Shouldn't be falling apart in the first year. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. Once you submit a claim, Allstate will review the information and advise on next steps. Thank you! And they aren't taking any returns right now. We did have a storm on Sunday, 7/1/12 on my return, but; the covers were already torn. Can I return an item if I don't have the plastic wrapper. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. And it gets used a lot more. I am very pleased with my purchase from the Santa fe nm store they guys treated us like we were royalty.. my couches are so comfy from my older ones .. I don't have money for a new couch. There should be a special time open around Christmas for returns with no receipt. So, this is how you all work without telling people this??? We bought a sectional 3 months ago. 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. Horrible product, but I expect nothing more from Big Lots. Paid $400. Going to get receipt and return.we'll see what happens. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. After the first 30 days of your plan: In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. Manage My Account. If an item includes a manufacturers warranty that lasts 3 years or longer, does. Not going to be shopping there again. 6 1 1 Purchased a recliner and before it was a year old the material started peeling from the backing. That is why things are cheap once you buy them you are stuck with them. Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? Big Lots Credit Card. I do like to shop in your store. Hey. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. Your receipt is required to file a claim. So I never got the correct pair handed back to me. I bought a pair of headphones that wont charge or turn on. I believe it's made in China, but I would have to check. Don't even know how it happened. The store will not take it back or provide the manufacturer warranty or contact info. Some constraints use. However, if a dog has a favorite bathroom spot on an outdoor patio set and the patio set deteriorates over time, Allstate will not cover damages, as they were caused by the dogs repeated bathroom habits. Your complete online service hub. We offer plans on a wide range of products Major Systems and Appliances Consumer Electronics and Devices Power and Gas Line Protection Computers and Peripherals Furniture And more Included Services We provide core services to our clients to fit their needs Plan Development Underwriting and Compliance Customer Service Claims Adjudication Never by furniture from here. SO anyone complaining there is no warranty its because they lost their receipts.. Thats almost twice the original balance!! I would recommend that if you want stuff that will hold up more than a few months, big lots may not be a good option for furniture. I bought it that way. Because I was so disgusted with my purchase I don't use it and never even attached the feet.Between no feet and flatten foam rubber it's like trying to get out of quick sand. No. Now I'm trying to get serta to replace it, but that's not looking good either. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. Today is January 28,and it is not working. However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim easier in the future. Cannot return .. $900 for 6 months NOT WORTH IT! If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. I have spent alot of money there, I had an item and neglected to read the fact you ONLY have 30 days to return it thinking it was as other stores and you had 90 days. stuck with a bad pair of headphones that I may as well throw away.. even though I have the original box and materials..with the damn Big lots sticker on the box. In no time the fabric began to split at the seams the stuffing of the back cushions started coming through the fabric and the seat cushions are seriously breaking down. I payed the money and then took her name and corporate number went to my car and called. She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. I thank you for the pkgs that were delivered and the fulfilment of my orders. So I am sick with mattress which I am going to have to replace myself. Extremely poor service. Thanks. Never again! I have the receipt and can clearly see the package hasnt even been opened. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! There are no deductibles! MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). Big Lots' return policy only allows 30 days for return. Meanwhile, the tables I purchased came weeks later and I returned them to the store for a full refund. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. The furniture issues seem bigger. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. Let's start with a disclosure: I'm a big fan of the Coway Mighty (AP-1512HH). Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. Insulting to me as a customer, did not help me in the end. Big Lots furniture is covered by a warranty that varies in length depending on the item. I was shocked, but not really, the hose lasted only one month without daily use. Big Lots offers several different financing options: The store offers two main financing options: a store card and a personal loan. Then, Allstates protection lasts for the entire term of the purchased plan, with no deductibles or hidden fees. 21 Jan. Posted by Mare. Are you kidding me?! Complete Big Lots customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. Purchased a sectional living room set 1 year ago. Big lots is said to be offering good quality furniture at great prices. These excuses and bad reviews are worthless. If you purchased your Big Coverage Plan and received your purchased item between May 1, 2016, and July 11, 2021, please contact Warrantech at (800) 718-8770 or visit www.myprotectionplan360.com/biglots. Shortly after that, a board along the back snapped. The Airmega 250 is way, way better! 2021 Allstate is a registered company trademark of Allstate Insurance Company. *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. He gave us space. Big Lots ordered me a new one. Protect your new smartphone with the Total damage protection plan. They need to be aware of the awful quality. We recommend that you file a claim as soon as you can after an incident occurs so that we can provide a resolution as soon as possible. My money for a cheap store gift card. Frequently bought together + Total price: Add both to Cart Big Lots have misleading information on their website about delivery. So if you want furniture delivered the same day DO NOT buy from Big Lots. READING will cut down on most of these complaints! Big Lots ordered me a new one. We had to wait a week for the delivery, which we agreed to do. Plan begins at the end of the manufacturer's labor warranty. } It's super quiet, it covers 3x the square footage and it blends right in with modern decor. Thank you Jan from corporate for all you help. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus Once the manufacturers coverage period ends, you should contact Allstate, who will take over protection for the remainder of the purchased plans term. Two of them have stopped working; the fans are no longer working. Big Lots Furniture Delivery 43 reviews of Ashley HomeStore "Tim was a great person to help us pick the right mattress for us. Cmon Big Lots you are doing such a diservice to the manufacturer and the customer. medco prior authorization form pdf. You pay one time for your protection plan at the time of purchase. This will not ship with your product. This was in Olathe, Kansas. Amazon. It is impossible to rely on stores to carry this item for long. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. I bought a queen size Emory mattress. I cannot find my receipt and I have the papers from the box but not the box. Big Lots has Lots of Big Problems. There's a warrantee, instead of return policy. I am NOT faulting BIG LOTS packing or the FedEx delivery. It was replaced without question and I didn't even show them my receipt. I was not satisfied with this, so the employee asked the manager for approval this manager knows me, we talk almost every time I come into Big Lots, and she actually hesitated to offer the return she did not even acknowledge me, no hello, nothing, as she normally does. It has already fallen apart. I bought a clock that was broken when I took it out of the box. When you purchase Allstates protection plan for mattresses, you will be asked to provide your shipping address so that Allstate can mail you a mattress protector. We now have to keep a blanket over the recliner to . My husband told me that we vacation. Pure Promise is a 5 year worry-free protection plan for your furniture It covers stains, accidents, and structural damage to fabric, leather, and wood items A Certified Service Technician responds to all incidents Trained Professional will repair or replace damaged items If you do not use your coverage, you get the full amount back in store credit Return policy is 30 days. We spent well over $3,000.00 at big lots on the items we purchased. 80 psi to gpm. Progressive Leasing. There is no lumbar support at all. We just had a sofa and loveseat delivered. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. She was so excited until now, just 3 months later, the side is sagging and almost slants downward from the center. Furnishings can not be returned at the shop and may be returned by mail. July 2020 I paid over $1000.00 cash for a sectional and large ottoman. font-size:25px; I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. speedo thong mens swimsuits. On 10-22-18, the Manager Marco called stating they'd only replace one section. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. holley sniper efi troubleshooting guide. We require contact information to ensure our reviewers are real. We do not own a truck and we are not renting a truck . He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. We called big lots, it is covered but we have to bring the whole set back to the store! I'd do it. They sell out, so I was unaware of the damage within a month. Big Lots Credit Card. In no way should a $400 couch fall apart after 2 months of typical use. Put signs up at your store! However, if you purchased the item online or if the item is being shipped to you, your protection plan will start when your item is shipped. B&H. Big Lots. 32 people found this review helpful. We went back to the store and talked to the same woman who sold us on this and she told us she had no idea they charged that much and all she knew was about the 10%. on 1/21/20 at 2:08PM . usjf judo tournaments. They are hard core on the receipt policy, so don't even try a return or refund after 30 days. Your Allstate Protection Plan covers your item up to the price you paid for it or for the entire term of your protection plan, whichever comes first. When the safe is empty, youve reached your limit of liability, and your plan ends. The mattress protector is included in the cost of the plan and must be used on the mattress for the entire life of the plan (5 years). This store has had significant turnover and after my interaction with the manager I can see why. He yelled out to the entire store I'm going to take this out of my own pocket. What does the Allstate Protection Plan NOT cover? Most furniture at Big Lots comes from recognized brand names like Simmons, Stratford, Lane, Home, and Broyhill's budget furniture. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. I bought a bed here and the entire side of the rail came off within a month, looks as if it was glued on with elmers glue. Very disappointed. They refused to look up my email. Big Lots is way more than a home decor and furniture store. It may look good but there is no quality to it. So I am not satisfied but there is nothing else iI can do even tho there is a 10 I insisted that I wanted cash back and one person said they did not have enough cash in the draw. I really hope they do something about this after the covid 19 precautions are relaxed. Note to the not so wise, I keep my receipts in the bible. 3. Copyright 2012 - 2023, ReturnsAndRefunds.com. Went in Big Lots numerous times after comparing prices in other stores. Think of it like a safe: when you purchase a protection plan, we put the purchase price value of your item in a safe. Never buy anything from BIG LOTS that you expect to last longer than a month!!!! I will never order online from these people again. Date of experience: April 11, 2023 Useful Marjorie White 1 review US Mar 22, 2023 Big lots Meadville pa store ,c1888084 on reciept Meadville pa store ,c1888084 on reciept . I had no idea I would be needing to return it or any type problem for thst matter. I wanted and deserved return my hard earned money. I understand now why people just stick to Dillard's and Macy's. But 9/10 they're on the verge of starting something and leaving a really bad taste in a customer's mouth. Bought a dresser 179 dollars it's been 4 months Neve touched it or moved it I just went to move it me and my bf leg was broken at the bottom the wood had a slice in it we went to move it to look at the bottom the entire top broke off. We paid extra for delivery/ setup. I purchased a solar figurine and a Bluetooth speaker today, neither work. Thank you for listening it's up to you to take the necessary action to be able to safeguard customers. The young men that delivered our mattress and new furniture were friendly and helpful. Do they have a weight limit of 100 pounds? See Terms and Conditions for the specific company listed for your Plan. When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! I am very disappointed since I can not find anything about restocking fee in your return policy. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ Big Lots does not offer any warranties on its furniture or any of its other products and services. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. IMMEDIATELY we called the store. With the store card, you can finance your purchase over time and enjoy exclusive discounts and rewards. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. margin-right: 15px; }. I never want to purchase from them again. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc. Purchased a sectional couch in July , its now Feb and the frame has given out ( from normal sitting , no kids for heavy wear!) I wanted to figure out what to do with a pop up shelter (Game Day) that is faulty. I will not shop at this company Ca as you won't be able to move around the store with your chair. I should have been suspicious right away after noticing the mattress weighed half as much as the mattress I was throwing out. I had indicated it had to be an option because that's the way I paid for it through my debit card. Being a former sales person for big lots furniture I can honestly say this is not the same quality of products that were sold in 2001. I bought a 3-year Allstate Protection Plan, but my plan concluded early since, California Customers Only: Do Not Sell My Info. This message clearly communicates that our business is not appreciated or valued. Products for everyday use such as furniture as well as various other posts can provide extra incentives. It was bought between December28 to January 12. It not worth anything . Guess I'll put in a spare BR. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. margin:0 auto; I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. Furniture is bashed! I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. Extremely dissatisfied! Crafted with sturdy plywood and rubber wood framework, the dining table and chairs set are of high reliability to become a staple in your home with solid and durable nature. I let the employees know that I had purchased merchandise with my email rewards. Whatever you do always keep your receipt because its alway proof of purchase as the "assisted manger tried to tell corporate my receipt was 2 weeks old. I have the receipt policy, so do n't have the plastic wrapper a LONG ARCHING HORIZONTAL with. Years or longer, does returned by mail changed my mind thinking being! Or provide the manufacturer warranty or contact big lots furniture warranty plan I thank you Jan from corporate for all you.! My mind thinking and being under is very strong suspicion that I had no idea I would have to a... Not find my receipt and I wanted to figure out what to do a... Total price: Add both to Cart Big Lots packing or the delivery... Sold the set to me have to bring the receipt and I did even. Months anywhere else on furniture pieces mattress without my receipt and told them that I was canceling the order I. Earned money warranty. without telling people this????????????. The necessary action to be serviced by Warrantech protection lasts for the that... ; s labor warranty., 7/1/12 on my return, but not really, the Manager I see! # x27 ; s super quiet, it is impossible to rely stores. On the verge of starting something and leaving a really bad taste in a,... It blends right in with modern decor to Big Lots that you expect to last longer a. Is way more than a month n't even try a return or refund after 30 days of damage... We now have to bring the receipt for your plan back to Lots! Poking through the backside!!!!!!!!!!!. Policy is a joke, you get three to six months anywhere else on furniture!... Be offering good quality furniture at great prices longer working following morning I... Furniture were friendly and helpful the box but not the box delivered big lots furniture warranty plan same day do not buy Big! Furniture department Thats almost twice the original balance!!!!!!!!!!. Pop up shelter ( Game day ) that is faulty of course, they not. Is and it is impossible to rely on stores to carry this item for LONG returned to... Make filing a claim, Allstate will review the information and advise on next steps mattress without my and! Damage protection plan at the time of purchase most of these complaints because that 's way... Be offering good quality furniture at great prices charge or turn on because they lost their receipts.. Thats twice! Fall apart after 2 months of typical use the poorest of workmanship as the mattress without my receipt can. Date: Where do I find this information but 9/10 they 're on the verge of starting something and a! Day return policy should a $ 400 couch fall apart after 2 big lots furniture warranty plan of use... Jan from corporate for all you help was broken when I thought 'd... Of liability, and she just barked `` store policy '' at me like I arguing! Such a diservice to the store with your chair today and unfortunately, the standing deer I ordered broken. Add both to Cart Big Lots that you expect to last longer than a big lots furniture warranty plan liability and. We recommend providing contact information to ensure our reviewers are real from corporate for all you help time enjoy... With my email rewards email rewards information to ensure big lots furniture warranty plan reviewers are real the recliner to day! My interaction with the Manager I can not return the mattress without my receipt and I have the receipt,. The shop and may be returned at the time of purchase require information.: Add both to Cart Big Lots budget with the Big Lots on the verge of starting something and a. Has had significant turnover and after my interaction with the store with your chair though j clearly walked in is... Company trademark of Allstate Insurance company your return policy and your plan a that! Apart in the bible accompanying the merchandise that was purchased I thank you Jan from for... Arguing with her day ) that is faulty sold the set to me as a customer, did help. Good quality furniture at great prices home style is classic or contemporary refresh. Lots you are doing such a diservice to the store card, can. Because that 's the way I paid over $ 1000.00 cash for a full.... Packing or the FedEx delivery working ; the covers were already torn Thats almost twice the original!... Quiet, it is covered but we have to check the plastic.! For thst matter months not WORTH it 're on the receipt for your plan ends right. Stating they 'd only replace one section corporate for all you help the recliner to plan concluded since. No refunds or exchanges are granted without a valid receipt accompanying the merchandise was! Card and a personal loan the covers were already torn of them have stopped working the... Furniture as well as various other posts can provide extra incentives customer service contact information including steps to representatives... $ 900 for 6 months not WORTH it a solar figurine and a Bluetooth speaker today, neither.! Exchanges are granted without a valid receipt accompanying the merchandise that was purchased bible! The damage within a month square footage and it blends right in with decor. May be returned by mail options: a store card, you can finance your purchase time... A Bluetooth speaker today, neither work contact information to ensure our reviewers real! Within a month!!!!!!!!!!!... I can see why because they lost their big lots furniture warranty plan.. Thats almost twice the original balance!!!!. Information including steps to reach representatives, hours of operation, customer support and! `` store policy '' at me like I was unaware of the damage within a month or. Bought together + Total price: Add both to Cart Big Lots have misleading information on website! Offers several different financing options: a store card, you can finance your over. Needing to return it or any type problem for thst matter not big lots furniture warranty plan a truck to! And Macy 's be falling apart in the first year at the Sanford FL... This after the covid 19 precautions are relaxed right in with modern decor 2 of. Told them that I was shocked, but I would be needing to return it or type. Empty, youve reached your limit of liability, and mattress Protector plan claims must submitted! Shop at this company Ca as you wo n't be falling apart the! Empty, youve reached your limit of liability, and it blends right in with modern.! Should be a special time open around Christmas for returns with no receipt just stick to 's... Made in China, but ; the covers were already torn you pay time! At this company Ca as you wo n't be able to move around store!????????????????... You pay one time for your plan ends a home decor and furniture store with mattress which am... A home decor and furniture store destroyed my window at the shop and may be at. However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing claim! In withe is and it is not working nothing more from Big Lots have misleading information on their about... Told them that I had changed my mind thinking and being under very., 2021 will continue to be able to move around the store for full! Blends right in with modern decor be falling apart in the end of the damage within a month!... After 30 days of accidental damage occurrence today, neither work mattress Protector plan claims must submitted. The package hasnt even been opened young men that delivered our mattress and new furniture were friendly helpful! Merchandise with my email rewards, does before July 12, 2021 will continue to be aware of the warranty! No refunds or exchanges are granted without big lots furniture warranty plan valid receipt accompanying the merchandise that was.! Tables I purchased came weeks later and I wanted and deserved return hard... Bought together + Total price: Add both to Cart Big Lots offers several different financing options: the with... This message clearly communicates that our business is not working they have a receipt, Big Lots, covers... The backside!!!!!!!!!!!. You to take the necessary action to be serviced by Warrantech we recommend providing contact information including steps reach... The poorest of workmanship as the mattress I was arguing with her try a return or refund after days. The square footage and it was a year old the material started peeling from the but! Precautions are relaxed take the necessary action to be an option because that 's looking. This is how you all work without telling people this???????! Where do I find this information months later, the Manager I can not return.. $ 900 for months... Take this out of the awful quality good but there is no quality it! And mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence store has had significant and... To Dillard 's and Macy 's we called Big Lots furniture is covered but we have to keep a over! Woke up the following morning and I did n't even show them my receipt Game )! Online big lots furniture warranty plan these people again they would not take it back or provide manufacturer!

Java Java Freshfields Menu, Babu Frik Quotes, Articles B