my PS5 was stolen en route to GameStop. My PS Direct PS5 shipped a whole week ahead of the launch day so I think thats the only reason it probably got here on time it made a very gradual pathway to delivery, and it was in a nondescript cardboard box. Check edi or sop we dont jus push it off to the courier. My stuff, between everything, was over a thousand dollars. FEDEX got issues at Sacramento Warehouse @ 8371 Rovana Cir. In December, a FedEx spokesperson said they were investigating Cook's matter and several other missing PlayStations and "if a customer suspects that their package is lost or damaged, we encourage them to contact the shipper to begin the claims process.". Within 5 minutes of hanging up the trace manager calls. As a almost 3 trillion dollar company they should have their own delivery service. I don't think anything is actually being stolen, it's just hubs getting backed up and contractors falsifying delivery before it's actually delivered. However, if your order is worth $100 or more, you will need to have supporting documents, such as a scan of a FedEx Air Waybill, FedEx Ship Manager printout, or FedEx Ground Pickup Record. Ground has been a mess for a while now, this console thing is putting a spotlight on that mess. including FedEx. Never got a call or nothing. We're working to gather and send you exclusive coupons for security cameras,parcel boxes, and more. Of course they're stealing, especially now that difficulty getting one/social media clout is starting to drive demand even further. Had 2 different playstations arriving today, one from Target, another from Sony. Ok so I just got off the phone with best buy after making this post. Thank you for the reply btw! An then for the trace manager to not even have any contact or updates in 3 days doesn't make me feel secure with they're effort at all. There are also reports that FedEx simply cannot handle the high amount of packages, and that they've been rerouted to other warehouses to wait. There isnt proof that it is so wildly happening that it is a major concern for everyone but if you dont believe that some have been stolen, especially those with im a PS5 in this box please steal me, it seems just unlikely. We help you prevent package theft and keep your hard-earned orders on your doorstep! Make sure to call Shipt and tell them you have video of their employee/contractor stealing your merchandise. ? did a chargeback through my credit card but was not successful since it was "delivered". After you file a report, UPS will begin searching for the package, which can take up to 10 business days. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. fedex lost my soundbar during the crazy blackfriday period, their site had the item as "misplaced" - bby game me a replacement at a store. Sacramento 95828. Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said. I remember ordering a GPU a few months ago from Bestbuy and they decided to ship it via FEDEX. Picked up from Shipper weighing 14lbs," said . I love all the pedestal-sitting Era tools judging us for being concerned and saying it's made up. Its the holidays you dont just steal from people like that., STAY UPDATED:Download the Action News Jax app for live updates on breaking stories. One. Walmart ended up shipping the Playstation 5 on an earlier date. We want to create an inspiring environment for our members and have defined a set of guidelines. As frustrated as I was I'm like ok Tuesday. Either this investigation is still in process, or when the person who you talked to placed the replacement request they didn't forward the order information to the investigation team and it never got started. Mine was stolen by UPS. Called Fedex, ready to flip shit! A few days ago I probably would have been on the more conspiracy end of things. Press question mark to learn the rest of the keyboard shortcuts. Best Buy is using UPS, and their deliveries are all messed up too. DeSantis announces plan to retake the Magic Kingdom, possibly build prison near theme park, Two suspects arrested in connection to death of one-year-old in Jacksonville, Man caught with nearly 83 pounds of marijuana during traffic stop, police say. For a better experience, please enable JavaScript in your browser before proceeding. https://www.reddit.com/r/FedEx/comments/jvn1hi/fedex_workers_are_stealing_ps5_consoles/, https://www.reddit.com/r/FedEx/comments/jx42q9/day_5_of_ps5_delivered_but_still_waiting_on_it/, https://www.reddit.com/r/FedEx/comments/jwh6d1/thanks_fedex_for_supposedly_delivering_my_ps5_and/, FedEx Driver Charged With Stealing More Than $124,000 Worth of Items, https://twitter.com/search?q=fedex%20ps5&src=typeahead_click&f=live. You are using an out of date browser. I will be happy to report the issue to the station manager. I ordered a same day delivery for a PlayStation 5 on Saturday April 5th and the delivery driver stole it (on camera). Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only an hour from me and then was never to be seen again. My PS5 DE from Target was 3 days late after not having any scans for about 72 hours via FedEx. I want it now! Copyright 2021 Scripps Media, Inc. All rights reserved. However, in a situation like this, it might be better to physically drive to the store, and talk to an associate. A Ring video captures the driver hand over an envelope and then leave. Normally you would have to go after the delivery company and Best Buy would tell you the order was "delivered" and anything that happens from that moment forward is your problem. Opened the box, and there's a packing slip for the PS5, but nothing else. Absolutely stole shit haha. Maybe it accidentally has been left with a neighbor with a similar address. Action News Jax reached out to FedEx and received the following statement: The safe and secure delivery of our customers shipments is a top priority. I ordered a same day delivery for a PlayStation 5 on Saturday April 5th and the delivery driver stole it (on camera). I called the local store where the pickup is scheduled and the gentleman there told me that there was a hold on it, but he said it appeared to be lifted, but I was still apprehensive about everything, so he connected me to someone he said could help explain more. New comments cannot be posted and votes cannot be cast. Now im pissed. Items go thru a verification process on purchasing and when there is fraud like theft or card fraud or delivery theft etc. I called FedEx to verify what I seen on the website tracking an they said yes its in route to you an will be there by 430. i ordered a laptop through lenovo one time and 4 months before the laptop showed up, it was obviously lost somewhere, lenovo wouldn't give me my money back so I initiated a chargeback with amex (1700 laptop), I think people vastly overestimate their PS5 importance. Authorization, or product availability/in stock timelines n't mean they send one total. We can not be cast, a place for discussion regarding anything.!, in a white delivery truck but showed up in a white delivery truck but showed up in a pickup... I ordered a same day delivery for a Senior Rep - theyll expiate you a and! Tried to claim it was a return box, and many of those consoles have also gone.! 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